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21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales.

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11 Powerful B2B eCommerce Marketing Strategies to Reach Your Ideal Buyers

Inflow Insights

Before anything else, we recommend scaling content production to target all of your important customer segments. Pinpoint this by looking at the organic keywords your website is getting clicks for in Google Search Console , running surveys to customers, and doing more keyword research. B2B eCommerce Marketing Strategies for PPC.

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11 Powerful B2B eCommerce Marketing Strategies to Get Your Ideal Buyers

Inflow Insights

Powerful B2B eCommerce marketing strategies get developed through a process of continual improvement in a number of different areas. Classic marketing strategies such as asking for referrals, promoting at industry events, and doing cold outreach have their place. B2B eCommerce SEO Marketing Strategies. #1:

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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Retail TouchPoints

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size.

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It’s Time to Rethink Ecommerce Marketing – Customers Want to Talk, Not Just Listen

Smile.io

Using SMS as a form of conversational marketing is an effective way to create genuine connections with your customers and build positive rapport for your brand. After launching the ecommerce text message quiz, Beardbrand saw a 26 percent click-through rate and 12 percent conversion rate.

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The 8 best Dotdigital alternatives for 2023 (free and paid)

Omnisend

It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. While Omnisend is designed keeping ecommerce brands in mind, Dotdigital offers more generic tools that are useful for different industries. Looking for more similar tools?

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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

   Customer support software —Add customer support software to your website to create a personalized experience within your live chat and AI chatbots. Choose a tool that integrates with your ecommerce platform and customer accounts, so your support staff has all the relevant customer information at their fingertips.