Kibo

SEPTEMBER 20, 2021

With Kibo, their business customers get personalized product information, rich associated content, real-time inventory updates, customer and job-specific pricing, and the ability to order quickly and in a streamlined manner – all leading to a superior experience.

eCommerce 62

eCommerce eCommerce Technology Payments Management 62

Kibo

AUGUST 23, 2022

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Shoppers may only see the front-end user experience, but the back-end operational systems play a crucial role in creating frictionless shopping journeys.

Customer Loyalty 62

Customer Loyalty Technology Webinar Customer 62

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 261

Payments eCommerce Customer Home Furnishings 261

Fabric

APRIL 5, 2023

Headless commerce is an architecture in which the front-end presentation layer is decoupled from the back-end commerce functionality, allowing for greater flexibility and customization, as well as richer, more immersive customer experiences by surfacing deep customer insights and leveraging best-in-class e-commerce software.

eCommerce 130

eCommerce Payment Services Technology eCommerce Software 130

GetElastic

OCTOBER 27, 2021

The goblins of eCommerce gone bad: Design Flaws – considering you have a matter of seconds to make a good impression on your site or app, the architecture must produce a flawless user experience from end to end. And unlike a spirit, they won’t return. The goal is intuitive, de-cluttered flow.

eCommerce 113

eCommerce Payments Payment Services eCommerce Technology 113

ChannelAdvisor

SEPTEMBER 23, 2020

In addition to monitoring your retailer network, it’s important to collaborate on strategies for improving the customer experience. This is a strong example of how e-commerce technology can be used to not only strengthen relationships with retailers, but increase your chances of landing more sales as well.

eCommerce 81

eCommerce eCommerce Technology Multi-channel Consumer 81

TradeGecko

FEBRUARY 9, 2018

As we move quickly into 2018, we are seeing more and more B2B sellers investing in eCommerce technology so that they can provide the same easy ordering and frictionless customer experience that online retailers enjoy.

B2B 60

B2B eCommerce Technology Online Retail Customer Experience 60

GetElastic

JULY 26, 2017

However, there’s a now growing trend among top brands to move away from monolithic commerce technologies that combine content presentation capabilities with catalogues, carts and commerce. Retailers are utilizing augmented reality to allow customers try on clothes virtually.

Food and Beverages 113

Food and Beverages eCommerce Customer Experience Shipping Costs 113

GetElastic

DECEMBER 7, 2017

Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. And no ecommerce technology comes closer does that better than checkout-less shopping. Take Amazon Go’s “Just Walk Out” shopping experience.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. It’s not just a POS technology.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 137

Payments eCommerce Customer Home Furnishings 137

GetElastic

OCTOBER 15, 2018

Commerce innovation is not just for retailers and consumer brands, business-to-business organizations must capitalize on the disruptive trends that are emerging. When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences. It’s either innovate or die.

B2B 167

B2B eCommerce Merchant Services B2C 167

Digital Doughnut

MARCH 28, 2023

In today's digital age, it has become critical for businesses to stay competitive and relevant by providing superior customer experiences. With the rise of ecommerce platforms and growing customer expectations, companies must focus on intelligent customer segmentation and personalized delivery to drive growth and loyalty.

eCommerce 59

eCommerce eCommerce Platforms Customer Experience Customer 59

Kibo

AUGUST 18, 2022

Why online retailers should continue to invest in eCommerce technology. But that would be a mistake in an environment of increased competition and more discerning customers. Online DTC brands should invest in technology that will differentiate them from the competition. Kibo eCommerce and Order Management.

Technology 62

Technology B2C Retail eCommerce Technology 62

SellBrite

MARCH 15, 2021

According to BuiltWith, WooCommerce has 30% of the market share for websites using ecommerce technologies. Its popularity isn’t a surprise—the tool offers plenty of store customization features and is free to use. This can negatively impact your customers’ experience with your store. Theme and design.

WooCommerce 141

WooCommerce Shipping Costs Payment Services SEO 141

ChannelAdvisor

SEPTEMBER 23, 2020

In addition to monitoring your retailer network, it’s important to collaborate on strategies for improving the customer experience. This is a strong example of how e-commerce technology can be used to not only strengthen relationships with retailers, but increase your chances of landing more sales as well.

eCommerce 40

eCommerce eCommerce Technology Multi-channel Consumer 40

Kibo

SEPTEMBER 30, 2022

Whether inflation is set to come down or remain high for the foreseeable future, B2B companies should continue to invest in technology that will transform their business, helping them drive success long-term. Why B2B companies should continue to invest in eCommerce technology during an economic downturn.

B2B 71

B2B B2C Multi-channel eCommerce 71

Kibo

FEBRUARY 24, 2022

That means you can continue testing and deploying the latest Ecommerce technology without having to rebuild the entire system (or taking it offline for long periods of time to rebuild/upgrade parts of it). Easier to scale : One of the biggest advantages that microservices offer is that they’re modular and scalable.

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

Digital Doughnut

OCTOBER 19, 2022

Product information management (PIM) systems have emerged as a must-have for all mid-size and large-size organizations aspiring to optimize their digital commerce operations and improve customer experience.

Customer Experience 52

Customer Experience Operations Improvements Information 52

Retail TouchPoints

SEPTEMBER 28, 2020

And retailers are stretching out their holiday sales over a longer period in an effort to keep crowds out of stores, which provides the added benefit of avoiding the sales spikes that can easily overwhelm ecommerce technology, fulfillment and delivery.

Fulfillment 306

Fulfillment Department Stores Shipping Costs eCommerce 306

GetElastic

DECEMBER 28, 2021

With the onset of the Covid-19 Pandemic more B2B brands were forced into figuring out digital commerce since it was the only way to connect with their buyers. Since then, we have seen many of these brands updating or enhancing their eCommerce technology to meet new needs.

B2C 148

B2C B2B Technology Channel 148

GetElastic

OCTOBER 18, 2021

While I am not a fortune teller that can predict what new buying trends will emerge in 2022, I did want to share some customer experience examples every brand and retailer needs to be doing to just meet buyer expectations. The bigger and more diversified your company gets, the harder this will get.

Multi-channel 78

Multi-channel Channel Shipping Costs Mobile 78

BigCommerce

AUGUST 10, 2018

Deploy a headless commerce model , the newest and increasingly most successful. Outside of the B2B scope, the main purpose of this strategy is to build a brand with high customer lifetime value, i.e. a fantastic customer experience from awareness through retention. You’ll need a full funnel customer experience.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

GetElastic

JANUARY 24, 2018

Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. Fragmented Customer Experiences. But even this company struggled to close the gap between customer expectations and their actual customer experience.

eCommerce 125

eCommerce Customer Experience Customer eCommerce Software 125

ecomdash

APRIL 4, 2019

Check out the latest happenings in these three areas and how it is improving ecommerce. . Lately, in ecommerce , many companies have utilized artificial intelligence (AI) to improve their customer experience, shipping times, and delivery processes. Artificial Intelligence.

Technology 70

Technology Improvements Payment Services eCommerce 70

Digital Doughnut

JANUARY 31, 2024

Since ChatGPT’s viral launch in November 2022 professionals in nearly every field, from the arts to the enterprise, have been discovering creative use cases for this promising new technology. Without question, 2023 was the year of generative AI (gen AI).

Arts 98

Arts Technology Improvements eCommerce Technology 98

Digital Doughnut

APRIL 3, 2024

Following these best practices will help you build a customer-centric e-commerce website for your business, and open up opportunities that you wouldn’t have discovered otherwise.

eCommerce 52

eCommerce Customer eCommerce Technology Customer Experience 52

Digital Doughnut

MARCH 4, 2024

Explore why digital marketing is outpacing other industries in 2024, driven by increased digital consumption, technological advancements, and changing consumer expectations.

Other 52

Other Marketing Technology Consumer 52

ecomdash

NOVEMBER 1, 2018

But beyond just asking questions like “What is IoT,” or “How does IoT work,” it’s time to start diving deeper with “how can IoT improve your ecommerce store?”. From enhancing the customer experience to automating logistics, the IoT has a broad range of applications.

Improvements 68

Improvements eCommerce Social Media Technology 68

Kibo

MARCH 2, 2023

The vast array of available eCommerce platforms and solutions can be overwhelming, and manufacturers must weigh the pros and cons of each option to determine which will best meet their requirements. Scalability Scalability is critical for manufacturers when choosing eCommerce technology. Why Are Manufacturers Replatforming Now?

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

PFS

JUNE 13, 2017

Amazon is not just raising the bar on customer experience; it’s creating a competitive landscape where a digital sales channel is a requirement to survive and thrive. Considering that the online retail giant is ramping up its business marketplace, the threat looms even larger. The key takeaway?

B2B 58

B2B Channel Technology Customer Loyalty 58

Digital Doughnut

NOVEMBER 8, 2022

Building more human retail experiences starts with a holistic understanding of customers. To achieve that understanding, brands need real-world data and insight. It’s not enough to look forward to the future. To understand what’s around the corner, you also need to look back to the past. .

Retail 96

Retail Customer eCommerce Technology Customer Experience 96

Digital Doughnut

MAY 2, 2022

Specialised ecommerce website design is incredibly important for your business. A great design can help your online store attract more customers, provide them with an exceptional navigation experience, and rank higher on search engines. But, why is website design so important?

eCommerce 104

eCommerce Customer eCommerce Technology Customer Experience 104

Digital Doughnut

MAY 25, 2022

Guests from Nestle Nespresso, Econsultancy, Bata India and SAP get to the heart of today’s retail trends and the shopping experiences of the future. The third episode in our ‘Marketing Futures’ series of the csuite podcast, produced in partnership with SAP.

Omnichannel 98

Omnichannel Consumer Marketing Retail 98

Digital Doughnut

MAY 13, 2022

Although WordPress is best known for blogging, it can also be used to host other sorts of websites like ecommerce, small and large businesses and photo galleries. Here are five reasons why you should maintain your WordPress website and keep it up to date.

Blog 98

Blog eCommerce Other eCommerce Technology 98

Digital Doughnut

NOVEMBER 9, 2023

In the dynamic world of online commerce, delivering an exceptional User Experience (UX) is paramount to thriving in 2023. This article explores the significance of Ecommerce UX and presents a comprehensive guide to 15 top practices that can supercharge your online store's performance.

eCommerce 52

eCommerce Article Presentation Customer 52

Digital Doughnut

APRIL 6, 2022

Brands are yet to fully deliver on the promise of personalisation – and consumer demand for greater protection of their data is making it even harder. Here Candyspace managing director Matt Simpson looks at how to navigate this conflict.

Management 98

Management Consumer eCommerce Technology Customer Experience 98