Retail TouchPoints

JANUARY 24, 2024

Unlike the traditional multichannel approach, social commerce is about creating strong communities and affinities around specific brands and verticals. Customer loyalty can act as a stabilizing factor during turbulent times, so prioritizing the customer experience in investment decisions will be essential.

B2B 215

B2B eCommerce BigCommerce Omnichannel 215

365 Retail

MAY 1, 2024

E-commerce platforms offer a large selection of items that can be compared and purchased with just a few clicks. Many are integrating technology to enhance the customer experience. For example, interactive kiosks allow customers to check product availability or locate items within the store.

Payment Services 52

Payment Services Mobile Payments Social Media eCommerce 52

lateshipment

OCTOBER 30, 2023

The impact they bring is catastrophic — wrecking customer experience, straining customer support teams, and ultimately threatening profit margins. By bringing all business functions together and working towards excelling in both, your post-purchase customer experience and operations at every stage of the process is vital.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

Retail TouchPoints

MARCH 15, 2024

Digital shelf optimization (DSO) means constantly making changes to your product display on ecommerce platforms in an attempt to keep it as optimal as possible. It may even improve customer experience by providing opportunities to buy items at a lower cost. trillion in sales by 2026. What is Digital Shelf Optimization?

Telecommunications 226

Telecommunications eCommerce Platforms Games eCommerce 226

Algopix

DECEMBER 2, 2020

No matter the industry, customers today have more ways to research their options than ever before. Customer experiences are the ultimate deciding factor that separates successful companies from the rest. And in many cases, that experience is more important than price or quality. But what does this look like in practice?

Customer Experience 78

Customer Experience Improvements Management Customer 78

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

APRIL 26, 2024

We focus on products that lead to experiences that dog parents and dogs can enjoy together. RTP: How are you balancing your marketing and advertising to drive traffic not just to your owned ecommerce platform but also to your wholesale retail partners like Target? What are your top priorities?

Toys 239

Toys Social Media Subscription Consumer 239

GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. API-based digital commerce.

Customer Experience 146

Customer Experience Customer Technology Games 146

Algopix

JULY 1, 2023

These solutions provide a centralized hub for businesses to streamline their listing management, inventory control, order fulfillment, and customer support processes across various platforms, such as e-commerce websites, marketplaces, social media platforms, and more.

Multi-channel 106

Multi-channel Channel Multichannel eCommerce 106

Smile.io

OCTOBER 14, 2020

It’s go digital or face demise in a post-pandemic world That’s also why monitoring e-commerce trends is more important than ever before to ensure your digital experiences are up-to-date and relevant. Customers Prioritize Experience Over Product or Service Customer experience is the new battlefield of e-commerce.

Customer Experience 53

Customer Experience eCommerce Customer Social Media 53

RTP blog

SEPTEMBER 25, 2017

Data Driven If technology is the vessel to providing a better shopping experience, then surely data is the fuel. Here’s the best part: your brand already has access to loads of data — from your own back-end systems and e-Commerce platforms to social media and point-of-sale systems. Just ask Alexa.

Technology 300

Technology eCommerce Platforms eCommerce Recommendation 300

MagentoBrain

MAY 4, 2023

Features and functionality of Magento business intelligence Offers a wide range of features and functionality designed to help e-commerce businesses collect, analyze, and interpret their data effectively. This allows businesses to track sales, inventory, and customer data from their online store.

Magento 52

Magento Payment Services Payments eCommerce 52

Smile.io

MAY 15, 2024

    Choose the right ecommerce platform There are countless ecommerce platforms an entrepreneur can choose from. The factors you consider when starting an ecommerce business differ significantly from those that matter when scaling an ecommerce business.   

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Groove

NOVEMBER 17, 2020

In this blog, we're comparing Klaviyo vs. Listrak to help you determine which platform is best for your eCommerce business. Though both are great for increasing efficiency and creating a positive customer experience, we recommend keeping your core needs in mind when making a decision. Social Media Marketing.

BigCommerce 368

BigCommerce Social Media Customer Data Recommendation 368

Groove

APRIL 4, 2019

User-generated content, such as product reviews, social media integration, FAQ forums and discussion boards, directly connects your brand with customers. This authentic content is personalized, socially-integrated, insightful and transparent. Social Media Content & Influencer Marketing.

eCommerce 250

eCommerce Social Media Consumer Improvements 250

Ecommerce Platforms

MAY 18, 2021

Not only to add extra functionality to your site but also to help you manage other aspects of your business – customer service, marketing, lead generation, etc. For instance, you’ll need to find a way to: Streamline and enhance the customer experience. Answer customer questions. Schedule social media posts.

Social Media 210

Social Media Live Chat SEO Management 210

Kissmetrics

DECEMBER 10, 2020

Do you sell on multiple e-commerce platforms? Do you already have a strong social media presence that drives sales? Outlining how you primarily reach your customers is another way to narrow down your search. This also improves your new and returning customer experience.

Management 363

Management Social Media eCommerce SEO 363

Groove

FEBRUARY 11, 2019

to easily integrate with your eCommerce platform and power HubSpot abandoned cart workflows. As omni-channel shopping continues to evolve, more customers follow non-linear purchase paths than ever before. As consumer expectations continue to evolve, free shipping is becoming a requirement for modern eCommerce experiences.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.

Customer Experience 285

Customer Experience Arts Customer Telecommunications 285

lateshipment

JULY 14, 2021

The cloud Ensures that Customers can access services 24/7 Provides customers with a one-stop shop as businesses can integrate services when operating on the cloud Helps firms offer personalized customer experiences and improve brand trustworthiness which increases customer satisfaction.

Improvements 130

Improvements Customer Social Media Shipping Costs 130

365 Retail

MARCH 1, 2024

Choosing the Right E-Commerce Platform Selecting the appropriate e-commerce platform is vital for the success of your business. Consider platforms that offer scalability, user-friendly interfaces, and robust security features.

eCommerce 52

eCommerce Payment Services eCommerce Platforms SEO 52

Ecommerce Platforms

OCTOBER 17, 2022

Customer experience remains the name of the ecommerce game in 2022. Amongst a sea of online stores, the best way for yours to stand out is if you can honestly wow your customers – not only with an engaging customer journey unique to your brand but also with thoughtful gestures. How Can EasyGift be Customized?

Shopify 193

Shopify Gifts Customer Experience eCommerce Platforms 193

Omnisend

APRIL 28, 2023

This just emphasizes how indispensable ecommerce has become. You can sell your products through your website, social media page, or any other online marketplace. Increase your ecommerce sales on autopilot with Omnisend’s automated email and SMS marketing. And with mobile commerce , online selling is even more convenient.

Definition 88

Definition Shipping Costs Payment Services Merchant Services 88

Omnisend

APRIL 28, 2023

This just emphasizes how indispensable ecommerce has become. You can sell your products through your website, social media page, or any other online marketplace. Increase your ecommerce sales on autopilot with Omnisend’s automated email and SMS marketing. And with mobile commerce , online selling is even more convenient.

Definition 88

Definition Shipping Costs Payment Services Merchant Services 88

Algopix

JULY 13, 2023

CRM is vital for eCommerce businesses as it allows them to gain a deep understanding of their customers, their preferences, and their purchasing behaviors. By leveraging CRM systems, businesses can personalize customer experiences, target marketing campaigns more effectively, and optimize sales processes.

Payment Services 78

Payment Services eCommerce Management Customer 78

Algopix

JANUARY 22, 2024

By delving into the intricacies of Amazon’s algorithms and market dynamics, this guide offers a comprehensive approach to conquering one of the world’s largest e-commerce platforms. Respond promptly to customer inquiries, address concerns, and go the extra mile to exceed expectations. What is Sales Velocity?

eCommerce 129

eCommerce eCommerce Platforms PPC Social Media 129

Retail TouchPoints

MARCH 28, 2022

Gen Z consumers can experience the joy that MINISO brings them while having fun and spreading the joy on social media through photos and videos taken in the store. We also have launched on several well-established third-party ecommerce platforms, like Shopee and Lazada in Southeast Asia. For instance, in the U.S.,

Omnichannel 212

Omnichannel Toys Supplies eCommerce Platforms 212

MagentoBrain

MAY 9, 2023

E-commerce platforms have made it easier than ever for businesses to sell their products and services online, but with so many options available, it can be difficult to determine which platform is right for your business. One of the most important factors to consider when choosing an e-commerce platform is scalability.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

Groove

APRIL 29, 2022

From your eCommerce platform to your CRM and third-party apps, it’s critical that all channels integrate together to create the best customer experience possible. If you’re just getting started with eCommerce, SMS is great on its own; however, it can really augment existing strategies, such as email or social media.

Merchant Services 195

Merchant Services Marketing Shopping Carts Shipping Costs 195

Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. Check out each section below so that you don’t miss out on one of the most informative ecommerce conferences of the year. What is “Make it Big 2022”?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Algopix

APRIL 14, 2024

Keith Kakadia – Sociallyin Keith Kakadia, the mind behind Sociallyin, excels in leveraging social media platforms to enhance brand narratives and connect with target audiences effectively. His agency’s creative social media strategies have been pivotal in transforming the social presence of numerous businesses.

eCommerce Marketing 114

eCommerce Marketing eCommerce Marketing Toys 114

Omnisend

NOVEMBER 11, 2022

It offers tools for nearly everything, from email marketing to automations, and social media posts to SEO. Ascend is one of the best Wix apps, and a great alternative to Mailchimp , a popular marketing automation platform. Social Wix apps. Social media can be a game-changer for online businesses in this digital age.

Social Media 97

Social Media Payments Shipping Costs Payment Services 97

BigCommerce

JULY 2, 2018

We continue to attend shows, expand our social media following, and update our website for improved customer experience. However, professionally, email marketing and social media have by far been the most successful. Google advertising, newsletters and a good ecommerce platform. Be SEO focused.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. This includes email, SMS, and web push notifications.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Groove

OCTOBER 7, 2022

Remember, always be providing more perceived value than the cost in dollars that your customers pay. eCommerce Integrations. Finding a loyalty and rewards tool that integrates with not only your eCommerce platform (Shopify) but also your Subscription platform ( Recharge ) used to be time-consuming and difficult.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Groove

APRIL 11, 2022

Tell your customers who you are and why your website exists to give it a sense of humanity rather than it looking solely like an online shop. Invest In The Right eCommerce Platform. There are a few different types of eCommerce platforms to choose from: SaaS, on-premise and hosted.

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

Ecommerce Platforms

MAY 30, 2023

This involves fast shipping, customizable packaging, order tracking, and more to ensure a superior customer experience. GFS integrates with major eCommerce platforms and allows you to import your products easily. Integrate your eCommerce platform with GFS using one of many of its turn-key integrations.

Fulfillment 104

Fulfillment Shipping Costs Merchant Services Order Fulfillment 104