Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.   Smile.io

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Ecommerce Platforms

JULY 21, 2021

Features like loyalty reward programs, B2B and wholesale customization, email marketing, affiliate programs, and gift registries are included from the get-go. There's limited customization for template designs. Both let you sell via Facebook and enable you to create gift cards and discounts to create special offers.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Omnisend

MARCH 29, 2021

Create a nicely designed insert that has, for example, a free gift or other goodie claimable by entering an email address on your landing page. Provide outstanding customer service by promptly answering questions, whether they come via phone, email or live chat. Gauge your customers’ opinions by sending surveys.

Merchant Services 138

Merchant Services Social Media Live Chat Channel 138

SellBrite

FEBRUARY 9, 2018

If you want to excel in serving your customers and using customer service as a tool to fuel growth, you need to do two things: First, you need to understand where your customers are already trying to reach you online. Sending you a message through your live chat platform? Are they emailing you? Tweeting you?

Channel 93

Channel eCommerce Customer Live Chat 93

SellBrite

MAY 10, 2019

To transform one-time customers into loyal brand advocates , remind shoppers at every turn what makes you different, unique, and worth supporting. Another investment worth making to boost repeat purchases and customer loyalty relates to your product packaging. Loyalty Lion. Create an Unmatched Unboxing Experience.

Social Media 135

Social Media Live Chat Shipping Costs Shopify 135

lateshipment

NOVEMBER 26, 2023

It covers impulse buyers — who make unplanned purchases motivated by emotional triggers such as peer pressure or “FOMO” from the holiday trends, gift givers — who are purchasing products for others, early bird or last-minute shoppers, and shoppers of different demographics (age, gender, spend threshold, etc).

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Ecommerce Platforms

MARCH 7, 2022

On top of that, you can issue custom discounts and vouchers to boost consumer loyalty, attract new customers, and increase customer spending. As well as that, you can run customer loyalty programs rewarding shoppers with points for every purchase they make. am to 5.30 pm Monday to Friday.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104

SellBrite

JANUARY 26, 2018

To continue building a sustainable and profitable ecommerce business in 2018, you need to spend time thinking about what you’re going to do differently this year, what you’re going to scale back, and what you’re going to double down on in order to attract, convert, and keep new customers over the next 12 months. Delight customers.

eCommerce 148

eCommerce Blog Customer Loyalty Travel 148

Smile.io

NOVEMBER 4, 2021

This search for reliability is best rewarded through providing a medium for your customers to connect with one another. Sephora’s Beauty Insider Community gives customers access to several different groups based on their beauty interests, live chats, and exclusive community meetups.

Beauty and Health 66

Beauty and Health Events Jewelry Customer Experience 66

Kissmetrics

APRIL 10, 2018

47% of customers surveys say that they didn’t have a positive live chat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional live chat experience. A survey conducted by Kayoko found that while consumers love real-time support, they hate the typical live chat experience.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

GetElastic

SEPTEMBER 30, 2022

Maybe your customer would be interested in gifting a subscription for the person who has everything on their list. While subscriptions are often associated most with Customer Lifetime Value (LTV), in this tactic they are used in a discounted function to boost AOV. Black Friday Gift Ideas/Guide. Customers want ideas!

Shipping Costs 78

Shipping Costs Beauty and Health Live Chat Gifts 78

MakeWebBetter

SEPTEMBER 5, 2019

Before anybody could start with their black friday deals, online-shopping retailer-Amazon releases daily deals at every hour. Not only that, to celebrate the biggest day of the year for retailers, Amazon pushes exclusive offers and deep discounts through ‘Countdown to Black Friday’.

Small Business Retail 125

Small Business Retail Retail Food and Beverages Live Chat 125

Ecommerce Platforms

APRIL 13, 2020

Instant purchase options for your customers. Customer loyalty tools. Gift card and discounting tools. 24/7 support by email, live chat, and phone. It unlocks features like professional reports and being able to create and accept gift cards. Site search. Advanced marketing tools. Visual merchandising.

Magento 104

Magento Shipping Costs Volusion Merchant Services 104

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. For day to day issues, there’s also live chat and an FAQ section.

POS 118

POS Payment Services Payments Point of Sale 118

Ecommerce Platforms

JUNE 16, 2023

per month Whether you're offering a free gift, free shipping or any other type of promotion, you should consider utilizing this free promotional bar that pops up when someone is browsing your site. The app allows you to include gifts with a simple, seamless workflow from your Shopify Admin. Free Shipping & Hello Bar Pricing: $8.95

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

SellBrite

MARCH 30, 2018

With Zendesk Chat, you can build a customized chat badge to install on your site, set up proactive chats that engage with visitors based on certain triggers, respond to questions left by interested customers, and also get access to powerful metrics and reports.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Ecommerce Platforms

AUGUST 5, 2020

Besides, setting up a loyalty program in an ecommerce store has been shown to increase the average order quantity by 319%. Sadly though, the default Shopify platform doesn’t exactly prioritize customer loyalty features. It turns out Growave is much more than just a loyalty program tool. But, it doesn’t end there.

Shopify 174

Shopify Customer Loyalty Social Media Customer 174

MakeWebBetter

AUGUST 8, 2019

When talking about e-commerce marketing ideas. It becomes mandatory to pitch sales according to the holiday calendar. So here I present the most needed holiday sale calendar of 2019. But firstly, I would like to share some sales stats which might help and excel your business this e-commerce holidays. Ecommerce holiday sales mostly counts upon […].

eCommerce 60

eCommerce eCommerce Marketing Presentation Marketing 60

Ecommerce Platforms

JULY 29, 2020

Lightspeed loyalty for customer loyalty. Although you need the Advanced plan for international selling, once you get to that point it's easy to connect with customers who don't speak your language or use your currency. All of this is translated for the perfect customer experience. Discount codes and vouchers.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

NOVEMBER 9, 2018

Use Live Chat to help potential customers make faster decisions. Full Review » Visit Website » Free Trial Social Integration Custom Designs Gift Certificates App Store. Example: Suck UK Suck UK sells “The greatest gifts on earth!” Craft a strong USP (Unique Selling Proposition).

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Kibo

FEBRUARY 19, 2021

Specific metrics include: Time on site Watch time for videos Visit frequency Duration of live chat sessions. A constantly-updated selection of rewards, exclusive early access to products, members-only events, birthday gifts, and more incentivize repeat business. Types of Customer Engagement. Clicks and Traffic.

Customer 118

Customer Social Media Live Chat Merchant Services 118

Ecommerce Platforms

FEBRUARY 7, 2019

Customer service. Gift registries. A prime example of this would be the built-in customer loyalty tools. So, if you're only working with Magento Open Source you'll have to find an add-on or developer to build your own loyalty program. Catalog management. Catalog browsing. Product browsing. Order management.

Magento 32

Magento Shipping Costs eCommerce Payment Services 32

eCommerceFuel

JULY 1, 2020

Confirmed Event Update – You can remind a customer of a scheduled event that they opted in to attend. Post Purchase Update – You can give a customer an update on their order. Account Update – You can give a customer an update on their account status. Implement A Facebook Messenger Loyalty Program.

eCommerce 58

eCommerce Marketing Live Chat Shipping Costs 58

Ecommerce Platforms

FEBRUARY 23, 2023

You can launch a customer loyalty program that rewards shoppers with redeemable points and discounts when they spend in-store or online. Customers can register their participation at checkout, and you can track how much revenue your loyalty program has generated (there is an additional cost for this service, starting at $45 a month).

BigCommerce 104

BigCommerce Shopify Payment Services Shipping Costs 104

Ecommerce Platforms

JANUARY 18, 2021

Multi-store: You're provided with a centralized place for monitoring purchases and customer data, creating gift cards, and tracking your inventory. Integrated payments: These include mobile payments, refunds, compliance, and flexible payments, whether customers are in-store or online. . There are also webinars available. .

lightspeed 145

lightspeed POS Shopify Payment Services 145

Ecommerce Platforms

FEBRUARY 20, 2020

Your customers can make partial payments or possibly submit split tenders. It’s also possible to apply store credit, gift cards, discounts, and tips. Then as soon as the payment is received, you can proceed to send your customers personalized text receipts, printed receipts, and e-receipts. That’s not all though.

POS 118

POS Payment Services Merchant Services lightspeed 118

Omnisend

APRIL 28, 2021

Attract prior customers : Customers may not return without making use of marketing retention strategies, which can mean the difference between a customer coming back for more of your products and never seeing that customer again. With emails alone, merchants can send reactivation messages and see a 43% engagement rate.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Ecommerce Platforms

FEBRUARY 20, 2020

Your customers can make partial payments or possibly submit split tenders. It’s also possible to apply store credit, gift cards, discounts, and tips. Then as soon as the payment is received, you can proceed to send your customers personalized text receipts, printed receipts, and e-receipts. That’s not all though.

POS 104

POS Payment Services Merchant Services lightspeed 104

Creating a Website Today

FEBRUARY 24, 2018

Reward repeat purchases, customer loyalty, and referrals. This app also helps you gain customer insights. Automated series capture customers at every point of the purchase. Gift Card API. Customized and fully branded checkout. Select Enable Live Chat. Let shoppers print their own labels.

Shopify 36

Shopify Merchant Services Magento Multi-channel 36

Smile.io

FEBRUARY 24, 2023

That’s what customer retention is all about–the ability to keep customers coming back to you time and time again. However, customer retention doesn’t happen overnight—it’s part of a three-stage cycle that we like to call the customer loyalty loop. Who doesn’t love that?

Customer Retention 73

Customer Retention Customer Social Media Merchant Services 73

Ecommerce Platforms

FEBRUARY 17, 2020

365/24/7 customer support. Open API for customizations. Menu and layout customization. Gift cards and loyalty programs. Lavu Gift: The gift card program that you can use with or without credit-card integration. Live chat (available anywhere on the site). Preauthorized bar tabs.

POS 104

POS Payment Services Payments PayPal 104

Ecommerce Platforms

SEPTEMBER 28, 2021

You can also customize your checkout with customer surveys and enable customers to add a gift message if the recipient is someone else. Gift cards and discount codes. Lastly, you can also sell gift cards and subscriptions. Encourage customer loyalty with coupons, points, rewards, and gift cards.

Payment Services 104

Payment Services Shipping Costs WooCommerce SEO 104

Ecommerce Platforms

APRIL 23, 2020

Creating a sense of community is key to establishing customer loyalty – so don't underestimate how powerful this can be! While these gifts don’t set the world on fire, it’s a nice touch. There's no live chat support. Automate Your Marketing. All heroes get a handwritten note from the CEO. Thinkific's Pros ??.

Payment Services 152

Payment Services Webinar Subscription eCommerce 152

Ecommerce Platforms

JULY 8, 2019

Customer Relationship Management: A solid POS system should help you manage your customer data accordingly, as well as boost sales through promotions. A few of the basic features you should look out for include customer profiles, gift cards, email marketing, discounts, etc. Gift receipts. Customizable receipts.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

BigCommerce

JULY 25, 2017

Using daily contests, live chats and videos from trade shows and featuring customers on their website –– Pink Lily isn’t just your average fashion brand. It is powered by it’s customers –– who get a huge say in what items they want in the shop and how those items are merchandised (i.e. often on the customer themselves).

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Creating a Website Today

APRIL 28, 2018

This “personality” element promotes customer loyalty and brand appeal. Bigcommerce offers other marketing features, such as: Gift Certificates. Customized Promotional Banners. Live Chat Software Integration. You wish to get them the best deal, not just make a sale. Google Analytics Integration.

BigCommerce 48

BigCommerce Shipping Costs Shopping Carts Shipping 48

Ecommerce Platforms

JULY 5, 2019

Gift shops. CRM and Customer Loyalty. If you want to maintain returning customers in a non-manual manner, then this is the right way to go. In fact, it's in the best practice to have in place, a high- standard customer relationship management. Sports and Outdoor stores. Salons, Barbershops, and Spas. How it works.

POS 91

POS Payment Services Merchant Services Payments 91