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Creating a Better eCommerce Customer Experience

Groove

However, Time Magazine, The Wall Street Journal and the New York Times all featured articles about online shopping in April and May. The topic of these articles varied: from the things wrong with eCommerce shopping; to information gathering through online coupons; to marketers gathering information about eCommerce customer experience.

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Seriously, Stop Trying to Beat Amazon at Ecommerce

Optimizely

This article originally appeared in Website Magazine. On the contrary, you just have to stop trying to beat Amazon at their own game. You’re not going to beat them on price; you’re not going to beat them on product selection; and you’re definitely not going to beat them on shipping efficiency. Offer a great customer experience.

eCommerce 569
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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

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7 Major Digital Marketing Trends in 2023: Optimize Customer Experience With AI

MagentoBrain

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

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Exclusive Q&A: How Amazon’s Marketplace Disconnects Sellers from Their Customers

Retail TouchPoints

The beauty is that the seller can capture customers’ personal information and email address, which means they can start doing newsletters and sending promotions about a sale or a new product launch. RTP: The New York Times Magazine recently ran a big story about Shopify. All this activity takes a huge burden off of you as a seller.

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The New ‘Pandemic Personas’: Defining the Seismic Shift in Consumer Buying Behaviors

Retail TouchPoints

Well, with that, she also wants to make sure that any packages arriving at her doorstep are prepared, handled and shipped with the utmost care and safety precautions top of mind. Prior to starting NetElixir, Bose was Director of Business Development for PartyGaming, the world’s largest online gaming company.

Consumer 253
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Feeling Lucky? Using Gamification to get Customers Involved

UpSellIt

Let’s Play a Game! It seems every guru in the business is proclaiming gamification “the new frontier,” and a “game changer.” PCH, as it’s often referred to, started in a time when many consumers subscribed to magazines via house calls from door-to-door salesmen. Online shoppers love free shipping.