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How the Customer Experience is Powering the Fastest Growing Brands

Kissmetrics

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Download the original guide here.

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1-800-FLOWERS.com Rolls Out Loyalty Program Enhancements, BNPL Just in Time for V-Day

Retail TouchPoints

Pricing for the Celebrations Passport program will remain $29.99 a year and continue to include free standard shipping and no service charges. In addition to the ability to earn points, loyalty members will also gain access to the new Celebrations Passport app featuring a more streamlined experience.

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Building Custom Experiences: How We Improved 4 Iconic Brands’ Stores

Blue Acorn

When it comes to working with the likes of Everlast and Candelabra, that also means you’re up against an extremely dedicated customer and fan base and simplicity just won’t cut it. Since its inception in 1969, the company has shipped more than 50 million caterpillars across the United States. Insect Lore.

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The Ticking Time Bomb Of E-commerce Returns

Steve Dennis

When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise.

eCommerce 116
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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. What Is IRCE?

Workshop 419
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The Ticking Time Bomb Of E-commerce Returns

Steve Dennis

When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise.

eCommerce 104
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How Mobility Can Connect Retailers From The Sales Floor To The Warehouse

RTP blog

They rely heavily on end-to-end mobility to lower costs while increasing efficiency on all fronts, including inventory, data management and even sales and customer service Employing mobile solutions has become an industry standard, but many retailers stumble when it comes to ensuring issue-free software development and application.

Mobile 150