Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 259

Shipping Costs Improvements Live Chat Retail 259

Ecommerce Platforms

AUGUST 15, 2022

This type of service cuts costs significantly for store owners, and it makes it easier to make beautiful designs for products like mugs, t-shirts, and home goods. But with these cost savings, you must plan for deeper cuts into your profit margins, along with the potential for monthly payments. But there are some costs to consider.

Shipping Costs 104

Shipping Costs Merchant Services Payment Services Shipping 104

Fabric

FEBRUARY 9, 2024

Tim Cook, CEO at Apple For retailers, improving inventory health sounds simple enough. The balancing act involves optimizing stock levels to meet customer demand while efficiently managing costs. Additionally, retailers can implement key strategies to better optimize stock levels and meet customer demand. Let’s dive in!

Improvements 130

Improvements Shipping Costs eCommerce Fulfillment 130

Ecommerce Platforms

SEPTEMBER 20, 2022

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. But ShipStation isn’t for everyone, whether it’s due to the ShipStation pricing, interface, or geographical support. ShipStation Pricing.

Shipping Costs 211

Shipping Costs Shipping Fulfillment Merchant Services 211

Wiser

SEPTEMBER 5, 2023

When it comes to online retail, pricing strategies can make or break a business’s success. Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. Discounts can also be a powerful tool for clearing out inventory and attracting new customers.

Shipping Costs 148

Shipping Costs Shipping Payment Services Online Retail 148

lateshipment

OCTOBER 12, 2023

Ever thought of ecommerce shipping as a marketing tool? We’re here to say that e-commerce shipping is also a great marketing tool that e-commerce brands should consider. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

lateshipment

MAY 15, 2023

You might have some of the best products that are also the customers’ need of the hour. You are confident of making a sale but somehow the customer who has passed through stages of funnels doesn’t become your customer. Stay tuned to learn more about shipping policies and the role they play in your business.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

lateshipment

APRIL 9, 2024

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). Such issues can deter customers from completing their purchases and lead to abandoned carts.

eCommerce 130

eCommerce Merchant Services Shipping Costs Customer 130

Retail TouchPoints

JULY 20, 2022

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Explore options for personalization beyond delivery speed.

Shipping Costs 338

Shipping Costs Shipping Merchant Services Payment Services 338

RetailMinded

APRIL 26, 2024

The growing ecommerce landscape represents an incredible opportunity for SMBs, allowing them to expand their reach into new geographies and connect with customers worldwide. One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally.

Shipping Costs 52

Shipping Costs Shipping eCommerce eCommerce Software 52

Groove

APRIL 18, 2024

Allows for Improved Decision-Making: Because you have access to real-time insights, you can make better decisions for your business, thus maximizing profitability. Optimizing Inventory: Because Shopify ERP integration platforms sync inventory levels in real-time, you’ll prevent overstocking and stockouts, all while reducing costs.

Shopify 393

Shopify Payment Services Shipping Costs Order Fulfillment 393

Groove

AUGUST 22, 2022

The foremost reason why brand new customers won’t purchase your food and beverage products is simply put; that they don’t know about them! Even after leveraging geographically-based advertising, your target audience is extremely small relative to the total number of potential customers who are willing to try products they find online.

Shipping Costs 195

Shipping Costs Shipping Food and Beverages Merchant Services 195

Retail TouchPoints

JANUARY 9, 2024

For 15 years he worked as a business and trade consultant for PwC , helping multinational corporations navigate the intricacies of customs, international trade and the global supply chain. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 282

Supplies Shipping Costs Small Business Retail Recommendation 282

Retail TouchPoints

APRIL 27, 2023

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about the bigger picture: how their purchases impact our environment. Their data can also highlight areas for improvement and new initiatives.

Shipping Costs 289

Shipping Costs eCommerce Customer Shipping 289

Retail TouchPoints

JUNE 27, 2022

Retailers need to readjust their strategies business-wide as they prepare to meet empowered customers who have more choices than ever in a tough economy that’s giving them more reasons than ever to seek out the best price — wherever it may be. The result? Marketplaces Forcing Retailers to Get Unique.

Shipping Costs 273

Shipping Costs Omnichannel Customer Retention Retail 273

Kissmetrics

APRIL 20, 2021

Understanding the finances behind your business can help you increase your profits, cut back on expenses, and operate more smoothly. In this article, we’ll cover how to calculate it, what it means, and how to improve it. A contribution margin ratio is the difference between sales and variable costs within a company.

Shipping Costs 269

Shipping Costs Shipping Accessories Improvements 269

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. However, they are now being prized for their practical capabilities as well: 38% cited faster, more cost-effective shipping, up from 21% in 2022.

Fulfillment 289

Fulfillment Shipping Costs Omnichannel Retail 289

Retail TouchPoints

JUNE 6, 2023

And recommerce can help with a merchant’s ESG reporting , the statistical disclosure of environmental, social and corporate governance that can improve investor transparency and inspire other organizations. Opportunity #1: Cost-efficient inventory management. Opportunity #2: Better demand forecasting.

Shipping Costs 278

Shipping Costs Clothing Merchant Services Shipping 278

Ecommerce Platforms

JANUARY 9, 2023

So, hopefully, by the end of this blog post, you'll have a better idea of whether this solution meets the shipping needs of your business. If you haven't gathered from ShippingEasy's name, ShippingEasy is a shipping platform (Duh!). Headquartered in Austin, TX, ShippingEasy truly excels in streamlining your shipping operations.

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

lateshipment

APRIL 26, 2022

The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. You need to make sure that you don’t be like them because your customers will still blame you for shipping issues.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

lateshipment

JULY 14, 2021

A business’s success mainly relies on its customers. Customer satisfaction can make or break your business, making it one of the most important things that business owners should constantly monitor. As a business owner, it’s vital to understand your customers. Dull, boring, and badly designed websites frequently repel customers.

Improvements 130

Improvements Customer Social Media Shipping Costs 130

Retail TouchPoints

SEPTEMBER 22, 2023

Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

Shipping Costs 264

Shipping Costs Omnichannel Supplies Shipping 264

Retail TouchPoints

APRIL 29, 2022

Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Turn Returns Upside Down.

Shipping Costs 312

Shipping Costs Merchant Services Customer Shipping Labels 312

lateshipment

SEPTEMBER 29, 2023

Holiday orders with your e-commerce business are always special for both your customers and you. For your customers, their purchases are usually gifts for their loved ones (or even for themselves) and for you, it is an opportunity to make more out of it and have a successful time of the year. Why are shipping notifications important?

Shipping Costs 130

Shipping Costs Shipping eCommerce Events 130

Groove

FEBRUARY 3, 2020

The topic of these articles varied: from the things wrong with eCommerce shopping; to information gathering through online coupons; to marketers gathering information about eCommerce customer experience. Customer service inconsistency (seeing a pattern yet?). Delayed shipping cost information. Signage inconsistency.

Customer Experience 284

Customer Experience Shipping Costs eCommerce Customer 284

lateshipment

SEPTEMBER 4, 2020

While your company’s products and sales efforts will ultimately be most directly responsible for generating and maintaining business, the on-site experience you provide also plays a key role in attracting and intriguing customers. Here's What You Need to Do to Piece Together a Better On-Site eCommerce Customer Experience.

Customer Experience 219

Customer Experience Improvements eCommerce Customer 219

Retail TouchPoints

SEPTEMBER 13, 2023

For example, purchase confusion can arise (and does) when a customer sees unfamiliar names or references on bank statements. These sorts of requests — known as chargebacks — are very expensive and time-consuming for all parties involved. Tackling issues that affect the overall customer experience is crucial. billion per year.

Shipping Costs 275

Shipping Costs Payment Services Banking Retail 275

Retail TouchPoints

FEBRUARY 23, 2024

While there are opportunities in the Americas, moving goods across the diverse landscapes also comes with challenges, like navigating customs and regulations or adapting to different infrastructure. This forces businesses to innovate to provide exceptional service without high prices. This is becoming more common among U.S. In the U.S.,

Shipping Costs 236

Shipping Costs Supplies Operations Presentation 236

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. Indeed, you can anticipate your customers to meet with stockouts and longer delivery timelines from all carriers this Holiday season. FedEx Corp. respectively.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

Retail TouchPoints

JULY 5, 2022

A lot of the pain points that we’re seeing are in the inventory side, but against that backdrop we’re going to see a steely-eyed focus on improving profitability in stores and digital channels.”. What the research found that was a little surprising to me was the importance of customer experience,” said Anderson. “If

Shipping Costs 321

Shipping Costs eCommerce Retail Merchant Services 321

Retail TouchPoints

AUGUST 7, 2023

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Reducing shopping and shipping friction.

Shipping Costs 243

Shipping Costs Merchant Services Payment Services Shipping 243

Algopix

JANUARY 2, 2024

Understanding Net Profit Margin Net Profit Margin Defined Net profit margin, a linchpin in financial analysis, encapsulates the percentage of revenue retained as profit after meticulously accounting for all expenses. Product Pricing Strategy Balancing act: Competitive pricing vs. profitability.

Shipping Costs 120

Shipping Costs eCommerce Order Fulfillment Fulfillment 120

lateshipment

NOVEMBER 8, 2023

Increasing the average order value directly boosts your store’s revenue, increases customer loyalty , and retention and reduces churn rate. How Does Average Order Value Influence Customer retention? Higher the average order value, better the customer experience and post-purchase journey, more would be the customer retention rate.

X-cart 130

X-cart Improvements eCommerce Shipping Costs 130

Wiser

OCTOBER 11, 2022

One of the most important decisions you will make as a business is how to price your products. No matter what part of the retail industry you’re in, how you price your products will have a direct effect on the success of your business. Price too high and customers could feel intimidated. So, where do you start?

Shipping Costs 147

Shipping Costs Information Marketing Supplies 147

Ecommerce Platforms

MAY 15, 2023

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. Created to give every merchant access to the tools and technologies they need to deliver amazing service, Shippo serves more than 100,000 customers worldwide.

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Retail TouchPoints

DECEMBER 18, 2020

To fulfill purchase orders and support customer retention in this uncertain landscape, companies have reevaluated their supply chain processes and adjusted their logistics frameworks. Improve Supply Chains, Boost Customer Satisfaction. Overpay for unnecessary manufacturing tools and costs will climb.

Supplies 246

Supplies Shipping Costs Operations Customer 246

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. But despite representing $309 billion in lost sales for U.S. retailers last year, they haven’t always been a strategic focus.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334