#RSP22: Everything You Need to Know About Holiday 2022
Retail TouchPoints
OCTOBER 6, 2022
The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. The retailer decided to automate specific parts of its contact center operations and employed AI to aid agents in resolving customers issues quickly.
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