Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware. However, the focus of each company is a little different.

POS 104

POS lightspeed Shopify Payment Services 104

iVend

APRIL 17, 2023

But since late 2022, chatGPT (or chat Generative Pre-trained Transformer to give it its full moniker) has taken AI into new applications and got everyone, well, chatting. Like all forms of AI, it is trained on massive amounts of natural language data, and continues to improve its skills the more it learns. What is chatGPT?

POS 96

POS Omnichannel Retail Social Media 96

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

Payment Services 74

Payment Services POS Mobile Operations 74

Retail TouchPoints

DECEMBER 16, 2022

Retailers can use a mobile-first and responsive POS to keep their checkout mobile, or use the same solution to station their device on a counter or offer a self-checkout option. mPOS solutions provide real-time analytics and customer data. Moreover, mPOS systems are incredibly helpful when it comes to training new staff.

Technology 274

Technology Payment Services Retail POS 274

Retail TouchPoints

JUNE 23, 2023

Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. Latency or costs imposed by high bandwidth demands cause friction, impacting both customer experience and the bottom line. Take cloud point-of-sale (POS), for example.

Payment Services 272

Payment Services POS Operations Technology 272

Ecommerce Platforms

DECEMBER 20, 2019

This is where Revel Systems POS comes into its own. . So let’s get going and dive into our Revel Systems POS review. Who's Revel POS? Revel Systems POS is a cloud-based iOS point-of-sale platform. Revel Systems POS is a cloud-based iOS point-of-sale platform. What Does the Revel POS System Do? Quick Service.

POS 118

POS Payment Services Payments Point of Sale 118

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Retail TouchPoints

JULY 11, 2022

Each Skin Care Center location will be staffed by CVS Beauty Consultants and licensed estheticians who have been trained in diagnostics by L’Oreal experts. The locations feature diagnostic tools such as advanced LED technology from SkinScope and ModiFace ’s Derm Skin analyzer to address the specific skincare needs of each customer.

Beauty and Health 277

Beauty and Health POS Customer Experience Mobile 277

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Korona

FEBRUARY 2, 2022

Many companies now spend incredible amounts of time and money on improving their customer service and the overall customer experience at their store, whether it be online or brick-and-mortar. But there is a distinct difference between customer service and customer experience. And few are aware of this.

Customer Experience 52

Customer Experience Customer POS Retail 52

Ecommerce Platforms

AUGUST 12, 2019

For instance, you need to make some sort of due diligence to determine if the POS can help you out with staff management. This particular version is substantially an iPad POS solution suitably built for restaurant transactions. Unlike other POS systems which are far wide of the mark, it sorts the hoteliers in a befitting manner.

lightspeed 123

lightspeed POS Payment Services Merchant Services 123

Retail TouchPoints

MARCH 24, 2023

When workers are empowered, they are productive instead of hectic, even during the busiest times of peak customer demand. They’re also more likely to experience higher job satisfaction and stay on the job longer, reducing the need (and the cost) to recruit and train new employees. Maximize potential.

Improvements 281

Improvements Management Customer Banking 281

iVend

DECEMBER 10, 2023

Read more about our unified retail POS solution. Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform. .

POS 75

POS Point of Sale Operations Management 75

Retail TouchPoints

DECEMBER 20, 2023

The top five episodes of 2023 reaffirm some of the most trending topics we covered on Retail TouchPoints over the past year, illustrating how rapidly the industry (and the customer experience) have evolved. As a result, associate training and engagement came to the forefront. Let’s begin the countdown… 5.

Retail 249

Retail Supplies Merchant Services Social Media 249

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. However, this is only possible if your retail sales associates provide an exceptional customer experience. But training should go a little further than that.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. He is a faculty coach at The University of Chicago Booth School of Business, training educators on new innovation concepts.

Retail 282

Retail Mobile Consumer Operations 282

Retail TouchPoints

JULY 25, 2023

The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen. You won’t have retention, a high repeat rate or customer lifetime value with those customers” if they have to wait.

Payment Services 240

Payment Services Operations Omnichannel Fulfillment 240

Korona

JANUARY 11, 2022

At KORONA POS, we have compiled ten must-read blog posts of 2021 that can help you run and grow your retail business. 10 Must-Read Retail Blogs of 2021 From KORONA POS For Retail and Small Business Owners. In addition, the customer experience is largely dependent on the service your employees provide. . Try It Today! ×

Small Business Retail 52

Small Business Retail POS Blog Shipping Costs 52

Retail TouchPoints

AUGUST 14, 2023

One of the biggest operational changes that grocery retailers will face is employee training and role reassignment. With the adoption of autonomous store technologies, employees will shift into customer service and technical roles. Grocery retailers must create specialized training programs for new roles and responsibilities.

Payment Services 223

Payment Services Operations Banking Technology 223

iVend

AUGUST 13, 2023

They harness the wealth of information in their retail POS software and use data analytics to uncover exactly what is going on in their business. Recruitment and retention can be difficult in retail, but training and retail technology tools are competitive strategies that are proven help to attract high calibre people and ensure they stay+.

Payment Services 97

Payment Services Retail Omnichannel Point of Sale 97

Korona

FEBRUARY 27, 2023

Finally, we’ll examine why using a POS system, which can automate parts of their job, can be a great way to maximize employee efficiency and ensure everything runs smoothly in the shop. Coffee shops employees and POS system How to motivate your coffee shop team? What should you look for?

Payment Services 52

Payment Services POS Point of Sale Operations 52

Korona

FEBRUARY 13, 2023

Types of multi-channel retailing Benefits of multi-channel retailing Disadvantages of multi-channel retail Multi-channel vs. omni-channel retailing Leesa: A multi-channel sales example POS system and multi-channel retailing What is Multi-Channel Retail? This broadens the retailer’s customer base and helps to increase brand exposure.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Retail TouchPoints

JULY 21, 2020

“Today’s significant investment will position us for future growth and make Walmart Canada even better for our associates and our customers,” said Horacio Barbeito, President and CEO of Walmart Canada in a statement. “We More than 150 of Walmart Canada’s 408 stores are targeted for renovation.

Supplies 224

Supplies Beauty and Health Payment Services Fulfillment 224

Retail TouchPoints

JULY 12, 2023

The most advanced AI networking features address these challenges by recommending ways to boost network performance, without costly upgrades, while simultaneously delivering on operational expectations and customer experiences. Detects behavioral anomalies.

Retail 238

Retail Operations Management POS 238

Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. It’s what facilitates transactions with customers, helping you to improve operational efficiency and provide a better customer experience. But how much does a POS system really cost? Let’s dive in!

Point of Sale 52

Point of Sale Payment Services Payments Merchant Services 52

Korona

FEBRUARY 22, 2023

Improved customer experience : They can provide valuable insights into customer preferences and buying patterns. This information helps retailers personalize the customer experience and increase customer satisfaction. This data can help retailers identify training needs and optimize staffing levels.

Small Business Retail 52

Small Business Retail POS Retail Point of Sale 52

Korona

SEPTEMBER 7, 2022

Hire and train your staff. Focus On Your Customers . For a company to be successful, it must ensure that it is customer-centric , which means that it understands the needs of its current customer base and is working to reach a new one. Sometimes the payment processor is also your POS provider.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

RTP blog

NOVEMBER 11, 2019

This kind of approach increases the probability of a negative customer experience and can be a recipe for disaster. They can do this because they have invested wisely in maximizing the speed of their POS. Not to mention having well-trained associates!) Now, however, the company appears to have started to turn the corner.

Technology 150

Technology Retail POS PayPal 150

Retail TouchPoints

MARCH 8, 2021

This comes down to leadership training for store managers and not undervaluing those frontline staff, which is often a problem in the retail sector. Brands are going to have to rethink how they value those roles, and not only offer relevant training but leaders and values that get people excited to come to work and deliver excellent service.

Customer Data 264

Customer Data Customer White Paper Technology 264

RTP blog

OCTOBER 15, 2018

By Chirag Shivalker, Hi-Tech BPO We live in a world driven by data, and leveraging it appropriately in a retail setup has proved its worth in providing relevant and valuable customer experiences. Why Should Retailers Collect Customer Data? Why Should Retailers Collect Customer Data?

Customer Data 150

Customer Data Customer X-cart Retail 150

iVend

SEPTEMBER 16, 2022

The tools, techniques and technologies they applied to get through the crisis are just as pertinent now, as they re-focus on better customer experiences and more efficient retail store operations. In those companies who had the tools and also trained their staff in how to leverage data, overperformance rises to 88% of the cohort.

Retail 97

Retail Supplies Technology Operations 97

365 Retail

APRIL 19, 2022

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.

Payment Services 73

Payment Services Technology Retail POS 73

Korona

JANUARY 26, 2023

Customer experience is at the heart of running a multi-channel retail store. Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. There are many POS providers on the market, and not all software is suitable for your retail store.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

Retail TouchPoints

OCTOBER 7, 2020

COVID-19 forced both Hudson and Flooid to come up with creative solutions for deployment and training on the new system. Due to the pandemic, we couldn’t get people in the same room to be safely trained. We couldn’t ask technical personnel to travel to train others or to implement the software,” Martin-Consuegra said.

Vend 214

Vend Payment Services Point of Sale Travel 214

Fabric

APRIL 5, 2023

Headless commerce is an architecture in which the front-end presentation layer is decoupled from the back-end commerce functionality, allowing for greater flexibility and customization, as well as richer, more immersive customer experiences by surfacing deep customer insights and leveraging best-in-class e-commerce software.

eCommerce 130

eCommerce Payment Services Technology eCommerce Software 130

Retail TouchPoints

SEPTEMBER 8, 2020

It has a simple and easy-to-use driver-facing app, so training on BYOD is fast and easy. Training could be long and complicated. Training retail employees to be proficient with company software — so the software doesn’t get in the way of customer service — is already a major expense for retail managers. Not so fast.

Presentation 150

Presentation Mobile Operations Management 150

Korona

DECEMBER 13, 2022

In addition to this main difference between retail and wholesale described above, there are differences in price, concern for the customer experience, level of competition, product control, etc. Wholesale vs. retail customer experience . TRY THE BEST RETAIL POS SYSTEM FOR YOUR STORE.

Shipping Costs 52

Shipping Costs Payment Services Retail POS 52