Wed.Mar 22, 2023

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Brands Pop into the Surreal as 3D Billboards Surge

Retail TouchPoints

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join award-winning sensory designer and Harvard neuroscientist Ari Peralta as he breaks down the science and tech behind some of today’s most stimulating sensory retail experiences.

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449: Amazon Is Silently Stealing From You And How To Get Your Money Back With Yoni Mazor

My Wife Quit Her Job

Today, I have a very special guest back on the show, Yoni Mazor. Yoni is the founder of Getida, where he helps Amazon sellers recover their money. Amazon screws up all the time without telling you and we’re going to discuss all the ways that you are losing money right now as a seller and what you can do about it. What You’ll Learn How to get your money back from Amazon Amazon’s most common mistakes What to look out for on your Amazon reports Other Resources And Books Get $400 i

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Kohl’s to Bring Sephora Shop-in-Shops to 7 New States in 2023

Retail TouchPoints

Kohl’s has announced the locations of the next 250 stores that will be opening 2,500-square-foot Sephora shop-in-shops in 2023. Last year Kohl’s and Sephora announced plans to expand their partnership to all of Kohl’s more than 1,100 locations. With the addition of these 250 locations, the total Sephora at Kohl’s fleet will reach more than 850 by the end of this year, in line with the planned timeline of the rollout.

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Navigate Cloud Migration and Modernization in Asia Pacific

Forrester eCommerce

Firms need help dealing with challenges related to the migration, modernization, and management of workloads across hybrid cloud environments; lacking the relevant skills and expertise in house, they turn to professional services to help them realize cloud benefits faster.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How Babylist Plans to Succeed Where Other Baby Retailers have Failed

Retail TouchPoints

Rendering of LA Babylist Showroom Rendering of LA Babylist Showroom Rendering of LA Babylist Showroom A rendering of the “Stroller Track” planned for the LA Babylist Showroom. Source: Babylist NY Babylist “Crib” NY Babylist “Crib” NY Babylist “Crib” NY Babylist “Crib” NY Babylist “Crib” NY Babylist “Crib” NY Babylist “Crib” NY Babylist “Crib” NY Babylist “Crib” NY Babylist R

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B2B Content: Experimentation Means Bold Bets And Cold Sweats

Forrester eCommerce

Optimizing the customer experience — a top priority for B2B organizations — requires dramatic improvements to the content engine. To build for the future, organizations will make bold bets, experimenting with AI to deliver contextual, personalized experiences.

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UBS Acquires Credit Suisse: A Trust Crisis That Continues To Unravel

Forrester eCommerce

Poor risk management practices, a questionable corporate culture, and a long series of scandals created an explosive mix that led to Credit Suisse’s collapse and consequent acquisition by rival UBS. While each theme deserves its own analysis, the sum of these events provides a crisp example of how the bank undermined the very definition of trust that ultimately caused its collapse.

Banking 195
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Amazon Deepens Payments Presence With Express Payout, Cashierless Partnership With Panera

Retail TouchPoints

Amazon has expanded its reach in the payments arena with the the launch of Express Payout for Amazon Pay merchants and the reported expansion of its cashierless checkout to 200 stores. According to Reuters , the retailer is continuing to expand its cashierless tech through partnerships including a new deal with Panera Bread , which will deploy the technology in 10 to 20 locations over the coming months.

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Europe-5 Online Retail Sales Will Reach €553 Billion By 2027

Forrester eCommerce

The Europe-5 markets comprise the top five economies in Europe — in order of size, those are Germany, the UK, France, Italy, and Spain. In 2022, total retail sales for the Europe-5 countries continued to grow strongly, but this growth actually shifted from online channels and touchpoints to offline channels and touchpoints.

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Petco Launches New Subscription Delivery Service for Fresh Pet Food

Retail TouchPoints

Petco has teamed up with Freshpet to offer subscription delivery of fresh dog food as consumer interest in direct-to-doorstep pet meal plans increases. Source: Petco The fresh and frozen pet food category is expected to grow 3X to 4X in the next four years, reaching up to $6 billion , according to Nielson IQ. Available exclusively on Petco.com, Freshpet Custom Meals are crafted by veterinary nutritionists using natural chicken, beef, salmon or eggs, real fruits and vegetables and never any powde

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Announcing The Finalists For The Inaugural Customer Obsession Awards In North America

Forrester eCommerce

Meet the finalists for Forrester’s inaugural North American Customer-Obsessed Enterprise Award and Customer-Obsessed Leadership Award.

Customer 195
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6 reasons you should implement customer loyalty programs

Omnisend

Reading Time: 4 minutes The purpose of loyalty programs is to offer customers access to exclusive prices and loyalty discounts. This can help not only with purchasing behavior, but also with customer retention. There are different types of rewards and recognition programs that businesses can offer their consumers, but the challenge lies in how well the loyalty program objectives are met—such as helping the business grow or raising brand awareness.

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Ventana Research Names Salsify an 'Exemplary' Vendor in PXM | Salsify

Salsify

Salsify was placed in the highest-ranking “Exemplary” vendor category in the first-ever PXM value index report from Ventana Research.

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The Best Product Description Apps for Shopify in 2023

Ecommerce Platforms

The best product description apps for Shopify can be a phenomenal time-saving tool. After all, as an entrepreneur, running your own online store, you have a lot of different tasks to handle each day. You need to track down suppliers, manage logistics, deliver excellent customer service, and promote your company, since finding the time to produce attractive product descriptions can be tough.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Why are DTC brands rushing to wholesale?

RetailDive

Emerging brands are quickly moving into retailers’ stores, but selling direct-to-consumer still offers data and consumer feedback that can’t be found on shelves.

Consumer 110
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How to Transfer Your Domain to Shopify (2023)

Ecommerce Platforms

Transferring a domain from one registrar to another always seems so complicated. It shouldn’t be. In this guide, we break down the necessary steps on how to transfer a domain to Shopify, without any of the complications you might find elsewhere. We provide an in-depth tutorial on how to transfer a domain to Shopify from most domain registrars, hosting companies, and website builders.

Shopify 104
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US retail sector leads corporate defaults: S&P Global

RetailDive

Retail faces continuing challenges with logistics, labor and supplier cost inflation, which is squeezing margins, as consumers pull back.

Retail 113
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6 Common Upselling Mistakes and How to Avoid Them

UpSellIt

If you’re looking to build stronger relationships with your customers, it’s not just about selling them a product. What really sets your business apart is delivering a great customer experience. And when it comes to boosting revenue, upselling is an opportunity that not only increases your profits but also creates an experience that keeps your customers coming back for more.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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After 150 years, Bloomingdale’s names its first-ever chief merchant

RetailDive

The move could mean that the upscale Macy’s-owned department store is stepping up its game against rival Nordstrom, observers say.

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New Research Finds Majority of US and UK Consumers Believe Economy Won’t Improve in 2023; Shoppers Reducing Spend in Half of Retail Categories

SheerID

New Research Finds Majority of US and UK Consumers Believe Economy Won’t Improve in 2023; Shoppers Reducing Spend in Half of Retail Categories

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Scotch & Soda files for bankruptcy in Netherlands

RetailDive

The fashion brand has been steadily expanding its direct-to-consumer footprint globally, and only business in its home country will be impacted by the proceedings.

Fashion 100
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How to Attract More In-Store Shoppers with Community-Based Offers

SheerID

Leverage exclusive offers for communities such as students, teachers and military members to drive in-store traffic.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Petco adds 1M customers in 2022

RetailDive

The retailer is leaning into its health and wellness offerings, introducing a pet food subscription service in partnership with Freshpet.

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Promoting Your Podcast: Complete Guide to Allure New Listeners

Digital Doughnut

Podcasts have become increasingly popular in recent times. In 2019 there were around 88 million podcast listeners in the United States and is expected to be worth $94.88 billion by 2028.

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Nike touts ‘tremendous progress’ on inventory as sales grow 14%

RetailDive

Much of the retailer’s recent revenue surge has been driven by markdowns, analysts said, and inventory is still up 16% year over year.

Retail 107
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How to affect consumer consideration with ads in email

Liveintent

Consideration is one of the trickiest stages of the funnel to manage. It sits in a strange limbo between awareness, when customers first learn about your brand, and conversion, when customers finally make a purchase. As a result, consideration can be tough to measure and attribute. This is especially true for brands that don’t sell the products they make, like CPG brands and electronics retailers.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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GameStop posts first quarterly profit in two years

RetailDive

CEO Matt Furlong said the company will continue cost cutting and cost containment to help sustain profitability.

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The Curious Case of Project Management for Customer Transformation

Digital Doughnut

As businesses grow and expand, they often undertake complex customer transformation projects to improve their operations and gain a competitive edge. Such projects may involve adopting new technologies, revamping business processes, or developing new products and services.

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DSW parent undergoes layoffs as the company ‘pares back every line of spending possible’

RetailDive

Designer Brands is actively working to cut back, even as it builds out its owned brand strategy.

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Scaling Your E-Commerce Business: Tips For Growth And Expansion

Ecommerce Guru

The world of ecommerce is volatile. It appears at times which sites endure and which do not. In truth, the […] The post <strong>Scaling Your E-Commerce Business: Tips For Growth And Expansion</strong> appeared first on Ecommerce Guru.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.