Retail TouchPoints

DECEMBER 20, 2023

The top five episodes of 2023 reaffirm some of the most trending topics we covered on Retail TouchPoints over the past year, illustrating how rapidly the industry (and the customer experience) have evolved. As a result, associate training and engagement came to the forefront. Let’s begin the countdown… 5.

Retail 241

Retail Supplies Merchant Services Social Media 241

Retail TouchPoints

MARCH 24, 2023

When workers are empowered, they are productive instead of hectic, even during the busiest times of peak customer demand. They’re also more likely to experience higher job satisfaction and stay on the job longer, reducing the need (and the cost) to recruit and train new employees. Maximize potential.

Improvements 274

Improvements Management Customer Banking 274

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. However, this is only possible if your retail sales associates provide an exceptional customer experience. But training should go a little further than that.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

JULY 21, 2020

“Today’s significant investment will position us for future growth and make Walmart Canada even better for our associates and our customers,” said Horacio Barbeito, President and CEO of Walmart Canada in a statement. “We More than 150 of Walmart Canada’s 408 stores are targeted for renovation.

Supplies 223

Supplies Beauty and Health Payment Services Fulfillment 223

RTP blog

OCTOBER 15, 2018

By Chirag Shivalker, Hi-Tech BPO We live in a world driven by data, and leveraging it appropriately in a retail setup has proved its worth in providing relevant and valuable customer experiences. Why Should Retailers Collect Customer Data? Why Should Retailers Collect Customer Data? Address first things first.

Customer Data 150

Customer Data Customer X-cart Retail 150

Smile.io

APRIL 15, 2024

A refreshed mobile app experience As a brand that relies heavily on its brick-and-mortar retail locations, PetSmart needs to provide an optimized omnichannel customer experience. That is, ensuring customers can leverage the loyalty program online and in-store. That’s where a mobile app is so valuable. 

Social Media 73

Social Media POS Gifts Events 73

Korona

SEPTEMBER 7, 2022

Hire and train your staff. Focus On Your Customers . For a company to be successful, it must ensure that it is customer-centric , which means that it understands the needs of its current customer base and is working to reach a new one. How easy is it to navigate the website and mobile site? Cloud-based Software.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

RTP blog

AUGUST 31, 2018

25% of users paid by Samsung Pay & Apple Pay app during last transaction [i] 64% plan to use mobile wallet in 2020 [ii] +50% want to use apps for faster in-store purchases [iii] +520 million use Alipay in 30 countries — including the U.S. [iv] 66% want to redeem rewards at the POS [v].

Merchant Services 150

Merchant Services Payment Services Small Business Retail Retail 150

Retail TouchPoints

NOVEMBER 3, 2020

Tap-n-go credit cards, mobile wallet capabilities, buy online/pick up in-store (BOPIS), curbside pickup and a well-working ecommerce platform are all appealing methods that help shoppers feel relaxed about the safety of your stores. Get ahead of your staffing needs; hire more people if needed and get everyone trained.

Payment Services 191

Payment Services Mobile Payments Technology Mobile 191

Retail TouchPoints

JUNE 17, 2020

The first priorities are to provide personal protective equipment (PPE), train salespeople and make sure that stores are displaying cleanliness. Imagine if, now that we’re training the shopper to integrate our physical space with their mobile device, you were finally taking this opportunity to create a beacon-based in-store experience.

Technology 163

Technology Beauty and Health Retail POS 163

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Invest in a high-quality mobile point-of-sale system. Train and motivate sales staff. Train staff to assist customers in exploring product options, asking about concerns, and making valuable suggestions. Train your employees on how to ask consumers what they’re looking for.

Payment Services 52

Payment Services Retail POS Mobile 52

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Personalization and Customization Customers today expect personalized experiences, and loyalty programs are no exception.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

Payment Services 134

Payment Services Merchant Services Payments POS 134

Korona

JULY 2, 2021

Customer experience was often assessed based on a few physical elements of contact between the customer and the establishment: Are the employees helpful? Is the store able to offer the product the customer is specifically looking for? Mobile interface . Let customers test products virtually.

Online Retail 52

Online Retail Social Media eCommerce Payment Services 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage.

Payment Services 74

Payment Services POS Mobile Operations 74

Korona

SEPTEMBER 29, 2022

Promote and attract customers to grocery stores. Supervision of daily operations, hiring and training new employees , and monitoring and managing inventory regularly are just some of the tasks that a grocery store manager must perform. . It’s a great way to keep the customer from waiting in long lines. Aisle layout.

Food and Beverages 52

Food and Beverages POS Shopping Carts Beauty and Health 52

Korona

MARCH 23, 2022

Your POS data can help you forecast what types of purchasing patterns will emerge within particular time frames and at what locations to fulfill orders for your customers. A smart system like KORONA POS can help you foresee when and where you will need more stock in your stores to keep sales steady and cash flow healthy.

Payment Services 52

Payment Services POS Retail Social Media 52

Korona

JANUARY 5, 2023

eCommerce companies use many tactics to maximize their sales once they get a customer to visit their website. Whether this means following up on abandoned shopping carts , or cross-selling related products , checkout optimization should both improve your customer experience and increase your sales. . Follow Up Abandoned Carts.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale. billion **.

POS 97

POS Payment Services Point of Sale Payments 97

Kissmetrics

MARCH 30, 2018

The in-store shopping experience is incomparable to browsing items on a desktop or mobile screen. But ultimately from a business perspective, you want to provide seamless and consistent customer experience across all sales channels and reach that omnichannel zen. Offer in-store redeemable mobile promotions.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Retail TouchPoints

DECEMBER 16, 2022

A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages. Mobility is essential for assisted selling success. mPOS solutions provide real-time analytics and customer data.

Technology 269

Technology Payment Services Retail POS 269

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS. Today’s POS systems have expanded beyond their traditional roles.

Point of Sale 228

Point of Sale POS Payment Services Merchant Services 228

Ecommerce Platforms

AUGUST 12, 2019

For instance, you need to make some sort of due diligence to determine if the POS can help you out with staff management. This particular version is substantially an iPad POS solution suitably built for restaurant transactions. Unlike other POS systems which are far wide of the mark, it sorts the hoteliers in a befitting manner.

lightspeed 123

lightspeed POS Payment Services Merchant Services 123

iVend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Retailers worldwide benefit from our POS retail software. Read more A point of sale (POS) system is the nerve centre of any retail operation. 2 Mobility With the ever-increasing focus on customer experience, the use of mobile POS in stores is growing.

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Ecommerce Platforms

MARCH 27, 2022

9 POS System Software for Coffe Shops and Cafes in 2022. Extra tools for boosting the customer experience also help Omnisend to stand out. For instance, you can access automatic product pickers to suggest what customers should buy next based on previous purchases. Training and free migration available.

Live Chat 104

Live Chat Social Media Marketing Multi-channel 104

Demac Media

OCTOBER 20, 2017

It’s your lowest hanging marketing fruit, and the best way to form better customer relationships! ENHANCE IN-STORE MOBILE. Boost your customer’s’ satisfaction by enhancing the in-store mobile experience. Consumers have formed the habit of paying for things on mobile devices, thanks to companies like PayPal.

Channel 37

Channel Multi-channel Merchant Services Shopify 37

Korona

FEBRUARY 13, 2023

Types of multi-channel retailing Benefits of multi-channel retailing Disadvantages of multi-channel retail Multi-channel vs. omni-channel retailing Leesa: A multi-channel sales example POS system and multi-channel retailing What is Multi-Channel Retail? Mobile-friendly websites and apps are another important area to consider.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Demac Media

OCTOBER 20, 2017

It’s your lowest hanging marketing fruit, and the best way to form better customer relationships! ENHANCE IN-STORE MOBILE. Boost your customer’s’ satisfaction by enhancing the in-store mobile experience. Consumers have formed the habit of paying for things on mobile devices, thanks to companies like PayPal.

Channel 28

Channel Multi-channel Merchant Services Shopify 28

iVend

DECEMBER 10, 2023

Read more about our unified retail POS solution. Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform. .

POS 87

POS Point of Sale Operations Management 87

Algopix

JULY 24, 2023

Key Features of Order Management Systems An Order Management System (OMS) is a critical tool for eCommerce businesses looking to streamline their order processing and enhance customer experience. This mobile accessibility empowers them to respond promptly to customer inquiries and manage urgent tasks efficiently.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Korona

JANUARY 26, 2023

Customer experience is at the heart of running a multi-channel retail store. Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. There are many POS providers on the market, and not all software is suitable for your retail store.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

Retail TouchPoints

SEPTEMBER 8, 2020

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle kiosks. It has a simple and easy-to-use driver-facing app, so training on BYOD is fast and easy. Training could be long and complicated. Not so fast. Not so fast.

Presentation 149

Presentation Mobile Operations Management 149

Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. It’s what facilitates transactions with customers, helping you to improve operational efficiency and provide a better customer experience. But how much does a POS system really cost? Let’s dive in!

Point of Sale 52

Point of Sale Payment Services Payments Merchant Services 52

iVend

AUGUST 13, 2023

They harness the wealth of information in their retail POS software and use data analytics to uncover exactly what is going on in their business. Recruitment and retention can be difficult in retail, but training and retail technology tools are competitive strategies that are proven help to attract high calibre people and ensure they stay+.

Payment Services 98

Payment Services Retail Omnichannel Point of Sale 98

Korona

SEPTEMBER 15, 2022

Providing your shoppers with the option of Google Pay is a convenient way to increase sales and improve the customer experience. million customers between 2020 and 2025. In this blog, we’ll walk through what Google Pay is, how it works, and the importance of having POS software that supports this payment method.

Merchant Services 52

Merchant Services Payment Services POS Banking 52