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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Chen noted that the pandemic was a critical force in this shift. “Previously, there has been resistance from luxury brands who were unsure of how to replicate the bespoke experience that consumers expect in-store through online channels,” Chen explained. At Alibaba’s recent 11.11

Payments 281
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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. It can be done in-store, it can be done by SMB retailers — but it does take some practice.”.

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Never Miss a Sale

Fabric Blog

fabric’s Order Fulfillment Logic automates distributed order management for omnichannel retailers Our next-generation real-time order fulfillment logic is now generally available in fabric OMS. What does that mean for retailers?

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7 Tips To Improve Retail Store Performance

Korona

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. However, this is only possible if your retail sales associates provide an exceptional customer experience. This will contribute to a loss of revenue for your business.

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Top Risks For Retail Businesses In 2021 (And in The Next Decade)

Retail TouchPoints

This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. With the adoption of e-commerce on the rise, brick and mortar retail businesses face increased risks of having to shut down. Indeed, Statista predicts ecommerce revenue to reach $563.4 million by 2025, up from $431.6

eCommerce 305
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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. Setting the Ecommerce Standard During the pandemic and its lockdowns, global consumers took to online shopping for a variety of reasons. They just have to have a non-Amazon experience.

eCommerce 139