Remove Customer Experience Remove Online Retail Remove Payments Remove Retail
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Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Retail TouchPoints

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. in April 2020, but online retailers saw an 8.4%

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Delivery Experience Management (DEM): Retail’s New Weapon To Drive Customer Experience

lateshipment

Low prices, fast shipping, and free returns are three must-haves for an online business to make the cut in today’s market. With Amazon rewriting the eCommerce playbook and retailers having followed suit to stay competitive, the focus has now shifted to the quality of delivery experiences.

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You Can’t Spell Retail Without AI

Retail TouchPoints

Over the last year or so we’ve seen retailers and ecommerce sellers adopting AI tools at a frenetic pace. From backend inventory optimization to identifying salesfloor hotspots to highly targeted marketing programs, we’re seeing an influx of great retailing practices, all being driven by AI. Price Optimization is for all Retailers.

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

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Cloud Native Value: Why Retailers Should Learn to do More With Less

Retail TouchPoints

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. From Monolith to Microservices. The answer?

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Integrations are the Achilles Heel of Composable Commerce: Tips for Overcoming Challenges

Retail TouchPoints

The appeal of in-person retail shopping may have diminished in recent years, as ongoing industry trends underscore the unrivaled convenience of online shopping. online retail sales will reach $1.6 Connecting your organization’s online retail storefront with multiple backend applications can require extensive coding.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions. The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies.