Retail Technology Review

AUGUST 29, 2017

Lingerie retailer, Bravissimo, has underpinned its international omnichannel capabilities and enhanced customer experience with a new ecommerce platform in conjunction with Black Pepper Software, the agile software development provider.

eCommerce Platforms 93

eCommerce Platforms Customer Experience eCommerce Customer 93

Pivotree Blog

OCTOBER 18, 2023

Fresh from the 2023 MEMA Technology Conference , I feel re-energized and even more passionate about my love for this industry, if that is even possible! I can’t help but praise how much I enjoyed the panel discussion from members of the newly formed Heavy Duty eCommerce Committee (HDeCC).

eCommerce 69

eCommerce Technology eCommerce Platforms EDI 69

Kibo

JULY 24, 2020

We’re seeing some online shopping behaviors advance by 3-4 years in only 3-4 months, which makes owning the right ecommerce platform. Enter The Modern Ecommerce Platform. Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Fabric

MARCH 28, 2023

Furthermore, losing control of the customer experience can attract bad actor sellers and expose businesses to financial, legal, and operational risks. Their marketplace has attracted bad actor sellers and their carefully-planned expansion into the long tail has eroded the customer experience and negatively impacted the brand.

Customer Experience 130

Customer Experience Customer eCommerce eCommerce Platforms 130

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. With global e-commerce sales projected to reach $6.3 trillion by 2026, it’s now more important than ever to invest in a platform that can adapt and scale as your business grows.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Retail TouchPoints

FEBRUARY 9, 2024

The FaaS solution allows retailers to plug Instacart fulfillment technology into existing ecommerce platforms via APIs in order to integrate with their storefronts and brand identity. Technology partner Upshop facilitated the FaaS integration into Hy-Vee’s systems.

Fulfillment 267

Fulfillment Order Fulfillment eCommerce Platforms Technology 267

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 244

B2B eCommerce BigCommerce Omnichannel 244

Korona

AUGUST 5, 2022

A driving factor for many shoppers’ choice is the customer experience offered by each cannabis retailer. Improving a dispensary customer experience is an ongoing process that should be continuously polished and adjusted. Below is a detailed guide on how to improve dispensary customer experiences. Table of Contents.

Customer Experience 94

Customer Experience Improvements Customer POS 94

Retail TouchPoints

JUNE 2, 2022

Wine-as-a-Service (WaaS) ecommerce platform DRINKS has acquired Electriq Marketing , a Shopify-focused digital retention and growth agency. The acquisition was made to help DRINKS provide all the technology and expertise necessary to help retailers start, run and grow in the ecommerce alcohol category.

Shopify 255

Shopify Customer Loyalty eCommerce Platforms Customer Experience 255

Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. API-based digital commerce.

Customer Experience 146

Customer Experience Customer Technology Games 146

Fabric

MARCH 14, 2023

Businesses are often told to: Embrace digital transformation Expand into omnichannel retail And utilize technology to improve personalization By and large, these strategies can help to boost customer lifetime value and build brand loyalty with today’s increasingly discerning consumers. The possibilities and the opportunities are huge.

Apparel 130

Apparel Fashion Shipping Costs eCommerce 130

FastSpring

OCTOBER 13, 2020

Get to know the fantastic team behind the ecommerce platform! In this post, we’re featuring our Senior Manager of Customer Experience, Jay Offringa Hall! I am currently the Senior Manager of Customer Experience. What is your current role at FastSpring? How long have you been in your current role?

Customer Experience 113

Customer Experience Management Hobbies Customer 113

Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.

Customer Experience 313

Customer Experience Arts Customer Telecommunications 313

Algopix

DECEMBER 2, 2020

No matter the industry, customers today have more ways to research their options than ever before. Customer experiences are the ultimate deciding factor that separates successful companies from the rest. And in many cases, that experience is more important than price or quality. But what does this look like in practice?

Customer Experience 78

Customer Experience Improvements Management Customer 78

GetElastic

FEBRUARY 12, 2019

Such complexity places a lot of demand on their backend systems; in addition to ongoing challenges to analyze and leverage their product and customer data – Johnstone Supply realized it was time to reevaluate their existing commerce and customer experience technology stack.

eCommerce Platforms 112

eCommerce Platforms Seminar eCommerce Marketing 112

Retail TouchPoints

JUNE 29, 2020

The retailer has tapped Local Express , an e-Commerce platform for independent grocers, as its white-label technology provider. Veneration, who is in charge of information technology at Seafood City, in a statement.

eCommerce Platforms 155

eCommerce Platforms eCommerce Payment Services POS 155

GetElastic

AUGUST 2, 2017

Augmented reality is an ecommerce technology changing the way people buy online. Different from virtual reality in which the real world is replaced by the view inside virtual reality headsets, augmented reality blends online, mobile and real-world experiences. Learn more about Elastic Path Commerce.

eCommerce Technology 121

eCommerce Technology eCommerce Technology eCommerce Platforms 121

Kibo

MARCH 29, 2022

The practicalities of migrating your eCommerce setup can seem overwhelming. But when done right, you can increase site speed, improve digital experience, and drive up ROI. But to make a smooth transition to a headless eCommerce platform , you need to know a few things first. Is headless right for you?

eCommerce Platforms 62

eCommerce Platforms eCommerce B2B Download 62

Retail Technology Review

DECEMBER 16, 2020

Global eCommerce platform, Kooomo, has announced further updates to its platform, including improved accuracy of stock, increased garment context through updated size charts, greater flexibility when managing cookies and a progress bar which indicates how close a consumer is to qualifying for free shipping.

Customer Experience 87

Customer Experience Improvements eCommerce Platforms Customer 87

Retail TouchPoints

AUGUST 17, 2023

Gucci will bring its fashion authority and 102-year legacy of Italian craftsmanship to JD.com , creating a digital flagship store on the Chinese ecommerce platform. The online store will include a full range of Gucci brand services, including access to Gucci’s online client advisor service.

Gifts 217

Gifts eCommerce Platforms Fashion eCommerce 217

GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. API-based digital commerce.

Technology 146

Technology Customer Experience Games Recommendation 146

Retail TouchPoints

SEPTEMBER 4, 2023

To ensure they have the capacity to meet that demand and to see the benefits from those sales in their own revenue growth, digital commerce teams must scale their own technology capabilities to match. For example, a payments integration can process a customer’s purchase quickly and securely, keeping merchandise flowing smoothly.

Payment Services 248

Payment Services Payments eCommerce Customer Experience 248

Algopix

SEPTEMBER 19, 2023

The Impact of ASIN, UPC, and EAN on Product Identification In today’s digital age, the world of commerce has undergone a profound transformation. This has led to the development of anti-counterfeiting technologies and stricter enforcement measures by e-commerce platforms and governments.

eCommerce 96

eCommerce eCommerce Platforms Supplies Point of Sale 96

RetailMinded

AUGUST 24, 2023

As businesses continually evolve to meet customer expectations, they rely on technology to stay afloat. Whether it’s to ensure timely delivery of products or create a more personalized shopping experience, technology’s role is undeniable.

Retail 97

Retail eCommerce eCommerce Platforms Customer Experience 97

Retail TouchPoints

NOVEMBER 22, 2021

The new long-term partnership will give Nordstrom.com customers access to thousands of Fanatics’ exclusive products, including men’s, women’s and kids gear from top leagues including the NFL, NCAA, NBA, MLB and more. In fact, Macy’s just debuted its own third-party marketplace last week.

Gifts 238

Gifts eCommerce Platforms Fulfillment eCommerce 238

Retail TouchPoints

DECEMBER 7, 2021

Both individual consumers and business buyers have become sophisticated about their online shopping expectations, and a good customer experience (CX) strategy is now table stakes in B2C and B2B ecommerce. Customer eXperience” is a complex mixture of tangible and intangible features that fit together like gears in a mechanism.

Arts 254

Arts Customer Shipping Costs Customer Experience 254

Retail TouchPoints

FEBRUARY 15, 2024

However, as a study from Oxford found, the effects of technology on loneliness depend on the type of interaction with that technology. If the social media giants can introduce commerce into their platforms, we can do the reverse by building ecommerce platforms that are conducive to positive interpersonal interaction.

Live Chat 244

Live Chat Social Media eCommerce Consumer 244

Fabric

MAY 17, 2023

SNIPES turned its attention to acquisitions, but soon realized they required a low-risk technology solution that offered them the scalability and the flexibility to connect with niche markets and compete across a range of high-demand product categories. However, fashion evolves quickly, especially in niche and specialty markets.

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

Fabric

MAY 17, 2023

SNIPES turned its attention to acquisitions, but soon realized they required a low-risk technology solution that offered them the scalability and the flexibility to connect with niche markets and compete across a range of high-demand product categories. However, fashion evolves quickly, especially in niche and specialty markets.

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

Fabric

MAY 17, 2023

SNIPES turned its attention to acquisitions, but soon realized they required a low-risk technology solution that offered them the scalability and the flexibility to connect with niche markets and compete across a range of high-demand product categories. However, fashion evolves quickly, especially in niche and specialty markets.

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

Retail TouchPoints

AUGUST 11, 2020

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. QFC Pilots Apple Pay, Google Pay And Other Touchless Payments.

Shipping Costs 250

Shipping Costs Shipping Merchant Services eCommerce 250

Fabric

MARCH 7, 2024

“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” – Steve Jobs One critical aspect that retailers can often neglect is the post-purchase experience for customers. What is the post-purchase experience?

Customer Loyalty 130

Customer Loyalty Customer Merchant Services Shipping Costs 130

Retail TouchPoints

APRIL 6, 2023

They call this the “wholesale” shopping experience. The company’s online and offline sales success is due to the quality, sleep science and smart mattress technology they put into their product designs and the technology under the covers. Nicola Kinsella is SVP Global Marketing at Fluent Commerce.

Technology 222

Technology Management eCommerce eCommerce Platforms 222

Fabric Blog

APRIL 16, 2024

Technology is almost always an enabler of that strategy, and legacy systems are a true blocker to seamless omnichannel commerce, cross-selling, distributed commerce, and other modern retail expectations. Old technology eventually gives out. The employee or customer experience is at risk. Consolidation.

eCommerce 59

eCommerce Retail eCommerce Platforms Technology 59

Pivotree Blog

DECEMBER 6, 2023

To succeed in this dynamic environment, it is crucial for modern commerce to align seamlessly with the supply chain, particularly in the context of omnichannel strategies. The convergence of e-commerce platforms and supply chain processes not only enhances customer experiences but also unlocks numerous advantages for sustainable success.

Omnichannel 52

Omnichannel Supplies eCommerce Platforms eCommerce 52

Retail TouchPoints

NOVEMBER 17, 2021

“It combines all the sparkle and retail theater of our stores with the ease and portability of the digital universe to unveil a truly immersive Charlotte Tilbury experience. Customers will be guided by my Magic Charlotte avatar to enjoy the magic of in-store from the comfort of their own home.”.

eCommerce 250

eCommerce eCommerce Platforms Gifts Games 250