RTP blog

SEPTEMBER 17, 2018

According to a study by Bond Brand Loyalty, the average customer belongs to more than 14 loyalty programs; however, they are only active in about half of them. The lack of activity indicates that brands struggle to remain relevant with the customers that have opted into their loyalty program.

Customer Loyalty 150

Customer Loyalty Customer Customer Data Marketing 150

Retail TouchPoints

JANUARY 3, 2024

Retailers must recognize that an efficient returns process is not just a cost-saving measure but also a growth strategy. By shortening the returns cycle, retail leaders can keep their inventory fresh and appealing, encouraging repeat business and customer loyalty.

Retail 273

Retail Shipping Costs Improvements Customer Experience 273

Forrester eCommerce

MARCH 14, 2023

As brands contend with rising media costs, changing consumer behavior, and, for some, lackluster sales results, they continue to invest in consumer loyalty programs and technology solutions to help them engage and retain consumers. But economic uncertainty adds […]

Technology 195

Technology B2C Consumer Marketing 195

Wiser

OCTOBER 3, 2023

Effectively monitoring and executing promotional strategies is critical to your bottom line. Understanding how your promotions perform in real time can provide a wealth of insights, allowing you to optimize your strategies and gain a competitive edge.

Improvements 144

Improvements Technology Marketing Customer Loyalty 144

Retail TouchPoints

AUGUST 15, 2022

Organizations that can successfully assess identity trust in online interactions will improve the customer experience, enhance their brand reputation, build customer loyalty and extend customer lifetime value. More good customers, an enhanced customer experience and improved ROI and productivity.

Merchant Services 250

Merchant Services Payment Services Payments Financial Services 250

Wiser

JULY 11, 2022

Any retail business without a solid strategy is bound to fail. It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. What Is Retail Strategy?

Social Media 146

Social Media Retail Customer Loyalty Consumer 146

Retail TouchPoints

APRIL 25, 2024

However, there is a growing need for technological advancement in this market, particularly in terms of improved targeting and data strategy. We are increasingly hearing from retailers in Europe about the need to leverage their first-party data to implement more sophisticated data targeting strategies.

Retail 210

Retail Customer Loyalty Technology Marketing 210

Kissmetrics

SEPTEMBER 30, 2020

Due to the competitive digital landscape , business owners need to chalk out entire outlines, strategies, and implementation within weeks – or even days. Having a carefully drafted digital strategy. Plus, a result-driven approach serves as the basis of digital strategy, which can be very beneficial for your company.

Social Media 265

Social Media SEO Technology Marketing 265

Omnisend

JUNE 14, 2021

Because of the way that NFTs work, they have numerous use cases for ecommerce stores, including anti-fraud, loss prevention, quality assurance, and even customer loyalty and rewards. How NFTs can impact customer reward and loyalty strategies. The move to “phygital”.

Customer Loyalty 164

Customer Loyalty Customer eCommerce Arts 164

RetailMinded

DECEMBER 6, 2022

But it seems to be picking up speed recently, with many retailers now experimenting with new technologies like chatbots and AR. Here’s everything you need to know about how digital transformation is enhancing customer loyalty in the retail space: What is digital transformation? Internet of Things (IoT).

Customer Loyalty 59

Customer Loyalty Customer Retail Social Media 59

365 Retail

JUNE 6, 2022

For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers will recommend a brand to friends and family, while almost half would continue to purchase even after a poor experience. . Moving to the metaverse.

Customer Loyalty 80

Customer Loyalty Customer Games Multichannel 80

Wiser

AUGUST 28, 2023

Moreover, an effective assortment strategy allows retailers to stand out in the fiercely competitive retail landscape, providing a unique and memorable shopping experience. The trick lies in offering the right mix of products that not only intrigue and attract customers, but also stimulate their purchase decisions.

Retail 146

Retail Fashion Information Customer Data 146

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 241

B2B eCommerce BigCommerce Omnichannel 241

Wiser

MARCH 7, 2024

The acceleration in the adoption of digital tools and strategies has become a lifeline for many, enabling them not only to survive but to thrive amidst unprecedented conditions. A recent panel hosted by Wiser Solutions shed light on these critical developments, bringing together top retail leaders across the industry.

Retail 78

Retail Technology Customer Experience Operations 78

UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. Cart Preserver Technology 4. What is Omnichannel Retailing?

Omnichannel 102

Omnichannel Multichannel Payment Services Retail 102

Korona

OCTOBER 12, 2022

Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Building customer loyalty with in-store promotions. Mobile marketing strategies to grow consumer loyalty. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Building customer loyalty with in-store promotions. Mobile marketing strategies to grow consumer loyalty. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . Stellar customer support = enhanced overall shopping experience. eCommerce is growing (higher, further, faster).

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 264

Payment Services Retail POS Operations 264

Retail TouchPoints

MAY 29, 2023

But with 73% of consumers saying that “a good experience is key in influencing their brand loyalties,” according to PwC , there has never been a better time for brands to relook at their processes, upgrade their antiquated technology and find a new solution that delivers a fair experience to sustain customer loyalty.

Customer Loyalty 272

Customer Loyalty Payment Services Customer Experience Social Media 272

Retail TouchPoints

SEPTEMBER 7, 2023

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. But leadership teams still need to keep an eye on strategies for long-term, profitable growth. How can we optimize product development and merchandising to better cater to customer needs?

Supplies 240

Supplies Arts Customer Loyalty Fulfillment 240

Omnisend

JUNE 28, 2021

In fact, clothing brand Black Halo used automated emails that incorporated personalization as part of their marketing strategy. Black Halo’s ecommerce personalization strategy used automation to get $48 for each abandoned cart message, and $7.46 How will you use technology and insights to create this personalization?

Customer Loyalty 151

Customer Loyalty eCommerce Customer Recommendation 151

Algopix

JANUARY 22, 2024

With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers. You need smart strategies to convert one-time buyers into lifelong brand advocates. The lifetime value of a retained customer far outweighs the costs of customer acquisition.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Retail TouchPoints

JUNE 8, 2023

Nearly half ( 49% ) of global CEOs in a 2022 PwC survey said that technology disruptors like AI, the metaverse and blockchain will impact profitability over the next 10 years. It’s designed to dig into the new channels and technologies driving the future of connected commerce.

Technology 262

Technology Customer Loyalty Omnichannel Consumer 262

365 Retail

JULY 5, 2022

Customers are becoming more vigilant about spending money. How can brands capture customer loyalty at this turbulent time? Achille Traore, CEO, White Label Loyalty. Empathy should be the starting point for any marketing campaigns and sales strategies you deliver during this time. Offer more value. No Checkout.

Customer Loyalty 70

Customer Loyalty Customer Retail Banking 70

ESW

DECEMBER 4, 2023

Product drops are effective sales and marketing strategies for driving engagement and revenue. In an era when consumer behaviour is more volatile than ever before, product drops can serve as an important way to create awareness, a sense of urgency and brand loyalty — but only when they are executed properly.

Social Media 78

Social Media Events Fashion Customer Loyalty 78

Kissmetrics

AUGUST 5, 2021

Below, you’ll find some of my top Snapchat ad strategies, tips, and resources to help you run successful campaigns. 10 Snapchat Ad Strategies and Resources. Here are some of the best Snapchat ad strategies and resources to help you mimic their success and grow your business. How to Use Polls in Your Snapchat Ads Strategy.

Social Media 348

Social Media eCommerce Download White Paper 348

Wiser

DECEMBER 18, 2023

By comparing your DSOS with competitors’, you can gain insights into your relative performance and devise strategies to increase your share. Optimize Marketing Efforts: DSOS can help you measure the effectiveness of your marketing and promotional campaigns, helping you to finetune your strategies for a better return on investment.

Online Retail 139

Online Retail Information Improvements Management 139

Fabric

SEPTEMBER 5, 2023

Yet today, curbside pickup has quickly become one of the more popular fulfillment strategies offered by omnichannel e-commerce retailers and it has transformed the way customers interact with businesses, providing a more seamless and convenient shopping experience. Technology plays a huge role in addressing these challenges.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

iVend

SEPTEMBER 1, 2022

iVend Success Stories iVend’s retail technology enables retailers to build resilience. How can retail technology help retail stores to prepare for recession? Selling what customers want to buy – understanding trends and changes in what consumers want to buy, reviewing product mixes and having the flexibility to adapt.

Technology 94

Technology Retail Payment Services POS 94

lateshipment

FEBRUARY 3, 2023

Thus, e-commerce brands must start prioritizing customer retention over acquisition, as it is the best move to make. Increased customer lifetime value: Shopify found that customers who make repeat purchases have a higher lifetime value compared to one-time customers. Post-purchase CX Strategies to Build a Customer Base 1.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

365 Retail

APRIL 2, 2024

Effective marketing of these brands is crucial for boosting sales and building customer loyalty. Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty. This innovative method of promotion goes beyond traditional marketing tactics.

Point of Sale 40

Point of Sale Customer Loyalty Technology Arts 40

Kissmetrics

OCTOBER 6, 2021

Plus, you don’t have to charge markup fees to cover those additional costs, so you can keep the prices low for your customers. Stores you could be selling wholesale to have the advantages of customer loyalty, brand recognition, a diverse inventory, and convenient locations. 7 Strategies for D2C Brands. Here’s an example.

Subscription 252

Subscription eCommerce Marketing Reference eCommerce 252

Kissmetrics

OCTOBER 29, 2020

According to Smart Insights , 45 percent of companies don’t have a clearly defined digital marketing strategy; 17 percent of companies have a digital marketing strategy in place, but it’s separate from their marketing plan. They don’t have the strategy, tactics, or tools they need to market their business well.

Marketing 363

Marketing Document Channel Social Media 363

Retail TouchPoints

APRIL 7, 2022

Mattress Firm has hired retail and technology veteran Mickey Mericle as its new Chief Marketing and Experience Officer. She will oversee the retailer’s marketing, advertising and customer experience initiatives as well as lead the development and execution of Mattress Firm’s brand strategy and develop a forward-thinking media strategy.

Marketing 298

Marketing Customer Loyalty Customer Experience Supplies 298

Retail TouchPoints

SEPTEMBER 13, 2023

There’s no doubt that preventing and streamlining chargebacks significantly benefits retailers, but companies should also consider a comprehensive strategy around collaboration and technology to reduce the risk of chargebacks, improve operations and ultimately reap dividends in the form of increased profitability and customer loyalty.

Shipping Costs 256

Shipping Costs Payment Services Banking Retail 256

365 Retail

OCTOBER 25, 2022

With 90% of consumers saying free shipping is their top incentive to shop online more, offering free shipping to customers is a simple yet highly effective strategy. Now the third biggest UK retail event in the calendar, Halloween presents a huge opportunity for brands to grow customer loyalty and boost sales.

Customer Loyalty 52

Customer Loyalty Shipping Costs Customer Shipping 52