Retail TouchPoints

SEPTEMBER 21, 2021

How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays.

Payments 236

Payments Payment Services Customer Experience Social Media 236

ESW

APRIL 3, 2023

Omnichannel and Unified Commerce Today’s shoppers have more choices than ever. Brands have to have products and marketing that speak to the target customer and align with the customer’s emotions and values. Customer Loyalty Winning new customers costs much more than keeping current customers.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

GetElastic

APRIL 2, 2019

In September 2017, T-Mobile announced that it would include a free Netflix subscription for family plan members. While on the surface this might seem to be just a promotion, it highlights how T-Mobile can layer on additional services into a bundle that customers actually want,” said BTIG research analyst Walter Piecyk.

Telecommunications 167

Telecommunications Payment Services Omnichannel Customer Experience 167

Smile.io

JULY 25, 2023

Along with marketing your loyalty program, there are several things you can do to add excitement to the customer loyalty experience from custom earning actions to time-based bonus points events. Take some inspiration from two brands that are effectively connecting their online and IRL loyalty programs.

eCommerce 60

eCommerce Jewelry Omnichannel Social Media 60

Retail TouchPoints

SEPTEMBER 3, 2020

During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again.

Shipping Costs 333

Shipping Costs eCommerce Merchant Services Retail 333

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience.

Improvements 98

Improvements Payment Services POS Payments 98

RetailMinded

SEPTEMBER 30, 2023

Additionally, utilizing social media scheduling tools and influencer marketing can help maintain a consistent brand presence online, further engaging customers. Subscriptions offer another layer of customization by allowing businesses to sell products on a recurring basis , adapted to the specific needs and preferences of the consumer.

Customer 96

Customer Retail Customer Retention Recommendation 96

Smile.io

AUGUST 1, 2022

The good news is that you're probably already using two powerful channels to retain customers⁠—email and SMS. Here are five ways you can use both channels  to increase retention and keep your customers around for life. An omnichannel strategy means email and SMS keep your communications in one place.

Merchant Services 73

Merchant Services Marketing Payment Services Omnichannel 73

Omnisend

APRIL 15, 2021

Also, we will give you three examples of successful loyalty programs to get inspiration. 5 Tips for Building a Successful Loyalty Program. Develop an omnichannel loyalty program. Even more helpful would be including an app that could send your customers texts and push notifications. Let’s get started!

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Omnisend

APRIL 15, 2021

Also, we will give you three examples of successful loyalty programs to get inspiration. 5 Tips for Building a Successful Loyalty Program. Develop an omnichannel loyalty program. Even more helpful would be including an app that could send your customers texts and push notifications. Let’s get started!

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Ecommerce Platforms

OCTOBER 4, 2022

For example, you can: Create coupons and discount codes Display countdown timers to create a sense of urgency on your website Use affiliate links to transform loyal customers into brand ambassadors. Benefit from omnichannel selling by managing multiple sales channels simultaneously. Sales Channel Management. Client Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Omnisend

JANUARY 24, 2022

With BigCommerce, you’ll get a drag-and-drop editor and built-in mobile optimization to streamline the customer experience on smartphones and tablets. For example, while every paid BigCommerce subscription includes hosting, you’ll need to work out your own hosting arrangement if you decide to go with Magento Open Source.

Magento 78

Magento BigCommerce Payment Services Payments 78

Korona

SEPTEMBER 22, 2022

Streamline your customer experience with personalized offers. Streamline Your Customer Experience With Personalized Offers. By analyzing customers’ past purchases, businesses will be able to gain insight into which products are selling well and which are being ignored. Table of Contents.

POS 52

POS Payment Services Point of Sale Payments 52

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Optimizely

APRIL 5, 2018

Here are the top reasons you should consider selling to potential customers directly. When you sell through retail stores, you’re putting the customer experience in their hands. We’ve talked many times before about the importance of omnichannel. More control over how your product is sold. Diversify your business.

B2C 170

B2C Consumer Shipping Costs Supplies 170

Retail TouchPoints

DECEMBER 29, 2023

With cultural changes dictating the increase in sportswear purchasing and equal importance being placed on comfort as well as style, how can sports and sneaker retailers utilize ecommerce to grow their slice of the market and compete for customer loyalty?

Apparel 249

Apparel eCommerce Fulfillment Order Fulfillment 249

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. Your loyalty program needs to be an extension of the rest of your brand.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Ecommerce Platforms

APRIL 3, 2020

Deliver recurring subscriptions? This will mean that you need to give your b2b customers an easy way to reorder their services and products on a regular basis. This company has a proven track record for delivering the best in customer experience, B2B sales, and exceptional features. Custom pricing and catalog.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Smile.io

MAY 19, 2022

Not only is there monetary value here, but there is also the value-added content that enhances the customer experience.   Why we love it: It uses loyalty program data to effectively segment VIP program members. There is a link to their rewards program details so customers can easily see what they can redeem points for.

Customer Loyalty 57

Customer Loyalty Gifts Blog Marketing 57

GetElastic

OCTOBER 21, 2022

These experts are great sources of information on all things eCommerce related and we think are worth your follow or subscription to their content for staying up-to-date with the latest eCommerce trends. Jay Baer: Founder of Convince & Convert , Marketing and Customer Experience Expert, Author, Advisor, Keynote Speaker.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Ecommerce Platforms

OCTOBER 26, 2021

The eCommerce service is an omnichannel commerce platform that provides the power of large-scale businesses to mid-size brands. BetterCommerce is a large-scale enterprise-grade omnichannel solution for eCommerce built to empower retailers to maximize revenue, stay ahead of the competition, and be more efficient. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Events 52

Wiser

JULY 31, 2018

Product availability: Having products available in-store will make a big difference in the customer experience. We know that consumers are still looking for in-store experiences, but what about online? Online shopping continues to grow due to the introduction of buy-online and pick-up in store, and subscription boxes.

Retail 60

Retail Consumer Technology Customer Loyalty 60

Smile.io

JUNE 16, 2022

That’s a little something called omnichannel commerce. Omnichannel commerce involves selling your products across multiple different channels, which can be both online and offline. The benefits of omnichannel commerce include everything from inventory management to customer loyalty.

eCommerce Platforms 64

eCommerce Platforms Omnichannel Merchant Services POS 64

GetElastic

APRIL 28, 2022

Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. Through Contentful and social media, Glossier has created a strong, loyal customer base and enhanced customer experiences. Go to Demo Library.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Kibo

OCTOBER 1, 2022

We had a slew of speakers covering everything from digital transformation and customer experience to order management and omnichannel journeys. Ace Hardware’s Digital Transformation Leads to Award Winning Omnichannel Experience. Covid really did change the customer mindset across multiple demographics,” said Bill.

Subscription 62

Subscription Department Stores Omnichannel Retail 62

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Kibo

JANUARY 18, 2023

Keynote: Charles Schwab Shares Economic Trends and Neiman Marcus Discusses Customer Loyalty Liz Ann Sonders, Managing Director, Chief Investment Strategist at Charles Schwab, kicked off Day 3 of NRF with economic trends and predictions. Poolwerx serves B2C customers, B2B clients, technicians, and franchises. billion in 2027.

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62

Ecommerce Platforms

JUNE 16, 2023

The more you use Brevo, the more you’ll learn about your email marketing strategies, and your customers. What’s more, because Brevo gives you access to SMS as well, it’s a great way to access a more omnichannel strategy for connecting with your target audience. Don't forget to read our Sendinblue review and Sendinblue pricing guide.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Kibo

JANUARY 16, 2023

It’s built around the capabilities specific to your business, with the end goal being to deliver a seamless customer experience across all channels. Use CMS data across various customer experiences for cohesive and consistent buying journeys. Adjusting the customer experience for a post-COVID era.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Frictionless Omnichannel Experiences Having an omnichannel eCommerce technology that can allow for more personalized experiences, regardless of where they choose to shop.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

Ecommerce Platforms

MARCH 14, 2023

There are no monthly subscription costs to worry about (outside of the price you pay for your BigCommerce plan). The only fees you’ll have to pay with Printful are for the costs of making, customizing, and shipping your products. Plus, there’s no coding required to add the functionality to your store.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Kibo

MAY 24, 2022

Flexible order management systems (OMS) are designed to help retailers scale their fulfillment infrastructure with features like inventory management, distributed order routing, customer care, and omnichannel fulfillment. D2C can be a great option for brands that want to build a direct relationship with their customers.

Shipping Costs 62

Shipping Costs Retail Shipping Supplies 62