Groove

JULY 30, 2020

According to BigCommerce, mobile sales are expected to account for 54% of total eCommerce sales by next year. That being said, websites designed for mobile devices are bound to engage more customers and drive more revenue than those designed only for desktop. 5 Mobile eCommerce Design Tips To Implement ASAP.

Mobile eCommerce 366

Mobile eCommerce eCommerce Design Mobile Improvements 366

Groove

APRIL 17, 2020

According to BigCommerce, mobile eCommerce sales are expected to account for 54% of total eCommerce sales by 2021. If your eCommerce website is not optimized for mobile, you could be missing out on valuable revenue. Mobile eCommerce Best Practices. Avoid angering customers and delaying the conversion process.

Mobile eCommerce 300

Mobile eCommerce Mobile eCommerce Shopping Carts 300

Groove

JUNE 15, 2022

The new way of purchasing goods and services is through Mobile Payments whether you are shopping online or in-store. As millions of users start to use mobile payments each year, it is projected that 4.8 billion people will be completing transactions through mobile payments by 2025. What Are Mobile Payments?

Mobile Payments 195

Mobile Payments Payment Services Mobile eCommerce 195

Retail TouchPoints

NOVEMBER 9, 2022

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29% , according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This Holiday Season report by data.ai. Mobile Retailing Requires a ‘Mindset Shift’.

Mobile 246

Mobile Mobile eCommerce eCommerce Shipping Costs 246

Omnisend

NOVEMBER 13, 2023

Reading Time: 13 minutes It’s a common belief that displaying an email address on an ecommerce site is sufficient for customer communication. Many often question the significance of featuring an ‘extra’ contact form. However, this perspective overlooks the unique benefits that contact forms provide.

Payment Services 88

Payment Services eCommerce WooCommerce Document 88

Ecommerce Platforms

JULY 2, 2020

Constant Contact is a company best known for its email marketing services. Whether you’re a small business or a large enterprise, you can use this tool to connect with your customers on a regular basis. However, in recent years, the team behind Constant Contact has been keen to expand on its portfolio. Easy to use analytics.

Payment Services 197

Payment Services Shipping Costs PayPal Social Media 197

Ecommerce Platforms

MARCH 6, 2023

But, while it offers a ton of different website templates and other features, there may come a time where you need to get in touch with a customer care expert. In this article, we are going to discuss the different ways for contacting Wix customer care in 2023, and how effective each is. Let’s get started!

Live Chat 104

Live Chat Payment Services Social Media eCommerce Platforms 104

Groove

JUNE 3, 2020

Optimizing a mobile shopping cart design is a critical component in not only creating a positive user experience but also reducing shopping cart abandonment and capturing revenue. 5 Tips for a Mobile Shopping Cart Design. In this blog, we're sharing tips on how to optimize your mobile shopping cart design: Have one clear CTA.

Shopping Carts 284

Shopping Carts Mobile Payments Payment Services 284

Groove

APRIL 15, 2024

While there are plenty of options for B2C consumers, the unique capabilities a B2B customer requires simply are not available on B2C platforms and apps. They can also leverage pricing strategies and increase customer experiences. It also allows you to address customer preferences quickly.

BigCommerce 335

BigCommerce B2B B2C Customer Retention 335

Ecommerce Platforms

APRIL 1, 2022

Struggling to make the choice between Sendinblue vs Constant Contact? Today, we’re going to look at all the features of both Constant Contact and Sendinblue, considering everything from pricing, to usability, to help you make the right choice. Sendinblue vs Constant Contact: Pricing. You’ll need a custom quote for this one.

Marketing 104

Marketing Live Chat Social Media Mobile 104

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. It may be exactly what contact centers need to not just move on from deflection, but have the confidence to once again encourage customers to call. And yes, customers are noticing.

Customer 261

Customer Multi-channel Channel Customer Experience 261

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 243

Mobile Payment Services Technology POS 243

Groove

FEBRUARY 17, 2024

Where there’s interest, there’s also an opportunity to rescue a sale, and this is just as much the case for your Shopify customers as it is for anyone else. But a well-crafted, timely Shopify abandoned cart email can give your customers the nudge they need to reconsider and complete their purchases instead of missing out.

Shopify 352

Shopify Gifts Mobile Shopping Carts 352

iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

Ecommerce Platforms

JANUARY 16, 2019

Email marketing is still the most effective way to connect with your customers. After all, you're not building a community of loyal customers with advertisements on social media or Google. Email marketing is still the way to connect with and engage customers, both new and old. Mailchimp vs Constant Contact: Overview.

Payment Services 178

Payment Services Marketing Live Chat Social Media 178

Groove

MARCH 6, 2024

It allows users to effectively collect and organize customer data for easier, more streamlined segmentation. Klaviyo enables the creation of targeted, fully personalized campaigns that support stronger customer-brand relationships. Easily track mobile performance, overall ROI, and more.

Social Media 370

Social Media Customer Data Shopify Magento 370

Retail TouchPoints

DECEMBER 27, 2022

Instead, these brands need to meet customers where they already are and adhere to their communication preferences — which currently, perhaps surprisingly, points to voice. Programmable Voice for Greater Customer Experience (CX). Retail companies looking to digitally transform don’t need to fix what isn’t broken.

Customer 319

Customer eCommerce Retail Customer Experience 319

Retail TouchPoints

SEPTEMBER 29, 2020

Self-checkout is already a big part of how customers shop — according to RBR’s report, “EPOS and Self Checkout in 2020” , shipments of self-checkout solutions increased by 52% in 2019 to a new record high. How can retailers learn how their shoppers and store associates are using self-checkout solutions? Use data intelligently.

Payment Services 279

Payment Services Customer Operations Management 279

RTP blog

JUNE 17, 2019

According to the 2019 State of Service report by Salesforce, 80% of customers now consider their experience with a company to be as important as its products. Here are three ways retailers can leverage customer support to create the ideal customer experience. This can be extremely helpful for marketers in particular.

Customer 150

Customer Retail Mobile Multichannel 150

UpSellIt

FEBRUARY 7, 2023

That’s where UpSellit’s patented Mobile Exit Detect comes in. With 59% of global website traffic coming from mobile devices, it’s essential to cater to your mobile website visitors to increase revenue for your brand. What is Mobile Exit Detect? Mobile sales are expected to reach $728.3

Mobile 78

Mobile Shopping Carts Recommendation Technology 78

Retail TouchPoints

DECEMBER 30, 2021

However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics. This approach can reduce fraud losses and improve the shopping experience for good customers. K eep bots out of your customers’ accounts and checkout.

Merchant Services 281

Merchant Services Customer Payment Services Social Media 281

365 Retail

AUGUST 17, 2022

In the UK, it’s estimated that people spend an average of four hours every day clicking, tapping, swiping, and watching on their mobile devices – that’s at least a quarter of their waking hours. Undoubtedly, mobile has become an inextricable extension of the modern consumer and as such, has emerged as the heartbeat of relationship marketing.

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Mobile Customer Retail Games 64

Retail TouchPoints

FEBRUARY 2, 2023

The combined solutions will work to reduce shrink while making self-checkout simpler for customers. As the relationship progresses, data from the Zliide system will be integrated into the Sensormatic IQ ecosystem.

Download 240

Download Mobile Recommendation Information 240

Retail TouchPoints

OCTOBER 6, 2022

The Cloud4Wi platform is designed to help retailers leverage their WiFi network and mobile apps to engage customers with location-aware experiences. The platform can notify existing customers that pass by the store with relevant offers in carefully crafted “real-time moments” that are designed to build loyalty and boost revenue.

Retail 264

Retail Mobile Technology Customer 264

Groove

APRIL 16, 2024

A user-friendly interface and plenty of customization options are two of the big reasons why Shopify has reached its current level of popularity. Depending on the plan you choose, Shopify offers a wide range of features and apps designed to help you build your eCommerce store and attract customers.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

UpSellIt

JULY 1, 2021

That’s where UpSellit’s patented Mobile Exit Detection technology comes in. What is Mobile Exit Detection? Mobile exit detection focuses specifically on mobile users. Having a specific strategy in place for exit intent on mobile is critical, as mobile devices drive 61% of website visits.

Mobile 87

Mobile Technology Recommendation Reference 87

Retail TouchPoints

OCTOBER 1, 2022

With customizable tools and analytics, email integration reduces the time you spend sending emails to individual contacts. As a result, you can create predefined lists tailored to different contacts’ needs. Additionally, an integration feature lets you group consumers and contacts according to their overall buying behavior.

Marketing 285

Marketing Mobile eCommerce Platforms Reference 285

Groove

APRIL 1, 2020

How to Increase AdWords Conversions: If you're looking to improve performance, drive more leads and increase AdWords conversions, we recommend following the tips below: Create a mobile-friendly landing page. Limit contact form fields. Create A Mobile-Friendly Landing Page. Mobile landing pages are essential for AdWords success.

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PPC Mobile Improvements B2B 345

Retail TouchPoints

DECEMBER 15, 2022

While instinct and surmise may have worked in the past, today marketers need to recognize exactly what customers want, when they want it and how they want it. Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave.

Multi-channel 232

Multi-channel POS Customer Data Mobile 232

Kissmetrics

JULY 12, 2021

However, as customers evolve, so does the unpredictable marketing landscape. lets you send targeted messages to your customers that you can craft based on how they interact with your business. Other features include A/B testing, conversion tracking , customer profiles, and in-context conversations. Just call me Captain Obvious.

Marketing 362

Marketing Payment Services Payments Events 362

Groove

SEPTEMBER 10, 2020

So, you want to convert more website visitors into customers? Create high-converting product pages and an intuitive shopping experience for your customers by following these 5 best practices for product page design: Use crisp product photography. Optimize product pages for mobile. Showcase reviews from previous customers.

Mobile 370

Mobile Web Design Mobile eCommerce eCommerce 370

Retail TouchPoints

OCTOBER 6, 2022

How Farfetch Boosted Customer Satisfaction 25% with Customer-Centric AI. It’s common retail wisdom that it costs 5X more to acquire new customers than keep existing ones , and one of retailers’ primary tools for maintaining customer relationships are their contact centers.

Shipping Costs 260

Shipping Costs Payment Services Merchant Services Payments 260

Groove

NOVEMBER 10, 2020

B2B eCommerce businesses require a platform that allows for a positive user experience, taking into consideration factors like fast site speed and mobile optimization. Here's what the Curtain Call home page looked like before working with our team: Website Was Not Optimized For Mobile. Custom Design. The Solution. Testimonial.

BigCommerce 367

BigCommerce Magento B2B Mobile 367

Retail TouchPoints

NOVEMBER 9, 2023

The partners’ first priority is to scale and support Mass General Brigham’s Home Hospital , which will expand access to Massachusetts residents choosing to receive acute-level hospital care in their homes. The partners also are seeking to address worker shortages in health care.

Technology 238

Technology Mobile Improvements Management 238

Algopix

JULY 13, 2023

In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. What Is a Customer Relationship Management System? Additionally, CRM systems help streamline customer support, enhance communication, and improve overall operational efficiency.

Payment Services 78

Payment Services eCommerce Management Customer 78

Groove

APRIL 26, 2022

HubSpot also has a Sales Hub, Customer Service Hub and CMS Hub. I want to note that with HubSpot’s free CRM, merchants receive access to: Contact management. Contact website activity. Custom support fields. Custom properties. HubSpot mobile app. Mobile optimization. Custom user permissions.

Merchant Services 195

Merchant Services Mobile eCommerce Marketing eCommerce 195

Sailthru

APRIL 27, 2020

Savvy brands are working triggers into their mobile messages, such as push notifications, and SMS and in-app messages. Here are six strategies for brands looking to add triggers to their mobile messages, with inspiration from seven brands that are excelling at it. H&M sends push notifications to check in on customers post-purchase.

Mobile 97

Mobile Shopping Carts Download Recommendation 97