Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic.

Payment Services 167

Payment Services Payments Small Business Retail Technology 167

Retail TouchPoints

AUGUST 10, 2021

Contactless payments skyrocketed in popularity during the COVID-19 pandemic while cash payments plummeted. This was partially attributed to the diminished capacity to shop in-store, but was also connected to the fear of viral transmission via both shared payment terminals and cash itself. Benefits for the Retailer.

Payment Services 306

Payment Services Payments Customer Retail 306

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Many customers bail at this point. Its simplicity works for the retailer and customer alike.

Financial Services 277

Financial Services Payment Services Payments Small Business Retail 277

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues. Internet payments mean more purchases.

Merchant Services 297

Merchant Services Payment Services Payments eCommerce 297

Retail TouchPoints

FEBRUARY 8, 2024

Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show. In partnership with brands, media owners could utilize product placements, in combination with targeted communications with their audience, in order to boost sales in a revenue-sharing deal.

Payments 311

Payments Payment Services Retail Channel 311

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

Payment Services 242

Payment Services Operations Banking Technology 242

ESW

DECEMBER 4, 2023

The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Ecommerce Platforms

MAY 9, 2022

The best subscription billing software can make life running your own business a lot easier. With the right technology, it’s easy to collect cash on monthly subscriptions, without having to chase after your target audience with endless manual invoices and reminders. Integrates with a range of payment gateways.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

lateshipment

SEPTEMBER 1, 2023

Meaning, the customer experience (CX) has become a cornerstone of customers choosing brands to shop with and businesses need to go above and beyond to provide a positive delivery experience in order to keep customers coming back. The e-commerce landscape today is more competitive than ever.

Customer Retention 130

Customer Retention Payments Payment Services eCommerce 130

lateshipment

AUGUST 1, 2022

The challenge for retailers is that they’re busier than ever merchandising products, processing payments, delivering orders and juggling a multitude of other daily tasks. To scale the business without sacrificing convenience, companies should consider automation services, such as LateShipment.com. Facilitating Delivery.

Customer Experience 147

Customer Experience Payment Services Customer Shipping Costs 147

Korona

MARCH 8, 2023

If you’re a CBD owner, you know that making sales and collecting payments aren’t as simple as they seem. It’s not just about stashing money from customers—it’s about safeguarding your business while staying on the right side of the law. That’s why you need a cannabis payment solution.

Payment Services 52

Payment Services Payments POS Point of Sale 52

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

Payment Services 134

Payment Services Merchant Services Payments POS 134

Teamwork Retail

JUNE 24, 2020

It has been published that for every second of transaction time, 12 customers abandon their purchase. With EMV or “Chip cards” processing times take on average 17-25 seconds, with poorly configured terminals taking up to 70 seconds. Ensuring that merchants can track payments and minimize the risk of fraudulent transactions.

Payment Services 48

Payment Services Merchant Services Payments Point of Sale 48

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Voice Commerce Voice commerce doesn’t rely on a traditional visual user interface to facilitate shopping.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

MAY 9, 2022

Scalefast’s data analytics and speed-to-market also will facilitate turnkey localized stores, digital ‘pop-up’ stores and highly targeted DTC brand campaigns, with the goal of complementing ESW’s cross-border DTC solutions and end-to-end customer experience capabilities.

Payment Services 287

Payment Services Payments Electronics Omnichannel 287

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. The malfunctions of these systems in retail food stores happen unexpectedly and can lead to food spoilage, energy overconsumption, and loss of revenue.

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

RetailMinded

MAY 15, 2024

Key Takeaways: IT risk consulting strengthens a retail business’s cybersecurity posture by evaluating vulnerabilities, setting up advanced security protocols, and creating incident response strategies. This can involve security audits, penetration testing, and reviewing compliance regulations. What Is IT Risk Consulting?

Payment Services 52

Payment Services Retail Payments Technology 52

Ecommerce Platforms

SEPTEMBER 9, 2022

While there are countless tools today’s business leaders need to run their companies successfully, few are more important than the right billing software. Subscription billing software supports companies in automatically collecting payments from customers, often based on a monthly subscription or package. Who is it Best For?

Subscription 197

Subscription Payment Services Payments PayPal 197

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. I think people want connection and personalization and something real, but enabled through technology. We’re not reverting back to no technology.”.

Payments 264

Payments Payment Services Drop Ship Order Fulfillment 264

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. More businesses will transition to a subscription model. Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process.

Payment Services 85

Payment Services Merchant Services Payments eCommerce 85

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Marketplace operations. Payment services. Marketplace Operations.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 264

Payments Payment Services Customer Experience Social Media 264

Retail TouchPoints

MARCH 25, 2022

According to the IBM Institute for Business Value and the National Retail Federation (NRF) , Generation Z consumers place great importance on dependable and consistent experiences when it comes to their retail purchases. Payments play a key role. Near Field Communication (NFC) technology works on a similar principle.

Payments 278

Payments Payment Services Social Media Electronics 278

ESW

NOVEMBER 11, 2019

We’ve previously advised eCommerce brands to be aware of the role that the blockchain can play in fraud prevention, CRM and the customer experience. Even if some of that technology isn’t market-ready right now, you need to be thinking about how you can integrate it in the future. What about payments, though?

Payments 68

Payments Payment Services Cryptocurrencies eCommerce 68

iVend

DECEMBER 11, 2023

For the world of retail technology, 2024 looks set to be an exciting year. All retail processes iVend helps retailers to stay ahead of retail technology trends. Learn about our innovative integrated retail technology platform. Read more So what are the key trends for retail technology in 2024?

Payment Services 59

Payment Services Technology Payments Retail 59

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 229

Payment Services Payments Retail Sporting Goods 229

GetElastic

APRIL 23, 2019

Imagine a customer service experience where the business representative is always available, friendly and equipped to handle any inquiry you send their way. While this might seem too good to be true, today it’s a reality for many businesses. . The B2C Experience.

Customer Experience 155

Customer Experience Payment Services Customer B2B 155

Algopix

DECEMBER 17, 2023

In the dynamic and ever-evolving landscape of e-commerce, the paradigm of multichannel selling has emerged as a transformative and indispensable strategy for businesses striving not only to broaden their market presence but also to fortify their bottom line through augmented sales and diversified revenue streams.

Multichannel 92

Multichannel Payment Services Shipping Costs eCommerce 92

Retail TouchPoints

AUGUST 17, 2023

These businesses find themselves at a demanding intersection. They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption.

Consumer 245

Consumer Payment Services Food and Beverages Supplies 245

GetElastic

MARCH 9, 2022

In our latest webinar Monetizing Content in a World of Digital Disruption I covered a number of examples from across industries of innovative ways to get paid for digital products and content. While I encourage you to check out the replay for all the juicy details, this post recaps the various business models represented by the examples.

Payments 78

Payments Magazine Micropayment Games 78

Retail TouchPoints

JULY 11, 2023

But the NFL has an edge, as it has led the way in adopting technologies like network analytics and cloud management solutions that make it easier to ensure the network can handle demands from both fans and operational teams. Data analytics is a powerful tool retailers can use to deliver better shopping experiences.

Payments 211

Payments Payment Services Retail Social Media 211

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. 26-30, you’re automatically registered to listen to the entire series.

Shipping Costs 284

Shipping Costs Payment Services Merchant Services Payments 284

Retail TouchPoints

JANUARY 21, 2022

These newer platforms will need to enable various methods of payment so that consumers of digital content can easily make — and content creators can easily receive — payments in the currency and marketplace of their choice. For a digital content marketplace, payments are all about immediacy. Addressing the Key Challenges.

Merchant Services 263

Merchant Services Payment Services Payments Social Media 263

MagentoBrain

MAY 4, 2023

It is a cloud-based solution that provides users with the ability to collect, analyze, and interpret data from their online store, allowing them to make informed decisions and optimize their operations. This allows businesses to track sales, inventory, and customer data from their online store.

Magento 52

Magento Payment Services Payments eCommerce 52

Retail TouchPoints

JANUARY 25, 2024

Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? A unique key pair is created for every website, service and app that the consumer needs to access, and is tied to a specific site or application. Enter passkeys.

Payment Services 264

Payment Services Cryptography Payments Improvements 264

Wiser

OCTOBER 11, 2023

The Fundamentals of eCommerce Business Models An eCommerce business model is a strategic business plan, outlining how an online business will generate revenue, identify the targeted customer segment, and deliver value to said customers. For example, Amazon and eBay.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Retail TouchPoints

SEPTEMBER 4, 2023

To ensure they have the capacity to meet that demand and to see the benefits from those sales in their own revenue growth, digital commerce teams must scale their own technology capabilities to match. For example, a payments integration can process a customer’s purchase quickly and securely, keeping merchandise flowing smoothly.

Payment Services 262

Payment Services Payments eCommerce Customer Experience 262