Smile.io

MARCH 12, 2020

Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be! Promote your new product releases.

Customer Retention 46

Customer Retention Customer Beauty and Health Subscription 46

Smile.io

MARCH 12, 2020

Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be! Tina Donati.

Customer Retention 46

Customer Retention Customer Beauty and Health Subscription 46

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. 7 Ways to Improve Customer Loyalty. Subscription programs.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. With a comprehensive engagement strategy and loyalty programs that include personalized benefits, retailers can better meet customers’ needs and motivate them to stay engaged, even after the holidays.

Customer Retention 290

Customer Retention Social Media Shipping Point of Sale 290

RetailMinded

SEPTEMBER 30, 2023

Welcome to the world of crafting a unique brand identity and customer engagement in retail. In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers. A story that captivates your senses and entices you to become a part of it.

Customer 96

Customer Retail Customer Retention Recommendation 96

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

RetailMinded

FEBRUARY 18, 2023

With the retail eCommerce domain growing increasingly competitive, businesses have realized that the costs of acquiring new customers are significantly higher as compared to the costs of retaining existing customers. Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one?

Social Media 52

Social Media Customer Retention Subscription Retail 52

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Personalize Your Back-to-School Marketing.

Payment Services 303

Payment Services eCommerce Payments Retail 303

Smile.io

MARCH 8, 2024

The Guide to Setting Up a Loyalty Program for Shopify Plus Learn how the top Shopify Plus brands create a loyalty program that customers love. Each one of those users is a potential customer.  With smartphone subscriptions reaching 6.4 Online shopping and social media use are on the rise source: Backlink.io

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

FastSpring

OCTOBER 27, 2021

The end of the year is the perfect time to show appreciation for your existing customers in ways that build loyalty and boost sales. We asked five SaaS and software companies what they did for existing customers around the holidays. Customers on the lifetime plan average a 1.5 Focus on Upsells and Cross-sells.

Payment Services 78

Payment Services Customer Gifts Subscription 78

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. The growth of subscription box services has been exponential over the past four years. It’s simple enough to manage 50 subscription orders each month, but what about 50,000?

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Payoneer

NOVEMBER 6, 2018

Online sellers should put at least as much effort into customer retention as you do into acquisition. A strong retention strategy pays big dividends in the long run for your business. The following is an overview of key strategies and tips to help you retain customers and optimize your profits. Leverage Social Media.

Customer Retention 20

Customer Retention Customer Social Media Subscription 20

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. Omnisend’s studies have revealed that custom automation can yield incredibly high open and click-through rates.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

Smile.io

SEPTEMBER 22, 2020

Online subscription models are hard to maintain but come with a great reward. Today, there’s absolutely no use in trying to implement contracts or minimum subscription periods. This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers?

Subscription 46

Subscription Social Media Customer Retention Article 46

Kissmetrics

JULY 31, 2021

The AIDA model is the traditional way to track the customer journey. turning them into a customer. Realistically, not everyone who visits your website will convert to a paying customer, which is why we use a funnel shape. Why should a customer care about your company? How are they reeling in potential customers?

Download 361

Download Social Media Subscription Customer 361

Kissmetrics

DECEMBER 8, 2020

Maybe it’s a purchase, a subscription, or just free trial signup. Finally, when users see your mobile ads on social media, they are often hearing about your business for the first time. The most effective social media ads raise awareness for your brand. Another type is social media engagement.

Mobile 363

Mobile Social Media Article Payment Services 363

Smile.io

SEPTEMBER 6, 2023

In order to combat all the increased competition many nutrition and supplement companies are looking at implementing a customer retention strategy through loyalty programs. These rewards fit perfectly well for First Person, as subscriptions are ideal for supplement and nutrition brands.

Subscription 80

Subscription Social Media Shipping Costs Reference 80

Retail TouchPoints

SEPTEMBER 21, 2021

The thought was, if you can get people shopping online on BFCM for some crazy deal, you can make them repeat customers. You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted.

Payments 265

Payments Payment Services Customer Experience Social Media 265

Smile.io

JULY 7, 2023

Removes dependency on ads and promotions for traffic There has been a deep reliance on ads to aquire customers to make that first purchase or simply create brand awareness. Would your business continue to be top of mind for new and repeat customers? If you can get a repeat customer, their AOV increases. Blog Mike Rossi 2.

Customer Retention 85

Customer Retention Blog Customer Experience Jewelry 85

BigCommerce

SEPTEMBER 21, 2018

Approximately 15% of all digital media industry’s revenue comes from affiliate marketing. 38% of marketers call affiliate marketing one of the top customer acquisition methods. Earn commissions on actions like email sign-ups, social media follows, form submissions, content downloads, etc. How can you get started?

eCommerce 344

eCommerce Customer Retention Payments Management 344

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. What Is Acceptable Churn?

Payments 123

Payments Subscription Payment Services Definition 123

MagentoBrain

APRIL 11, 2023

Shopify stores offer a wide range of products and services, and some of them stand out from the crowd because of their innovative ideas, unique branding, and outstanding customer service. We have selected these stores based on their exceptional performance, user-friendly interface, creative marketing strategies, and customer feedback.

Shopify 52

Shopify Beauty and Health Social Media Food and Beverages 52

Ecommerce Platforms

NOVEMBER 2, 2022

Customers to contact. With these apps, you can use minimal development and expensive software engineering time and get started building an online fashion store that gets conversions, makes sales, and generates customer loyalty. Yotpo Social Reviews. Don’t want that to happen with your customers? You’ve got goods to sell.

Fashion 197

Fashion Shopify Clothing Jewelry 197

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Despite the economic conditions, the subscription economy remains strong —the overall market has a predicted worth of up to $3 trillion.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Omnisend

APRIL 15, 2021

This includes how customers view and store owners use loyalty programs. Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers. Related Topic: How to Start Building Loyalty with Social Proof.

Customer Loyalty 67

Customer Loyalty Customer Travel Customer Retention 67

Smile.io

MARCH 14, 2023

They work with each artist to transform their artworks and illustrations into beautiful, contemporary needlepoint kits, letting customers bring the designs to life for themselves. Helping customers unwind creatively While Unwind Studio offers beautiful crafts, it’s so much more than just a hobby brand.

Hobbies 62

Hobbies Beauty and Health Social Media Arts 62

Smile.io

APRIL 14, 2020

Whether this involves growing your revenue, your loyal customer base, or both, there are several ways to move the needle. As a small business, it can be tempting to invest a lot of money into fast-acting customer acquisition strategies that will bring in quick growth. What can you learn from Jimmy Joy?

Social Media 85

Social Media Clothing Subscription B2B 85

Smile.io

APRIL 14, 2020

Whether this involves growing your revenue, your loyal customer base, or both, there are several ways to move the needle. As a small business, it can be tempting to invest a lot of money into fast-acting customer acquisition strategies that will bring in quick growth. What can you learn from Jimmy Joy? Teal Poppy.

Social Media 85

Social Media Clothing Subscription B2B 85

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. With the competition being so stiff in the online marketplace, you need to ensure the loyalty of the customers you have.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Smile.io

MARCH 11, 2021

But more often than not, we become loyal to a brand because of their recognition of us as valued customers. Using personalization strategies on your Shopify store is the unparalleled way to increase retention rates. 93% of customers are likely to buy again from a company after receiving fantastic customer service.

Improvements 82

Improvements Live Chat Social Media eCommerce 82

Korona

SEPTEMBER 7, 2022

Focus on your customers. Analyze your social media and website. Focus On Your Customers . For a company to be successful, it must ensure that it is customer-centric , which means that it understands the needs of its current customer base and is working to reach a new one. Make your customers feel heard.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

Smile.io

JANUARY 18, 2022

On top of that, 64% of customers find order confirmation emails the most valuable of all email communications they receive from a brand. Needless to say, there are lots of opportunities to leverage these awesome emails to grow your business and provide a better customer experience. What are transactional emails?

Shipping Costs 62

Shipping Costs Merchant Services Shipping Customer Retention 62

Omnisend

APRIL 15, 2021

This includes how customers view and store owners use loyalty programs. Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Smile.io

MAY 4, 2022

But growing a business and engaging with new customers is always easier said than done. In this article, I lay out 7 strategies that could help you revitalize your online store, engage your customers, and grow your revenue. Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking.

eCommerce Marketing 75

eCommerce Marketing eCommerce Marketing Customer Retention 75

Demac Media

MARCH 5, 2018

Luckily for you, we’ve put together a list of the most important features for reward programs in cosmetics, apparel, food & beverage, jewelry, and subscriptions. This is because cosmetics brand understand that their customers are using their products to impact the way they appear to other people.

Food and Beverages 45

Food and Beverages Jewelry Social Media Customer Loyalty 45