Retail TouchPoints

JANUARY 20, 2023

Building on its longstanding monthly kids’ workshops, the Build A Birthday parties will include DIY project kits for attendees to build wooden castles, race cars, custom wall shelves and other creations. Packages begin at $349 for 12 seats, with add-ons like food from Domino’s and Lowe’s party favors available.

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Workshop Gifts Books Events 248

Retail TouchPoints

AUGUST 23, 2023

From moving checklists to DIY guides, product recommendations, design inspiration and even virtual workshops, the online hub helps bring Home Depot’s expertise directly to customers via their digital devices.

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Workshop Consumer Improvements Recommendation 220

Retail TouchPoints

MARCH 27, 2024

With a secure learning foundation, the performance progress possible for employees directly translates to benefits for the business — increases in customer satisfaction ratings and sales as well as productivity and retention. This method is dangerous to the psyche of both the person learning and the customer.

Retail 213

Retail eCommerce Games Workshop 213

Retail TouchPoints

JANUARY 11, 2024

The Big Show also will host a half-day workshop on Tuesday, Jan. Limited to 120 executives, the workshop will feature speakers from Amazon , Macy’s, GoodwillFinds, Trove and the Ellen MacArthur Foundation, along with NRF VP for CSR and Sustainability Scot Case. 16 focused on creating a profitable and circular retail industry.

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Workshop Supplies POS Presentation 218

Retail TouchPoints

JUNE 18, 2020

With monetary and collaborative support from Walgreens and AT&T , Sesame Street Workshop has debuted five videos and related assets for its Caring for Each Other initiative, which provides resources featuring familiar Sesame Street characters to help families cope emotionally with the global pandemic and support frontline workers.

Workshop 214

Workshop Gifts Games Other 214

Retail TouchPoints

NOVEMBER 27, 2023

This year the program supports Sesame Workshop , EmbraceRace and Roots ConnectED. Baby and child gear retailer Munchkin , which already donates all the profits generated on Mondays to organizations supporting anti-racism and inclusive education via its Radiant Colors program, has extended its gifting time frame to include Giving Tuesday.

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Workshop Retail Gifts Operations 193

Retail TouchPoints

JULY 20, 2023

The rebrand was initiated last year with the debut of a new logo and the name change, but the store redesigns are what will truly bring the brand’s new identity to life for customers. By refreshing our stores, we hope to empower and inspire our customers while keeping home at the forefront of all we do. over the next year.

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Workshop Events Gifts Customer 193

FastSpring

JANUARY 26, 2024

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level.

Customer 144

Customer Payment Services Payments Other 144

Retail TouchPoints

DECEMBER 19, 2022

Tycoon users can earn “Bear Bucks” digital currency by building out their own tycoon and using the currency to unlock and bring to life collectible “furry friends” that can be customized in unique outfits and accessories.

Games 189

Games Workshop Digital Currency Accessories 189

Retail TouchPoints

SEPTEMBER 16, 2022

These benefits are being offered on top of existing rewards such as special product offers, exclusive access to events and workshops, and a complimentary coffee or tea at the IKEA restaurant. As part of its initiative to provide greater loyalty rewards, IKEA U.S. This latest push by IKEA U.S. in a statement. “At in a statement. “By

Home Furnishings 214

Home Furnishings Workshop Customer Loyalty Events 214

Blue Acorn

OCTOBER 5, 2017

When it comes to working with the likes of Everlast and Candelabra, that also means you’re up against an extremely dedicated customer and fan base and simplicity just won’t cut it. From there we built several custom functionalities to fulfill their unique needs. Insect Lore. So how did we build upon this concept?

Customer Experience 61

Customer Experience Improvements Customer Gifts 61

Retail TouchPoints

APRIL 22, 2022

When every trip a shopper makes to the store needs to be maximized, it’s vital for all those responsible for the customer experience to work together, both online and offline,” Esposito added. The sessions and workshops will be chock-full of information and insights, but they won’t be the only opportunity for learning.

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Workshop Omnichannel Arts Fulfillment 283

365 Retail

FEBRUARY 8, 2023

Making A First Impression Whether you need a retail outlet, a headquarters for your new business, or a workshop, the buildings your business uses give visitors and potential customers a first impression of your startup. If you have a customer or supplier looking for your workshop or outlet, how easy is it for them to find it?

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Workshop Customer Experience Social Media Clothing 93

Retail TouchPoints

APRIL 21, 2022

When your job is ultimately about pleasing the public with the products you offer, you’d better have a solid grasp of what’s important to customers today — and most of all how their expectations may change in the future. Activating In-Store Communities with Events, Experiences and Inclusion.

Retail 255

Retail Workshop Events Consumer 255

Bryan Eisenberg

MAY 25, 2017

We’ve created a short list: Customer Experience Planning : We conduct workshops/ projects where we plan and optimize digital and real world experiences to increase sales, retention, and satisfaction. This includes commerce redesigns, process changes, continuous optimization, etc.

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Workshop Customer Retention Customer Experience Omnichannel 144

Forrester eCommerce

MAY 2, 2019

When Forrester’s UX analysts put together our 2019 Digital CX Trends report, two things stood out to me as especially positive changes: First, modern design practices — like workshops, iterative prototyping, and user research — now direct digital CX efforts.

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Workshop Customer Experience Customer 337

Retail TouchPoints

JANUARY 25, 2022

The Celebrations Passport program currently has more than 1 million members, and 1-800-FLOWERS.com reports that it has been “instrumental in helping drive increased purchase frequency, retention and lifetime value of customers.”.

Payment Services 290

Payment Services Workshop Shipping Costs Subscription 290

Forrester eCommerce

OCTOBER 10, 2018

Lori can help you get there – check out her workshop at […]. As my colleague Lori Wizdo expertly explains: It is the job of marketing to guide the buyer through the buying journey. Becoming a journey marketer is essential in this digital age.

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Workshop B2B Marketing Customer Experience 367

GetElastic

FEBRUARY 18, 2022

Meet our customer success team! Each team member is a master of our two products, Elastic Path Commerce and Elastic Path Commerce Cloud, and work with our customers to guarantee they get expert guidance and support throughout onboarding, implementation and onward. I serve as a conduit between the customers and our internal team.

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Customer Workshop eCommerce Subscription 78

Retail TouchPoints

DECEMBER 4, 2023

Each CAMP Club will be themed to fit the location, featuring sensory, visual and experiential play within the following pillars: Creative Corner, which will provide guided arts and crafts workshops, slime-making lessons at CAMP’s Signature Schmutz Bar and other hands-on experiences; Learning Through Play , which will provide children with interactive (..)

Travel 220

Travel Workshop Arts Games 220

Optimizely

JUNE 21, 2018

Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. All your customers care about is having a fantastic buying experience. This customer experience, though, needs to be right for your brand.

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Workshop Travel Channel Customer Experience 312

Ecommerce Platforms

AUGUST 15, 2022

Workshops to expect The lineup of guest speakers Keynote speakers How to register for the 2022 Make it Big Conference. There are several speakers, workshops, and Q&A sessions throughout each day; most segments range from 30 minutes to 1 hour. Workshops and Topics at Make it Big 2022. When is it? How much does it cost?

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BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Retail TouchPoints

OCTOBER 24, 2023

What better place than a defunct mall to explore the future of retail and customer engagement? It’s a lot more difficult now to just take a product, put it on the shelf, let it sit there and hope the customer picks it up and purchases it — a lot more of a brand needs to be built out of the store in addition to in the store. [In

Food and Beverages 242

Food and Beverages Workshop Games Consumer 242

Retail TouchPoints

SEPTEMBER 30, 2022

More optimistic retailers will not pull back on spend and let their competitors steal their customers’ attention. Recessions bring a change in consumer behavior, but they don’t mean customers stop going to stores altogether. Capitalizing on In-Store Advertising.

Marketing 257

Marketing Retail Comparison Shopping Workshop 257

BigCommerce

MAY 4, 2018

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. What Is IRCE?

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Workshop Presentation Payment Services Merchant Services 419

Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. How to Attract, Convert and Retain Your Customers. Harnessing the Power of AI to Sell More.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Omnisend

DECEMBER 12, 2023

Reading Time: 11 minutes Do you believe that customer engagement relies on the appropriate use of technology? Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. The reality is that the human touch should not be underestimated.

Events 88

Events Seminar Marketing Workshop 88

365 Retail

FEBRUARY 23, 2023

During a workshop on Sunday 26 Feb at 14.20 local time at the Connected Retail Stage, Mark Thomson, Director of Retail, EMEA, Zebra Technologies will tell audiences why The Modern Store by Zebra can empower retailers to better engage associates, optimise inventory and elevate the customer experience.

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Technology Payment Services Workshop Demo 52

Retail TouchPoints

JUNE 21, 2022

The exhibition has been designed to bring fans of the brand closer to the 185-year-old jewelry house through “Late” evenings at the museum, events, talks and workshops with experts in jewelry, art, design, fashion and culture. Complimentary tickets are available onsite or through the Tiffany & Co.

Jewelry 215

Jewelry Workshop Arts Gifts 215

Algopix

DECEMBER 5, 2022

The conference focuses on topics like digital marketing, commerce innovation, and customer experience. The event also features workshops and educational sessions to help businesses stay ahead of the curve. The conference features keynote speakers, interactive workshops, and networking opportunities. Website: [link].

eCommerce 78

eCommerce Workshop Magento Events 78

Groove

DECEMBER 7, 2023

Whether you're a seasoned retail leader or fresh entrepreneur, Etail West 2024 provides a proven platform to connect with peers, network with potential partners and customers, and gain invaluable insights from a diverse range of speakers, sessions, and workshops.

Events 195

Events Social Media Workshop Download 195

GetElastic

OCTOBER 4, 2018

The session and workshop packed event left no room to question “should I” or “shouldn’t I” It was all about the “how” Needless to say, Andy Hoar put on quite a show. Key Takeaways: B2B buyers demand remarkable customer experience. B2B commerce isn’t a destination. It is a journey.

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B2B Workshop Electronics B2C 162

Retail TouchPoints

JULY 21, 2021

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. But in the word of CAMP, the primary goal is to have their customers put their devices down and play. Ticket fees are then credited toward any activity.

Arts 223

Arts Toys Leisure Workshop 223

GetElastic

JUNE 1, 2021

Your ability to create unique commerce experiences is crucial for keeping up with customer needs and outpacing the competition. But, creating “best-for-me" commerce solutions that power delightful customer experiences is easier said than done. This need is exactly why Elastic Path advocates for Composable Commerce.

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Workshop Reference Information Events 144

Retail TouchPoints

APRIL 29, 2022

The Digital Signage Federation (DSF), the only not-for-profit independent voice of the digital signage ecosystem, will host various retail-forward technology experiences inside its booth. CPG and DTC brands are exploring new ways to build customer engagement across all channels. Clicks 2 Bricks. Click here to get your ticket now.

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Payments eCommerce Events Payment Services 237

365 Retail

SEPTEMBER 27, 2022

A comprehensive exhibition at IRX will showcase the latest technologies and solutions to transform digital offerings, improve functionality and customer experience. The retail environment is evolving at an incredible rate with convenience, value and customer demands driving developments.

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Workshop Events Retail Customer Experience 52

RetailMinded

OCTOBER 1, 2023

Identify precise customer segments to craft hyper-personalized experiences that cater to the unique needs of each group. Make a marketing strategy for your business where you leverage digital footprints to your advantage—decode your customers’ purchasing patterns and tailor your offerings accordingly.

Retail 52

Retail Workshop Social Media eCommerce 52