Retail TouchPoints

SEPTEMBER 20, 2022

Retailers are approaching an uncertain holiday season with any number of questions on their mind: Will pent-up demand beat out shoppers’ inflation-driven caution? What are shoppers looking for when retailers reach out to engage them? The upcoming 2022 Retail Strategy & Planning Series (#RSP22), which runs Sept.

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Retail TouchPoints

NOVEMBER 3, 2021

Glossier has set the gold standard for DTC success, but the retailer is not resting on its laurels as it expands in the brick-and-mortar space. The beauty brand is adding three new executives to its team: a CFO, an SVP of Retail and the new position of Chief Commercial Officer, who will help the team develop its plans for the future.

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GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts. Bank of America. Zurich Insurance Group.

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Retail TouchPoints

JUNE 17, 2020

Undoubtedly, retailers and brands have been financially challenged through this crisis, and it will take time to heal those wounds. But what if the challenge retailers face, to do more with less, elevates the bar for excellence? We will see store closures and rationalized footprints. The intelligence gained from Pathr.ai

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Retail TouchPoints

MARCH 29, 2022

While some brands and retailers are still adapting to some of the new realities established by the COVID-19 pandemic, others have established learnings and best practices to guide their paths forward. Why the Non-Purchaser Might be Your Most Important Customer. It’s also changing the dynamics of retailers’ relationship with consumers.

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Retail TouchPoints

JUNE 4, 2020

The COVID-19 pandemic brought into sharp focus which retailers were better prepared to weather massive market disruption and which were not. Supply chain challenges, technology gaps and dwindling cash reserves have resulted in locked-up inventory, lost sales and, in extreme cases, bankruptcies.

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RTP blog

DECEMBER 8, 2017

But retailers are flipping the script on finding value in their physical store locations. Retailers are working to get the most out of their stores rather than just closing up shop. In addition, retailers are using downsized physical stores to experiment with a wider variety of products before introducing them to a larger market.

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365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

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Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. We started Untuckit online in 2011, but retail has really been the backbone of our company since 2015,” said Chris Riccobono, Founder and Executive Chairman of Untuckit in a statement.

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Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%.

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Retail TouchPoints

MAY 27, 2022

Digital disruption is taking place in retail more than any other sector. While customers are gaining benefits from easier access and smarter online commerce with friendly features, the real action is happening behind the scenes. Front-of-house retail starts deep in the backend with CPG companies compiling large amounts of data.

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365 Retail

SEPTEMBER 15, 2022

Linebarger has more than twenty-five years’ experience across telecommunications, finance and digital commerce. With its Composable Commerce solutions, Astound Commerce can further transform its clients’ digital propositions by implementing custom technology solutions to provide consumers with a unique brand experience.

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Telecommunications Omnichannel Technology Customer Experience 81

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. billion in financing has been obtained for headless commerce in 2020 and 2021 alone. According to a study , over $1.65

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Retail TouchPoints

OCTOBER 11, 2023

“If you know the world of jewelry home shopping, you have a few companies like HSN or QVC that do jewelry part-time, but we only do fine jewelry — and we do it 24/7,” said Eduardo Hauser, CEO of Gem Shopping Network in an interview with Retail TouchPoints. Looking to expand this payment experience even further, GSN implemented SplitIt.

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BigCommerce

JUNE 19, 2018

ERPs are the lifeblood of large retail operations. Historically, however, in order to properly organize and orchestrate ERP data flow, customer-facing tool options have been limited. ERPs are essential in allowing retailers to offer multichannel experiences to their customers. Microsoft Dynamics. Brightpearl.

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365 Retail

MAY 5, 2023

One industry that has experienced a paradigm shift due to the introduction of AI is the retail sector, where this powerful technology has been gradually integrated into various aspects, from physical stores to e-commerce platforms and social media marketing.

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Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. Vending Machines Expand Sales Opportunities.

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365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. Axerve helps its partners anticipate trends in the digital payments market.

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365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. While in the US, he also led finance and business planning for six retail brands including Food Lion, Hannaford and Bottom Dollar Food.

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Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. It allows companies to turn any mobile device into a point of sale system, with the Shopify Retail POS app for Android and iOS.

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Retail TouchPoints

AUGUST 4, 2022

Adding to the curious nature of this new retail concept is the fact that there’s a good chance consumers will walk away from the store with more money than they came in with (it just won’t be in the form of U.S. ” “The idea [with Solana Spaces] is to replicate that experience for someone who doesn’t have a friend like that.

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ChannelAdvisor

OCTOBER 28, 2019

It’s an exciting time for e-commerce retailers as technological innovations have changed the industry. Product sourcing and shipping modernizations have created a very efficient logistics process that in many ways is turnkey and delivers a great customer experience.

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GetElastic

APRIL 14, 2022

Microservices-based, API-first solutions deliver on that innovation by opening the door to differentiated customer experiences. You don’t want to be left behind when it comes to the latest technology – rigid, slow, monolith platforms are a thing of the past and you want to be a leader in a composable, microservices-based practice.

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OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

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GetElastic

AUGUST 25, 2021

Couple that with the fact every new generation of buyer is more and more tech-integrated with how they live their lives, this future proofing concept is more critical than ever for eCommerce leaders to explore when evaluating commerce technology. Recap on API Business Models, 2012.

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Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems.

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POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems.

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Smile.io

FEBRUARY 7, 2023

From the start of the pandemic to the accelerated growth of online retail. Quite the opposite, Retail Dive reports ecommerce sales in Q4 of 2022 reached their highest quarterly level ever at $332.2 Shipping is where there are a lot more options and flexibility in what brands can give their customers.”

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