Retail TouchPoints

JANUARY 18, 2024

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every conversation and presentation at the 2024 NRF Big Show.

Merchant Services 275

Merchant Services Retail Definition Technology 275

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

Merchant Services 240

Merchant Services Payment Services Payments Point of Sale 240

Retail TouchPoints

JUNE 14, 2022

One definition most can agree on, though, is that it’s a “virtual world,” and one that already is presenting tremendous opportunities for both brands and consumers. And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Here’s how….

Merchant Services 232

Merchant Services Customer Retail Presentation 232

Ecommerce Platforms

DECEMBER 9, 2019

However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway. The payment gateway on your ecommerce site is how you accept and process payments from your customers when they visit you online. Stripe vs PayPal: Features and Services.

Payment Services 138

Payment Services Merchant Services Payments PayPal 138

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp. for $4 billion in November 2019.

PayPal 246

PayPal Merchant Services Payment Services Payments 246

Retail TouchPoints

AUGUST 7, 2023

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

Shipping Costs 206

Shipping Costs Merchant Services Payment Services Shipping 206

Store Growers

MAY 10, 2023

Last Updated on May 10, 2023 If you’re just entering the world of Google Merchant Center and Google Shopping, you might feel a bit lost when it comes to utilizing their benefits or the nuances between them. What Are the Product Data Requirements for Google Merchant Center? Let’s see what they are.

Merchant Services 91

Merchant Services Shipping Costs Article Information 91

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Cancellation confirmation messages present a golden opportunity to reconnect with customers. Include a survey to find out why customers canceled their orders. Compliance and documentation.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

JULY 28, 2021

The savvier the customer, the more agile merchants need to be to remain relevant. Now is the time to shine for smaller and mid-sized retailers that prioritize good service, quality products, and have the flexibility to deal proactively with the modern complexities associated with cross-border ecommerce. The Tide is Turning.

Merchant Services 264

Merchant Services Payment Services Payments Retail 264

Retail TouchPoints

SEPTEMBER 2, 2022

Pete Olanday, Director of Retail Consulting at Vertex, noted how critical it is to not just be present on the commerce channels consumers use but also to leverage the marketing and communication tactics they prefer. When reaching out, use the right channels to foster a positive customer experience.

Merchant Services 285

Merchant Services Shipping Costs Channel eCommerce 285

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Mapping the eCommerce Customer Journey.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Groove

APRIL 11, 2022

Groove Commerce is here to help mid-market and Enterprise merchants build, design and grow their eCommerce websites. After determining what your eCommerce store plans to sell, whether it be products or services, one of the first steps is to purchase a domain name. Purchase a Domain Name. A domain is what comes after “www.”

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

Groove

OCTOBER 4, 2023

In the realm of digital marketing, email continues to be a potent and influential channel for engaging with audiences, fostering customer relationships, and driving business growth. However, the landscape of email marketing is constantly evolving, presenting marketers with new challenges and opportunities. and the A.I.-Powered

Merchant Services 195

Merchant Services eCommerce Marketing Recommendation 195

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Fraud encompasses deceitful actions to illicitly acquire goods, services, or financial advantages.

Merchant Services 78

Merchant Services Payment Services Customer Document 78

Retail TouchPoints

JULY 20, 2022

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

Shipping Costs 304

Shipping Costs Shipping Merchant Services Payment Services 304

Retail TouchPoints

JANUARY 21, 2022

These newer platforms will need to enable various methods of payment so that consumers of digital content can easily make — and content creators can easily receive — payments in the currency and marketplace of their choice. For a digital content marketplace, payments are all about immediacy. Addressing the Key Challenges.

Merchant Services 232

Merchant Services Payment Services Payments Social Media 232

Ecommerce Platforms

MARCH 3, 2022

Whether your company is in Canada or you'd like to ship to Canadian customers, it's important to find a Canada-focused fulfillment service that provides fast shipping, high-quality storage environments, and affordable rates. The goal of this article is to identify fulfillment services with a solid presence inside Canada.

Shipping Costs 104

Shipping Costs Merchant Services Fulfillment Shipping 104

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Compliance and documentation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Fabric

MARCH 27, 2023

Orders that fail to push to a vendor’s Shopify (likely because of an SKU issue) will now show a warning in fabric Marketplace Copilot allowing for quicker resolution of order sync-related issues for the customer. fabric Marketplace can now listen to order updates from Shopify and process changes in quantities as cancellations.

Merchant Services 130

Merchant Services WooCommerce BigCommerce Shopify 130

Omnisend

NOVEMBER 20, 2023

This article is a comprehensive analysis of the features and services provided by Wix eCommerce. Visit Wix Website builder: ★★★★★ Product management: ★★★★☆ Payment processing: ★★★★★ Analytics and reporting: ★★★★☆ App market: ★★★★★ Security: ★★★★★ Wix eCommerce pros and cons Wix eCommerce has various features that are beneficial to merchants.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Ecommerce Platforms

JUNE 15, 2022

Product returns are often a nightmare for ecommerce merchants. They represent a potentially dissatisfied customer, additional costs, and a loss of revenue that you had already presumed in your pocket. On top of this, they're often a hassle as presenting a smooth returns and refund procedure is usually far from easy.

Merchant Services 192

Merchant Services Shipping Costs Shopify Shipping 192

ESW

APRIL 8, 2024

Last mile delivery, the final stage of the logistics process from a distribution centre to the end customer, presents significant challenges for retailers. This crucial phase plays a pivotal role in shaping customer satisfaction, operational costs and overall business profitability.

Shipping Costs 78

Shipping Costs Merchant Services Operations Shipping 78

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 266

Merchant Services Customer Payment Services Social Media 266

Retail TouchPoints

OCTOBER 6, 2022

Following are recaps of some of the most pertinent presentations. The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Shipping Costs 244

Shipping Costs Payment Services Merchant Services Payments 244

lateshipment

JANUARY 30, 2024

The post-purchase is an exciting phase for your customers, as it is the last station before they get to their destination called happiness from collecting their orders. However, there is an increased frustration among customers because most businesses they shop with fall under the category of not meeting their “bare minimum” expectations.

Customer 130

Customer eCommerce Merchant Services Shipping 130

Retail TouchPoints

OCTOBER 15, 2021

From research to garment creation, fitting with body shape in mind, marketing, in-store and online customer service, size-inclusive representation needs to be present at a decision-making level within the fashion industry,” Marci added. It all comes down to better understanding who the customer is and how we can best serve them.”

Consumer 289

Consumer Retail Merchant Services Fashion 289

Retail TouchPoints

SEPTEMBER 2, 2020

Vivino , an online wine marketplace and app, is capitalizing on this growth by doubling down on its user-driven ratings process and personalized tools and features. Retail TouchPoints (RTP): What areas of the customer experience do you believe makes Vivino stand out? region, grape and even by food pairing.

Food and Beverages 233

Food and Beverages Merchant Services eCommerce Shipping Costs 233

Retail TouchPoints

SEPTEMBER 14, 2023

Pinterest unveiled a suite of new features for its users as well as new advertising formats at its Pinterest Presents event Sept. 13, all designed to make the platform even more interactive, personalized and, most important, shoppable. “We

Merchant Services 245

Merchant Services Mobile Events Presentation 245

Retail TouchPoints

JULY 5, 2022

Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. At the height of the pandemic, standing up services like curbside pickup, BOPIS and a frictionless digital experience quickly was all that mattered.

Shipping Costs 281

Shipping Costs eCommerce Retail Merchant Services 281

Ecommerce Platforms

AUGUST 10, 2021

Ecommerce merchants, save the date! Make it Big , is a completely free, 2-day online event for ecommerce professionals, merchants, startups, and entrepreneurs looking to supercharge their business growth. The virtual conference will be packed full of expert guidance and insightful presentations for your web business or store.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Ecommerce Platforms

AUGUST 4, 2020

It's key to taking the hassle out of what can sometimes be a headache of a process. We'll also examine pricing, customer service, and the areas in which both these services excel. ShipBob makes order fulfillment easier for merchants. You, as the merchant, retain full control over your inventory at all times.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

Ecommerce Platforms

MAY 21, 2020

In the short-term benefits is that you keep selling even with the present COVID-19 incidence. You’ll help your customers comply with physical distancing while meeting their needs. Write Custom Page Titles and Meta Descriptions. Choose Your Payment Methods. Who’s my perfect customer? Monitor Your Competitors.

Payment Services 211

Payment Services Merchant Services Shipping Costs Payments 211

lateshipment

MARCH 9, 2020

Customer engagement is a much-loved term and a cornerstone of most businesses. It’s a ll about communicating with customers when it matters and forging relationships that last. Every business aims to give its customers the best possible customer experience. Benefits of Customer Engagement in the Last Mile.

Customer 246

Customer Shipping Merchant Services Customer Experience 246

Retail TouchPoints

JANUARY 5, 2021

Fraud is a costly problem for merchants, and it’s growing. And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups.

Merchant Services 256

Merchant Services Shipping Costs eCommerce Gifts 256

ESW

MARCH 23, 2020

Business-as-a-service providers are great partners for growing DTC brands. Growing your brand exposes your company to more potential customer fraud, regulatory fines and data protection to worry about. “The Ideally, DTC brands should be working with a merchant and seller of record to completely eliminate risk.

Merchant Services 78

Merchant Services Payment Services Shipping Costs eCommerce 78

365 Retail

APRIL 4, 2024

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. It calls for seamless integration into the category and buying processes and it opens the low-cost option of supplier APIs.

Multichannel 59

Multichannel Merchant Services Retail Supplies 59

ESW

AUGUST 29, 2023

Since 2019, ESW and SalesForce Commerce Cloud (SFCC) have worked together to propel the world’s best-loved brands into new markets with industry-leading solutions that grow business and create exceptional customer experiences. Branded customer portals let shoppers self-serve and track their orders and returns.

B2C 78

B2C Payment Services Multi-channel Payments 78