article thumbnail

To Email or Not to Email: The Pros and Cons of Retail Marketing Approaches

Retail TouchPoints

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. In fact, 71% of shoppers told McKinsey that they expect personalization from their favorite retailers , and 76% of shoppers are frustrated when retailers don’t offer personalization.

article thumbnail

Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

13 Retail Marketing Tips For Small Businesses In 2023

RetailMinded

The retail landscape has changed drastically over the past few years as businesses continue to ride the wake of a subsiding pandemic. So, what is your small business doing to keep up with the changing demands and latest trends? There are so many different ways you can partner with your fellow small business owners.

article thumbnail

How Can Liquor Stores Build Customer Loyalty?

Korona

Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Building customer loyalty requires a strong relationship based on trust. Table of contents. Wine tastings.

article thumbnail

How Can Liquor Stores Build Customer Loyalty?

Korona

Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Building customer loyalty requires a strong relationship based on trust. Table of contents. Wine tastings.

article thumbnail

Rewards Case Study: PetSmart Treats Rewards (+How to Recreate ther Program)

Smile.io

  PetSmart shows its commitment to fostering true brand loyalty once again by retroactively applying customers’ spending to their VIP status.  That is, ensuring customers can leverage the loyalty program online and in-store. with the other ecommerce tools you use to sync customer loyalty data.

article thumbnail

Top 10 Customer Loyalty Programs of 2020

Smile.io

It’s that time of year again – time to take a look at the brands that made being a customer in 2020 not just a tolerable experience, but a rewarding one. What are the top customer loyalty programs of the year? The more points their customers have earned, the bigger and better the rewards they can get. What will 2021 hold?