Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 221

Payments Payment Services Customer Experience Social Media 221

GetElastic

APRIL 23, 2019

Whether your business is B2B or B2C, there are many ways in which chatbots can improve your total customer experience. From answering customer questions, to recommending products, to improving efficiencies in the sales funnel, chatbots are a growing tech trend that will soon become a staple in business operations.

Customer Experience 155

Customer Experience Payment Services Customer B2B 155

Ecommerce Platforms

MAY 9, 2022

Thee solution supports businesses with subscription revenue of up to $1 million annually. Integrates with a range of payment gateways. Chargebee offers a comprehensive view of your customer, by reporting numerous metrics like customer lifetime value, average revenue per subscription, and customer lifetime value.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. The retailer decided to automate specific parts of its contact center operations and employed AI to aid agents in resolving customers issues quickly.

Shipping Costs 247

Shipping Costs Payment Services Merchant Services Payments 247

GetElastic

APRIL 11, 2023

This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment. This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 186

Payment Services Payments Retail Sporting Goods 186

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers.

Webinar 261

Webinar Consumer Payments Marketing 261

Retail TouchPoints

DECEMBER 21, 2023

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. What device they’re on : Mobile?

Payments 246

Payments Retail Shipping Costs Social Media 246

Retail TouchPoints

AUGUST 7, 2023

Revenues were down more than expected, decreasing 42% YoY to $78 million ; adjusted EBITDA was in line with expectations but still represented a loss of $66 million in the quarter; and monthly active users were down 48% to 12 million. which Yan said should enable faster shipping times on those products for North American customers.

Shipping Costs 210

Shipping Costs Merchant Services Payment Services Shipping 210

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 133

Payments eCommerce Customer Home Furnishings 133

Retail TouchPoints

JANUARY 3, 2023

This article reveals effective strategies to safeguard brands’ customers, reputation and revenue moving forward. While ecommerce businesses strategize on how to rebound in 2023, there’s another factor impacting margins completely independent of the economy. Furthermore, 40% of respondents lost more than 10% of their revenue.

Payment Services 293

Payment Services Merchant Services Retail Gifts 293

Korona

MARCH 8, 2023

If you’re a CBD owner, you know that making sales and collecting payments aren’t as simple as they seem. It’s not just about stashing money from customers—it’s about safeguarding your business while staying on the right side of the law. That’s why you need a cannabis payment solution.

Payment Services 52

Payment Services Payments POS Point of Sale 52

Retail TouchPoints

FEBRUARY 21, 2024

“Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. This approach] then ends up generating more revenue for the hospital.

Gifts 225

Gifts Beauty and Health Payment Services Payments 225

MagentoBrain

MAY 4, 2023

It is a cloud-based solution that provides users with the ability to collect, analyze, and interpret data from their online store, allowing them to make informed decisions and optimize their operations. Mobile Access: The platform is accessible via mobile devices, allowing users to access their data and reports on the go.

Magento 52

Magento Payment Services Payments eCommerce 52

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 183

Payment Services Payments Retail Social Media 183

RTP blog

DECEMBER 23, 2019

For retailers, this has meant investing in cloud-based technologies and finding new ways to connect with their customers and expand their digital footprint. Today, according to Salesforce’s 2019 State of Service report, 80% of customers now consider their experience with a company to be as important as its products.

Payment Services 195

Payment Services eCommerce Payments Mobile 195

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. Recurly: Easily Integrates with Multiple Payment Gateways. Table of Contents. And much more.

Payment Services 117

Payment Services Payments Subscription Banking 117

UpSellIt

JULY 13, 2023

It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more. This concept provides a consistent brand experience across different channels, allowing customers to interact with your brand in the most convenient way.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Kibo

JULY 24, 2020

Some ecomm platforms are quick and easy to implement for small businesses that have moved online. Some are embedded in much larger supply chain offerings that include in-store technologies. . How can you determine the best fit for your business? Order management is the backbone of a seamless commerce operation.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

Payment Services 134

Payment Services Merchant Services Payments POS 134

SellBrite

MAY 13, 2019

And providing a better standard of customer experience will never not be a challenge to online sellers. With mobile sales estimated to reach $3.56 Leveraging this particular trend is as easy as directly addressing those concerns about which customers have been vocal. With all that in mind (dizzy yet?),

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

RTP blog

SEPTEMBER 17, 2018

Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience. Neutral host cellular solutions utilizing small cells are seeing rapid adoption in retail for bridging the wireless gap and — perhaps what’s most compelling to retailers — creating new revenue streams.

Payment Services 150

Payment Services Retail Consumer Payments 150

Algopix

OCTOBER 27, 2023

In 2024, we can expect AI to handle routine customer queries, offer product recommendations, and even assist in the sales process. This can significantly improve response times and enhance the customer experience while reducing operational costs.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

Wiser

OCTOBER 11, 2023

The Fundamentals of eCommerce Business Models An eCommerce business model is a strategic business plan, outlining how an online business will generate revenue, identify the targeted customer segment, and deliver value to said customers. Brands like Warby Parker and Everlane operate on this model.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Omnisend

NOVEMBER 20, 2023

The platform is easy to use, with comprehensive and intuitive tools for operating an effective online store. BigCommerce BigCommerce’s pricing is designed for larger operations. The platform provides various solutions catering to different elements of online selling, including product display and payment processing.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Groove

APRIL 1, 2022

From 2019 to 2020 alone, revenue from selling consumer packaged goods online in the U.S. That being said, it’s important for eCommerce stores to accommodate their customers’ preferences when shopping online. Multi-Channel Fulfillment Shopify reports that when brands sell on more than one channel, they see a 190% increase in revenue.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

GetElastic

NOVEMBER 23, 2021

Ongoing supply chain issues, continued disruption from the pandemic, worker shortages and consumer habits that have changed forever have forced ecommerce brands to operate in new ways in 2021. Throughout the holidays and beyond, the most important thing brands can do is communicate clearly, effectively, and transparently with customers.

Payment Services 148

Payment Services Merchant Services eCommerce Payments 148

Kissmetrics

JULY 12, 2021

But marketing automation tools make your job a little more painless, so you and your team can focus your time and attention on other efforts that drive revenue. lets you send targeted messages to your customers that you can craft based on how they interact with your business. Basically, it makes personalized messages simple.

Marketing 362

Marketing Payment Services Payments Events 362

Ecommerce Platforms

NOVEMBER 13, 2020

It makes it simple to automate billing, recurring payments, subscription billing management, accounting, taxes, and generate reports and analytics. Chargebee’s features are tailored to help businesses deal with differing financial priorities as they grow. fits in nicely with your payment cycle. Payments and checkout methods.

Payment Services 104

Payment Services Payments Subscription PayPal 104

ESW

JULY 6, 2023

So now is the time for brands to evaluate and optimise operations to ensure a strong finish to the year. But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. They just have to have a non-Amazon experience.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

GetElastic

MAY 26, 2022

was created five years after the initial version, it introduced a responsive web application that included some basic tablet and mobile support to keep up with the times. After Salesforce had acquired Demandware, they released Mobile-First Reference Architecture (MFRA) as the next solution. Poor Support For Mobile Experiences.

Demo 78

Demo Reference Mobile Payment Services 78

Ecommerce Platforms

JUNE 18, 2019

This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Square is one of the best-known mobile point of sale systems in the industry. It's an easy all-in-one device for payments and receipt. Offline card payment processing.

POS 128

POS Payment Services Merchant Services Payments 128

MagentoBrain

DECEMBER 2, 2022

It stands out in the crowded eCommerce market thanks to a comprehensive suite of services for customer engagement, marketing, sales, payments, shipping, support, and more. billion in revenue, with most of its merchants being members of generation Y. Have A Custom Magento 2 Development Idea? Operating expenses.

Magento 52

Magento Shopify Payment Services Payments 52

Omnisend

JANUARY 23, 2024

based businesses can now extend Amazon Prime benefits to their online stores. The advantages include an enhanced customer experience and increased sales. This article will help you understand how linking email marketing automation with Buy with Prime can lead to enhanced revenue. Let’s get started.

Merchant Services 78

Merchant Services Payment Services Shipping Costs Payments 78

Korona

SEPTEMBER 7, 2022

So, if you’ve already created a website for your retail business, here are some key questions to ask yourself to make sure you’re providing the best possible experience for your customers: Is the website mobile-friendly? How easy is it to navigate the website and mobile site?

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. The new business models supported by autonomous capabilities provide a compelling value proposition for consumers.

Payment Services 58

Payment Services Travel Technology Payments 58