BigCommerce

FEBRUARY 23, 2018

For instance, if you spent $5 to earn a customer and you know that over the course of that customer’s lifetime with your brand, they will likely spend about $100, that’s a great lifetime value to churn (or cost to acquire a customer) ratio ( LTV to CAC ). We’ll cover: What an ecommerce customer loyalty program is.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the first quarter, the average selling price (ASP) increased by 11% in the U.S. Shoppers will Buy Even Earlier to Avoid Price Hikes. Loyalty Shifts to Value.

Shipping Costs 262

Shipping Costs Gifts Fulfillment Consumer 262

lateshipment

SEPTEMBER 2, 2021

For the manufacturer, it eliminates the barriers in reaching their end consumers, allowing greater control over branding, reputation, sales, and customer service. However, leveraging this tech is still an expensive affair. Trend #3: A Shift Towards Branded Shipping Experiences. There are lots of moving parts to manage.

Shipping Costs 246

Shipping Costs eCommerce Supplies Fulfillment 246

Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. Shopify apps can help with everything from SEO to email marketing, and customer service.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

lateshipment

NOVEMBER 20, 2020

However, offering quality post-purchase experiences can be a challenge because this phase is often outsourced to a third-party shipping carrier, who may not share your sense of urgency or commitment to great customer service. Increase customer loyalty. But that’s just the bare minimum. Drive delight.

Shipping Costs 234

Shipping Costs Shipping Information Customer 234

Smile.io

DECEMBER 4, 2023

The holiday season is a unique opportunity for small brands to shine, as customer sentiment is malleable, and word-of-mouth referrals are naturally inclined with gift-giving. How to Build Customer Loyalty with Your Order Packaging Your order packaging gives you a unique opportunity to build a relationship with your customers.

Shipping Costs 82

Shipping Costs Gifts eCommerce Shipping 82

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. Just before you start though, you might want to take a look at our Shopify reviews and Shopify Pricing guide. Oberlo Pricing: Starting at $4.90 What are the Best Shopify Apps in 2023?

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

lateshipment

DECEMBER 17, 2021

With an unprecedented surge in online orders during the holiday shopping season, along with freight constraints, warehouse capacity issues, and insufficient workers, there is expected to be an immense strain on shipping carriers to ensure timely delivery of holiday orders. The Impact of the Supply Chain Disruption on Customer Loyalty.

Shipping Costs 130

Shipping Costs eCommerce Shipping Customer Loyalty 130

Ecommerce Platforms

AUGUST 29, 2022

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. Rewards apps allow you to implement different kinds of rewards based on customer behavior. These points can be traded in for anything you choose, from discounts, to free gifts and shipping.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Ecommerce Platforms

NOVEMBER 11, 2019

A solid customer relationship management (CRM) gameplan is just part of what this objective requires. And surprisingly enough, the acquisition cost for new customers lies between 5 to 25 times more than the price you'll incur to retain your old clients. The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Retail TouchPoints

SEPTEMBER 21, 2023

For Brands: The Uncharted Gold Mine of Post-Purchase If you’re a brand, consider this: a study once highlighted that while 80% of businesses believe they provide superb customer service, only 8% of customers agree. tickets, offer dynamic discounts to hesitant customers and even nudge satisfied buyers toward referrals.

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

lateshipment

DECEMBER 17, 2023

Businesses assume the post-purchase phase of a customer journey to end with shipping and delivery Businesses assume returns are a cost-center that discourages customers from shopping with you again Businesses often operate with limited resources, making it challenging to dedicate the time and effort required for effective returns strategies.

eCommerce 130

eCommerce Shipping Costs Shipping Management 130

lateshipment

NOVEMBER 26, 2023

It covers impulse buyers — who make unplanned purchases motivated by emotional triggers such as peer pressure or “FOMO” from the holiday trends, gift givers — who are purchasing products for others, early bird or last-minute shoppers, and shoppers of different demographics (age, gender, spend threshold, etc).

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

SellBrite

JUNE 7, 2017

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Here is an example of nice branded shipping confirmation : 3.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one.

Customer Loyalty 71

Customer Loyalty Customer Shipping Costs Outdoor 71

Kissmetrics

MARCH 22, 2018

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. The gifts can match the purchases, too. Image Source.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

lateshipment

AUGUST 17, 2023

E-commerce returns from a business’ PoV aren’t just collecting the shipped-out product back and taking further steps to rectify the issue. Unmanaged returns are a cost center for e-commerce businesses Customers opt for refunds due to the complicated exchange process, leading to losing a sale.

Management 130

Management eCommerce Payment Services Merchant Services 130

Ecommerce Platforms

JULY 9, 2022

The majority of the Shopify pricing plans come with the simplest version of Shopify POS included (Shopify POS Lite). While you might need to pay for extra hardware and some bonus premium apps, depending on your company needs, you can keep costs low with this version. Customer loyalty programs with distinct customer profiles.

POS 180

POS Shopify Payment Services Shipping Costs 180

AcquireConvert

FEBRUARY 14, 2021

For the lucky recipients, gift cards feel a little more special than simply receiving a coupon or code. And for you, they can introduce new customers to your store, helping you enhance your brand AND make money. Did you know that gift card purchasers tend to spend over the face value of the gift card? Price: From $19.99/month

Gifts 36

Gifts Shopify Shipping Costs Merchant Services 36

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Phase 5: Advocacy & Brand Loyalty.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Ecommerce Platforms

JULY 21, 2021

Fast forward to today, and Shift4Shop is a viable Shopify competitor, offering similar features, pricing, and add-on services. There's a choice of pricing plans that suit different budgets. You’ll likely still rely on third-party apps to extend the functionality of your store, which can drive up the cost considerably.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

DECEMBER 12, 2022

Compatible with most Shopify themes, the solution allows business owners to rapidly enable subscriptions programs in a matter of seconds, and improve customer lifetime value. You can even create a customer portal where customers can manage their subscriptions, and get updates on their purchases via SMS. Go to the top.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

lateshipment

AUGUST 13, 2021

The holiday season is right around the corner, and apart from candied days, happy moments, lots of festive food, and there’s a high demand for gifts. Dropshipping is a method to fulfill orders by listing products online and passing them to a third-party supplier responsible for shipping them to the customers.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

BigCommerce

FEBRUARY 1, 2018

Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? There are a few basic things you need to keep in mind while choosing an ecommerce platform for your business such as necessary functionality, cost and what types of third party integrations are needed.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Smile.io

JUNE 1, 2022

You can impress and touch your customer by putting extra effort into delivery and presentation. Start by thinking about delivery costs. We understand that it may not be financially viable for you to waive or reduce delivery costs. But if you can, it will make a great impression on your customers. People love free stuff!

Customer Experience 89

Customer Experience Improvements Customer Customer Retention 89

lateshipment

SEPTEMBER 16, 2022

For shoppers, the festive season comprises the much-needed break they deserve from their daily lives to spend quality time meeting friends, family, and colleagues; traveling; buying gifts for their loved ones; etc. Let’s take a look at the former for now. Expand your sales channels to boom festive season sales.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

Smile.io

MAY 15, 2024

Scaling a commerce business is increasing revenue without a significant increase in operating costs. There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Kissmetrics

MARCH 12, 2018

More important is what improvements you can make to begin capturing more conversions as holiday shopping traffic begins to increase. Brands have used tried and true tactics like free shipping, free returns, lightning deals and flash sales to get more customers to convert. Faster shipping is beating out free shipping.

eCommerce 185

eCommerce Shipping Costs Payment Services Conversion Optimization 185

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand. And it’s earned through the experiences a customer has with your business over time. What makes it more valuable than short-term revenue is that a loyal customer will be your brand advocate, bring in customers, and always choose you over a competitor. 

Customer Loyalty 96

Customer Loyalty Shipping Costs Customer eCommerce 96

Korona

NOVEMBER 30, 2022

The competition to attract customers during the holidays will be stronger than ever, and this is your chance to get creative with your holiday marketing ideas. A well-thought-out holiday marketing strategy can help to boost sales significantly and build customer loyalty by strengthening relationships with them.

Shipping Costs 52

Shipping Costs Marketing PPC Gifts 52

Ecommerce Platforms

JULY 29, 2020

Lightspeed loyalty for customer loyalty. Streamlined returns and shipping. Shipping tracking codes. Slightly more expensive than some eCommerce solutions. Lightspeed Features: Inventory Management and Shipping. Integrated Ecommerce Shipping. Lightspeed Features for Customer Experience.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

JANUARY 12, 2023

Small companies and growing brands have a lot of expenses they need to consider when getting their new venture up and running. However, thanks to innovations in the tech world, a powerful POS system doesn’t have to be one of the biggest costs on your list. If you’re looking for the best free POS systems, you’re in the right place.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

JANUARY 12, 2023

Small companies and growing brands have a lot of expenses they need to consider when getting their new venture up and running. However, thanks to innovations in the tech world, a powerful POS system doesn’t have to be one of the biggest costs on your list. If you’re looking for the best free POS systems, you’re in the right place.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

AUGUST 25, 2021

That's why we put together a guide that outlines every piece of available Shopify POS hardware, along with information on how much it costs, where to buy it from, and how to set it up. Flexible payments for customers who want to split their bill, use gift cards, utilize custom payment types, or submit partial payments.

POS 223

POS Shopify Payment Services Merchant Services 223

lateshipment

MAY 5, 2021

In comparison, upselling pretty much involves suggesting a better, more expensive option of the same product. When done right, these strategies help increase your sales and reinforce your relationship with your customers. This is to show that your company cares about its customers. Create a Loyalty Program.

eCommerce 130

eCommerce Social Media Shipping Costs Reference 130