iVend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Retailers need engaging customer experiences to win back this jaded audience.

Customer Experience 52

Customer Experience Customer POS Customer Retention 52

Retail TouchPoints

JULY 2, 2020

The solution provider has added Live Voice and Video Chat, Event Management and All-in-One Appointment Management to its clienteling suite in order to help retailers manage new operating procedures and customer preferences.

Operations 178

Operations Live Chat eCommerce POS 178

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 76

POS B2B Point of Sale Retail 76

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 246

Payment Services Retail Point of Sale Supplies 246

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

Retail TouchPoints

OCTOBER 28, 2021

Hitachi’s automated shop technology uses lidar (light detection and ranging) sensors instead of relying on cameras and video. The store automation solution can help retailers free up store personnel to focus on more valued-added tasks. Using lidar allows for installations that are both compact and unobtrusive.

Retail 263

Retail Technology Customer Experience Operations 263

Retail TouchPoints

DECEMBER 13, 2023

customer experience). They are far too centered on the store as a stand-alone entity and not as part of the overall customer experience, which means they tend to drastically undervalue the store’s contribution to that customer experience. However, sometimes the success of one area (i.e.

Sporting Goods 323

Sporting Goods Technology Omnichannel Operations 323

Retail TouchPoints

MARCH 25, 2022

One-third are inspired by social media before buying that new sweater, electronic gizmo or video game, according to the PwC study Gen Z is Talking. Consequently, this is a medium that retailers must seriously consider in order to reach the customers of the future. Are you Listening?

Payments 278

Payments Payment Services Social Media Electronics 278

Retail TouchPoints

JUNE 27, 2023

The campaign delivered an estimated 350,000 verified customer impressions, according to Vericast, and 85% of consumers who visited the custom landing page they were led to opted in to providing data. Indeed, customer experience considerations will be paramount for these kinds of in-store activations.

Retail 264

Retail White Paper Customer Experience Marketing 264

GetElastic

JUNE 22, 2022

Toast: Reinventing the restaurant POS. The success of restaurant tech company Toast is a perfect example of unseating a deeply entrenched technology that nobody likes – the point of sale (POS) system. See How Elastic Path Delivers Unique Customer Experiences. Go to Demo Library. Overcoming Catalog Entrenchment.

Payment Services 78

Payment Services POS Demo Payments 78

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

GetElastic

DECEMBER 7, 2017

Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. Sensor technology and video scans track your movement across the store. These people will still need POS systems, but not necessarily a human cashier.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. It’s not just a POS technology.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Korona

MARCH 16, 2023

Table of contents Fair pricing strategy Impeccable customer experience Cleanliness Product placement Loyalty program Improve digital presence Local advertising Leverage thrift store POS System Fair Pricing Strategy for Your Thrift Store One of the most important aspects of running a successful thrift store is to have a fair pricing strategy.

POS 52

POS Social Media Gifts Accessories 52

Smile.io

MAY 15, 2024

Shopify Plus and POS are great options for omnichannel commerce.  Positioning —How do you want customers to perceive your business compared to competitors? Promise —What values and customer experience can customers expect every time they engage with you? What is your unique selling proposition?

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. First-Party Data Marketing Is The New Norm.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Incorporating the right apps can revolutionize your online store.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Cabra has helped to develop and bring to market cutting-edge technologies that have redefined industries, such as communications, networking and video/TV.

Payment Services 198

Payment Services Payments Retail Social Media 198

Ecommerce Platforms

OCTOBER 4, 2022

Interestingly, 53% of businesses already stream live videos once a week. Shopline Live Integrates with Facebook Live to allow you to create custom live streams. Lastly, for a smoother, more convenient customer experience, shoppers can also log into your online store using their Facebook accounts. Live Streaming.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Ecommerce Platforms

MAY 21, 2020

And if this ecommerce tool can connect you to a POS system , that’s even better. If your ecommerce platform integrates with POS software then your online and offline store can use a seamless checkout system. Some of these integrations may include POS solutions like Shopify POS , LightSpeed , Square , Vend , etc. ??

Payment Services 211

Payment Services Merchant Services Shipping Costs Payments 211

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

AUGUST 12, 2019

For instance, you need to make some sort of due diligence to determine if the POS can help you out with staff management. This particular version is substantially an iPad POS solution suitably built for restaurant transactions. Unlike other POS systems which are far wide of the mark, it sorts the hoteliers in a befitting manner.

lightspeed 123

lightspeed POS Payment Services Merchant Services 123

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

OracleBlogs

MAY 28, 2020

For a limited time, we are offering existing customers a 30% discount , delivering bite-sized digital training solutions for anyone on your team who could benefit from further learning opportunities. Enjoy a full year of access to: 24/7 access to a comprehensive set of high-quality videos delivered by Oracle experts.

Subscription 59

Subscription Merchant Services Retail Omnichannel 59

Retail TouchPoints

AUGUST 11, 2020

In a video Q&A with Nussenbaum, Jody Kalmbach, Kroger’s Group VP of Product Experience, said “there are some fundamental challenges to scaling” ship-to-home, including the expense and logistical complexity.

Shipping Costs 289

Shipping Costs Shipping Merchant Services eCommerce 289

Korona

FEBRUARY 17, 2022

Elevate the customer experience. Bring excellent customer service. To run a successful eCommerce website , always remember that great product descriptions are as essential as great product images and videos. Custom forms. Video and graphic content. Offer An Excellent Customer Service. Keep It Simple.

eCommerce 52

eCommerce Customer POS Mobile 52

Korona

MAY 11, 2022

Retailers, consultants, store planners, interior designers, and architects all use a variety of retail plans and concepts to influence customer flow and behavior. Retail giants and small independent retailers alike can improve the customer experience and, in turn, their long-term profitability through effective store design.

Retail 52

Retail POS Beauty and Health Customer Experience 52

Retail TouchPoints

AUGUST 29, 2023

Kurtzman: Our brand-new innovation is video calling. In-store reps use a tablet for POS, and customers using the Verizon app can essentially come right into the store [virtually]. And customers are 4X more likely to buy on the same day that they have a call with a sales rep.

Payment Services 275

Payment Services Omnichannel POS Mobile 275

Retail TouchPoints

JUNE 1, 2022

Two-thirds of adults play video games, and the number is much higher for young adults. Retailers are increasingly providing X-rays, dental care, mental health counseling and vaccines for up to 80% less cost, and 50% less time, than at traditional healthcare providers. The metaverse is real.

Retail 299

Retail Games Magazine Demo 299

Retail TouchPoints

MARCH 30, 2023

Retailers’ Reluctance to Put POS in the Cloud Stymies Unified Commerce Progress Many things can hamper retailers’ efforts to pursue a unified commerce strategy, from internal organizational silos to outmoded managerial incentive structures. Or ask a customer for their email address, or deliver a promotion? View the session on demand.

POS 298

POS Omnichannel Webinar Point of Sale 298

Retail TouchPoints

OCTOBER 31, 2023

Thieves do not exactly use the POS system, sign up for loyalty cards or freely offer their mobile numbers to get discounts. Be tough — but preserve the customer experience. This could help them harmonize twin goals — deterring crooks and preserving the customer experience. The two are not always in conflict.

Sporting Goods 297

Sporting Goods Vend Customer Experience POS 297

OrderDynamics

JANUARY 14, 2019

See the video below to get a sense of the show, including a brief look at some new technology from Bell and Howell. It’s a great and innovative shopper’s experience onto itself. Also, check out the very cool wearable POS demo below. On the third floor, the shopper’s experience truly flourishes. Booth Dropins.

Demo 67

Demo eCommerce Games Magazine 67

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

In addition, to reduce line wait times, several shops are implementing innovative technologies such as video analytics and facial recognition technology. According to research, more than 1/3 of the customers continue to connect with a brand via a mobile device after entering a store. Staff scheduling and deployment.

Payment Services 52

Payment Services Retail POS Mobile 52

iQmetrix

FEBRUARY 2, 2018

The service & repair industry has been around for years, but recently it has been becoming a large buzz word in wireless. But it’s more than just cell phone repair; it’s the ever-changing landscape of what needs to be repaired. These products range from cell phones and drones to even home security systems.

Retail 30

Retail POS Customer Experience Operations 30