Remove Customer Experience Remove Mobile Remove Payment Services Remove Study
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Mercedes, Mastercard Drive In-Car Payments at Gas Pumps in Germany

Retail TouchPoints

Mercedes-Benz owners in Germany can now start the fueling process directly from their vehicle and pay digitally by fingerprint with a new native in-car payment service, developed in partnership with Mastercard. An invoice is then sent to the customer by email.

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Retail’s Future Requires a Shift from Mobile-First to Mobile-Only

Retail TouchPoints

The turmoil also proved that mobile technology enables needed flexibility in times of disruption and drives superior customer experiences that make retailers more competitive. As retailers plan for the future, getting and keeping the flexibility needed for retail success will require mobile-only strategies.

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3 Post-COVID Benefits of Contactless Payments for Retailers (and 3 for Customers)

Retail TouchPoints

Contactless payments skyrocketed in popularity during the COVID-19 pandemic while cash payments plummeted. This was partially attributed to the diminished capacity to shop in-store, but was also connected to the fear of viral transmission via both shared payment terminals and cash itself. Benefits for the Retailer.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years. To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

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Wireless 5G Revolutionizing Retail

Retail TouchPoints

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. These are just a few examples of what 5G can do for the retail customer experience. Improved Customer Experience.

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Why Low-Code is Gaining Popularity with Retailers

Retail TouchPoints

Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process. The low-code approach is built around a visual interface that allows users to assemble drag-and-drop code components, API-based services, machine learning, IoT capabilities and model-driven logic, and do it with Lego-like simplicity.

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The 3 Most Impactful Location-Powered Experiences for Retailers

Retail TouchPoints

Consumers expect brands to provide seamless access to products and services via mobile apps. However, many retailers struggle to deliver these experiences because of limited resources and a lack of expertise. Location-Powered Experiences Drive Results. How do These Strategies Drive Results?