Smile.io
JANUARY 27, 2022
DICK’S Sporting Goods and Nike recently announced they would be taking their long-standing business relationship to the next level by partnering on customer loyalty. Customers of DICK’S and Nike can now link their DICK’S’ ScoreCard and Nike Membership loyalty program accounts to unlock exclusive products, events, and offers.
365 Retail
AUGUST 11, 2023
With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest research from insights-led customer engagement platform, MoEngage , suggests.
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lateshipment
NOVEMBER 26, 2023
Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.
Smile.io
JANUARY 30, 2024
Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers. Some of the best loyalty programs are just as recognizable as the brand.
Optimizely
JULY 31, 2018
Now in its sixth year of production, “Smart Passive Income” has been downloaded more than 33 million times—and with good reason. This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. Smart Passive Income.
Ecommerce Platforms
FEBRUARY 25, 2019
However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow. Recharge Payments also connects with Stripe that automatically updates expiring credit cards for customers. Customer retention. Sounds good? What is Recharge Payments?
Kissmetrics
DECEMBER 8, 2020
This is measured through metrics like customer loyalty and repeat business. This is a score based on how many customers like your brand and how many see room for improvement. The Net Promoter Score is one of the best ways to improve customer retention over the long-term. Finally, there’s brand engagement.
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