Smile.io

SEPTEMBER 22, 2020

Online subscription models are hard to maintain but come with a great reward. Today, there’s absolutely no use in trying to implement contracts or minimum subscription periods. This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers?

Subscription 46

Subscription Social Media Customer Retention Article 46

RTP blog

MARCH 12, 2018

Retailers Blur The Lines Between Online And In-Store In addition to turning physical stores into experiential destinations, retailers are blurring the lines between online and brick-and-mortar retail by enhancing omnichannel offerings with faster delivery options.

Retail 150

Retail Subscription eCommerce Platforms Specialty Retailers 150

ESW

APRIL 3, 2023

Omnichannel and Unified Commerce Today’s shoppers have more choices than ever. Customer Loyalty Winning new customers costs much more than keeping current customers. Couple high acquisition costs with economic uncertainty and it’s no wonder that brands and retailers are focused on customer loyalty.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

GetElastic

APRIL 2, 2019

In September 2017, T-Mobile announced that it would include a free Netflix subscription for family plan members. While on the surface this might seem to be just a promotion, it highlights how T-Mobile can layer on additional services into a bundle that customers actually want,” said BTIG research analyst Walter Piecyk.

Telecommunications 167

Telecommunications Payment Services Omnichannel Customer Experience 167

Smile.io

JULY 25, 2023

Along with marketing your loyalty program, there are several things you can do to add excitement to the customer loyalty experience from custom earning actions to time-based bonus points events. Take some inspiration from two brands that are effectively connecting their online and IRL loyalty programs.

eCommerce 60

eCommerce Jewelry Omnichannel Social Media 60

Retail TouchPoints

SEPTEMBER 3, 2020

During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Smile.io

MARCH 8, 2024

With smartphone subscriptions reaching 6.4 The State of Ecommerce Customer Loyalty in 2023 Discover key loyalty and retention findings from Smile Rewards’ dataset with this report on the state of ecommerce customer loyalty in 2023. Loyalty & Reward Program Insights from Smile.io

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Retail TouchPoints

SEPTEMBER 21, 2021

How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays. Track These 5 Metrics.

Payments 265

Payments Payment Services Customer Experience Social Media 265

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Omnisend

APRIL 15, 2021

Also, we will give you three examples of successful loyalty programs to get inspiration. 5 Tips for Building a Successful Loyalty Program. Develop an omnichannel loyalty program. VIP tiers are another great way to encourage your customer to sign up for a loyalty program and buy more. Let’s get started!

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Korona

FEBRUARY 9, 2023

A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. And for the best development of a customer loyalty program, it is important to study the profile of your current customers. Assortment and bundle selling 2.

Improvements 98

Improvements Payment Services POS Payments 98

RetailMinded

SEPTEMBER 30, 2023

Additionally, utilizing social media scheduling tools and influencer marketing can help maintain a consistent brand presence online, further engaging customers. Subscriptions offer another layer of customization by allowing businesses to sell products on a recurring basis , adapted to the specific needs and preferences of the consumer.

Customer 96

Customer Retail Customer Retention Recommendation 96

Smile.io

AUGUST 1, 2022

The good news is that you're probably already using two powerful channels to retain customers⁠—email and SMS. Here are five ways you can use both channels  to increase retention and keep your customers around for life. An omnichannel strategy means email and SMS keep your communications in one place.

Merchant Services 73

Merchant Services Marketing Payment Services Omnichannel 73

Omnisend

APRIL 15, 2021

Also, we will give you three examples of successful loyalty programs to get inspiration. 5 Tips for Building a Successful Loyalty Program. Develop an omnichannel loyalty program. VIP tiers are another great way to encourage your customer to sign up for a loyalty program and buy more. Let’s get started!

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Ecommerce Platforms

OCTOBER 4, 2022

For example, you can: Create coupons and discount codes Display countdown timers to create a sense of urgency on your website Use affiliate links to transform loyal customers into brand ambassadors. Benefit from omnichannel selling by managing multiple sales channels simultaneously. Sales Channel Management. Client Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. Your loyalty program needs to be an extension of the rest of your brand.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Retail TouchPoints

DECEMBER 29, 2023

With cultural changes dictating the increase in sportswear purchasing and equal importance being placed on comfort as well as style, how can sports and sneaker retailers utilize ecommerce to grow their slice of the market and compete for customer loyalty?

Apparel 278

Apparel eCommerce Fulfillment Order Fulfillment 278

Omnisend

JANUARY 24, 2022

For example, while every paid BigCommerce subscription includes hosting, you’ll need to work out your own hosting arrangement if you decide to go with Magento Open Source. For example, Adobe Commerce subscriptions come with technical support and scalable hosting. Themes, templates, and customization.

Magento 78

Magento BigCommerce Payment Services Payments 78

Optimizely

APRIL 5, 2018

You get to decide on the price, discount strategies, shipping, packaging, customer communications, and more to ensure your customers have a great shopping experience. We’ve talked many times before about the importance of omnichannel. Instead, you want to build up your email subscriptions to get traffic that way instead.

B2C 170

B2C Consumer Shipping Costs Supplies 170

Korona

SEPTEMBER 22, 2022

The POS system is also essential for building customer loyalty through rewards programs, product subscriptions, and just-in-time offers. Multi-location retailers or quick-service restaurants can now switch off POS systems in certain locations without losing access to all the useful customer and diner data they have stored.

POS 52

POS Payment Services Point of Sale Payments 52

Smile.io

JANUARY 23, 2023

This competition means that food and beverage companies are ripe to benefit from creating customer loyalty. Here are 4 examples of effective loyalty programs in the food and beverage industry, split between DTC food products, small businesses, and major well-known food brands.

Food and Beverages 85

Food and Beverages Social Media Customer Loyalty Reference 85

Ecommerce Platforms

APRIL 3, 2020

Deliver recurring subscriptions? This will mean that you need to give your b2b customers an easy way to reorder their services and products on a regular basis. Custom pricing and catalog. Omnichannel selling features. Features include: Easy subscriptions and re-orders. Discounted and custom prices.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

GetElastic

SEPTEMBER 16, 2021

When a company’s overall shopping experience is pleasant, customers tend to remember that and often become repeat customers as a result. Make any touchpoint transactional and build unique commerce experiences catered to your brand with an Omnichannel approach. Hybrid Customer Experience Example 1: Carvana. Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

When a company’s overall shopping experience is pleasant, customers tend to remember that and often become repeat customers as a result. Make any touchpoint transactional and build unique commerce experiences catered to your brand with an Omnichannel approach. Hybrid Customer Experience Example 1: Carvana. Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Ecommerce Platforms

NOVEMBER 27, 2019

On the other hand, Stripe is a digital-only company, with a focus on mobile and eCommerce, and plenty of powerful tools for subscription-based brands and marketplaces. With Stripe, you get access to things like embeddable checkouts, custom toolkits, fast and predictable payouts to your business account and more. Payroll $34 per month.

Payment Services 104

Payment Services Merchant Services Payments POS 104

RetailMinded

FEBRUARY 20, 2023

Develop an Omnichannel Digital Sales Strategy Put simply, an omnichannel sales strategy means you sell wherever your customers buy. Take it a step further: Add a customer loyalty program at the counter that’s easy for shoppers to sign up for, ideally just requiring a phone number.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

Smile.io

MAY 19, 2022

6 Simple Ways to Use Email to Increase Customer Loyalty Email is still one of the best marketing tools at your disposal and can do wonders for building customer loyalty. In this guest post from Skubana, we’ll show you how to use email to increase customer loyalty in 6 easy-to-execute ways.

Customer Loyalty 57

Customer Loyalty Gifts Blog Marketing 57

GetElastic

OCTOBER 21, 2022

These experts are great sources of information on all things eCommerce related and we think are worth your follow or subscription to their content for staying up-to-date with the latest eCommerce trends. Search Engine Optimization Experts. Andrew Youderian: Founder of eCommerceFuel. itok=NKOQLXM0","video_url":"[link] Video (Responsive)."]}.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Kibo

MAY 20, 2014

Changes to our executive team were strategically made to support our company’s growth and focus on building composable solutions in eCommerce, order management, and… Uncategorized Welcome to the New Kibo: Solely Focused on eCommerce, Order Management, and Subscription Commerce Welcome to the New Kibo!

White Paper 62

White Paper B2B Shipping Costs B2C 62

Smile.io

JUNE 16, 2022

That’s a little something called omnichannel commerce. Omnichannel commerce involves selling your products across multiple different channels, which can be both online and offline. The benefits of omnichannel commerce include everything from inventory management to customer loyalty.

eCommerce Platforms 64

eCommerce Platforms Omnichannel Merchant Services POS 64

Ecommerce Platforms

OCTOBER 26, 2021

The eCommerce service is an omnichannel commerce platform that provides the power of large-scale businesses to mid-size brands. BetterCommerce is a large-scale enterprise-grade omnichannel solution for eCommerce built to empower retailers to maximize revenue, stay ahead of the competition, and be more efficient. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Wiser

JULY 31, 2018

Online shopping continues to grow due to the introduction of buy-online and pick-up in store, and subscription boxes. Using mobile in-store crowdsourced data , you can track customer sentiment, associate knowledge, shelf health, display compliance, and more. Conclusion.

Retail 60

Retail Consumer Technology Customer Loyalty 60

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Kibo

OCTOBER 1, 2022

We had a slew of speakers covering everything from digital transformation and customer experience to order management and omnichannel journeys. Ace Hardware’s Digital Transformation Leads to Award Winning Omnichannel Experience. Covid really did change the customer mindset across multiple demographics,” said Bill.

Subscription 62

Subscription Department Stores Omnichannel Retail 62