Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. Benefits for Retailers 1.

Payment Services 261

Payment Services Merchant Services Payments Point of Sale 261

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 230

Payment Services Retail Point of Sale Supplies 230

Teamwork Retail

JULY 1, 2020

Security and well-being at the point of sale is not optional, customers are already shifting to using online & digital solutions as well as reduced contact channels to purchase the goods and services customers are seeking. The payment paddle is designed to enable safe and speedy payment at the point of sale.

Point of Sale 62

Point of Sale Payment Services Customer Payments 62

Korona

AUGUST 3, 2022

In a short time, the eCommerce website has gone from being an optional add-on to the central element of any retail system. . By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. Increase sales and revenue.

POS 52

POS eCommerce Point of Sale Payment Services 52

Retail TouchPoints

MARCH 18, 2024

The future likely holds a hybrid model where self-service POS coexists with traditional systems. Near-term advancements will address current limitations, enhancing customer experience and retailer security.”

POS 225

POS Payment Services Customer Experience Operations 225

Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. The malfunctions of these systems in retail food stores happen unexpectedly and can lead to food spoilage, energy overconsumption, and loss of revenue. Exceptional customer experience. Self-checkout.

Food and Beverages 240

Food and Beverages Payment Services Retail Payments 240

Korona

JULY 18, 2023

Discover the best POS system for bakery businesses! Streamline operations, enhance customer experience, and boost your bakery's growth.

POS 52

POS Customer Experience Operations Point of Sale 52

Korona

AUGUST 2, 2023

Explore the best POS systems for wineries. Enhance efficiency and customer experience. Click now to discover the perfect fit.

POS 52

POS Customer Experience Point of Sale Customer 52

Ecommerce Platforms

DECEMBER 20, 2019

This is where Revel Systems POS comes into its own. . So let’s get going and dive into our Revel Systems POS review. Revel Systems POS is a cloud-based iOS point-of-sale platform. From the convenience of one dashboard, it integrates point-of-sale (POS) functionality with customer channels and operations.

POS 118

POS Payment Services Payments Point of Sale 118

iVend

JANUARY 13, 2022

Check out our flexible POS, loyalty program and inventory visibility systems. Returns Management: Returns drives sales and satisfaction Returns management is an integral part of the overall customer experience and your returns policy is therefore an important element. But managing refunds can be costly and time-consuming.

Customer Experience 95

Customer Experience Management Customer POS 95

Retail TouchPoints

APRIL 3, 2024

By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance. This reflects real-life customer experiences with your products and encourages others to engage with your brand on social media platforms.

Social Media 276

Social Media Events Accessories Point of Sale 276

Retail TouchPoints

JUNE 2, 2022

parent company of the Circle K convenience store chain, will purchase more than 10,000 touchless self-checkout systems, with plans to deploy them in more than 7,000 Circle K and Couche-Tard stores in the U.S., The Mashgin system, branded as “Smart Checkout,” relies on AI-powered technology that can improve customer checkout time up to 400%.

Technology 325

Technology Payment Services Customer Experience Improvements 325

Retail TouchPoints

JUNE 23, 2023

Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. This creates both a major challenge and an opportunity for the retailer: how to optimize edge systems and the data they create, and how to use that as a competitive advantage.

Payment Services 272

Payment Services POS Operations Technology 272

iVend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Retailers need engaging customer experiences to win back this jaded audience.

Customer Experience 52

Customer Experience Customer POS Customer Retention 52

Korona

JULY 18, 2023

Discover the best POS system for bakery businesses! Streamline operations, enhance customer experience, and boost your bakery's growth.

POS 52

POS Customer Experience Operations Point of Sale 52

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Retail TouchPoints

JUNE 2, 2023

For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience. The retailer has seen digital sales shift away from next-day deliveries, which now account for just 18.2%

Management 265

Management POS Shipping Costs Supplies 265

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Retail 312

Retail Customer Loyalty Social Media POS 312

Korona

FEBRUARY 2, 2022

Many companies now spend incredible amounts of time and money on improving their customer service and the overall customer experience at their store, whether it be online or brick-and-mortar. But there is a distinct difference between customer service and customer experience. And few are aware of this.

Customer Experience 52

Customer Experience Customer POS Retail 52

Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. All of the technology to make this happen exists today; it’s mostly a matter of tying AI search to checkout systems.

Retail 281

Retail Mobile Consumer Operations 281

GetElastic

NOVEMBER 14, 2018

For companies that experience highly variable computing loads, the cost of maintaining on-premise servers just to cover those high load days, is senseless. Retailers are preparing for Black Friday surges in ecommerce system traffic with demand-based computing clouds like Amazon Web Services (AWS) that provide unlimited dynamic scaling.

Shipping Costs 130

Shipping Costs Mobile Social Media Point of Sale 130

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. Associates can resolve customer queries faster, with information literally at their fingertips on the screen.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

JUNE 14, 2022

Holiday Oil Company , a convenience store retailer with 67 locations in Utah, has selected the Gilbarco Veeder-Root Passport Express Lane self-checkout system, to help ease its labor challenges and create a frictionless shopping experience. For employees, it helps balance out staffing shortages and maintain store standards.

Customer Experience 248

Customer Experience Customer Other Retail 248

GetElastic

NOVEMBER 22, 2017

For companies that experience highly variable computing loads, the cost of maintaining on-premise servers just to cover those high load days, is senseless. Retailers are preparing for Black Friday surges in ecommerce system traffic with demand based computing clouds like Amazon Web Services (AWS) that provide unlimited dynamic scaling.

Shipping Costs 135

Shipping Costs Mobile Social Media Point of Sale 135

GetElastic

NOVEMBER 22, 2017

For companies that experience highly variable computing loads, the cost of maintaining on-premise servers just to cover those high load days, is senseless. Retailers are preparing for Black Friday surges in ecommerce system traffic with demand based computing clouds like Amazon Web Services (AWS) that provide unlimited dynamic scaling.

Shipping Costs 135

Shipping Costs Mobile Social Media Point of Sale 135

Retail TouchPoints

AUGUST 11, 2023

The results of Capterra’s 2023 Tipping Fatigue survey show how tip screens have impacted the customer experience in and outside the restaurant industry, and how businesses should navigate tech-enabled tipping. On most tablet-based point-of-sale systems, you can customize the tip percentages your customers choose from on the tip screen.

Consumer 204

Consumer Payment Services Point of Sale POS 204

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store. Customer experience.

POS 54

POS Payment Services Retail Point of Sale 54

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. Associates can resolve customer queries faster, with information literally at their fingertips on the screen.

POS 52

POS Mobile Payment Services Point of Sale 52

Korona

JUNE 23, 2022

Whether you run a museum, an amusement park, a zoo, or an entertainment venue, online ticket sales are most likely a big part of your revenue. However, finding the best online ticketing system to meet your needs is not a trivial matter. What is the best online ticketing system? What Is The Best Online Ticketing System?

Merchant Services 52

Merchant Services Payment Services POS Events 52

Retail TouchPoints

AUGUST 23, 2023

Retailers looking to maximize their investments in these systems must avoid giving customers any excuse to not use them — including poor performance (speed and availability). Rock-solid performance is key if self-checkout systems are going to achieve widespread adoption.

Information 239

Information Payment Services Customer Management 239

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store. Customer experience.

POS 48

POS Payment Services Retail Point of Sale 48

Algopix

SEPTEMBER 19, 2023

With the rise of e-commerce platforms, online marketplaces, and brick-and-mortar stores adopting digital inventory management systems, product identification has become a critical aspect of the business. This identifier plays a pivotal role in the e-commerce giant’s vast inventory management system.

eCommerce 96

eCommerce eCommerce Platforms Supplies Point of Sale 96

Groove

OCTOBER 6, 2020

Before working with the Groove Commerce team, Perform Group, the parent company to Curtain Call, operated a highly customized Magento website that often struggled with speed and page load times. This was due to the complex integration with their ERP and database management system. The Problem. Inventory Updates Automatically.

BigCommerce 370

BigCommerce Operations Magento B2B 370

Retail TouchPoints

NOVEMBER 1, 2023

There are now far more opportunities for people to exploit vulnerabilities in our chargeback systems. Before, consumers had to engage with customer service reps in physical brick-and-mortar stores. Friendly Fraud and Consumer Awarenes s Third, a lack of customer awareness will also contribute to chargeback fraud.

Merchant Services 285

Merchant Services Payment Services Payments eCommerce 285

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced.

Omnichannel 277

Omnichannel eCommerce POS Operations 277

Groove

OCTOBER 6, 2020

They used an ERP system - the AS400 system - to track inventory; however, they struggled to accurately account for each piece of inventory. Salespeople would call in orders; customer service would put the order down; and customers would fax in orders and place orders directly from the website. The Solution.

B2B 221

B2B Operations BigCommerce eCommerce 221

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. So getting to a place where we have a system that caters to a broader way of doing business, including our own stores and also online, is the key.”

Jewelry 246

Jewelry Omnichannel Operations Technology 246