Fri.Dec 09, 2022

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Watch Out For TuringBots: A New Generation Of Software Development

Forrester eCommerce

(with Mike Gualtieri and Merve Kandemir) AI has been conquering the digital universe and all its planets. It’s now landed on the software development planet, as well. It already did so a few years ago, but now it’s about to take off. No worries, and let’s be clear, if you are a designer, a developer, […].

Customer 368
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Prada Picks Former Luxottica Chief as CEO

Retail TouchPoints

Prada Group has hired Andrea Guerra as CEO, with the official appointment scheduled to be made during in January 2023. Miuccia Prada will remain in the roles of Creative Director of Miu Miu and Prada and as a member of the board. Prada will continue to share the lead creative role of her family’s namesake luxury brand with Raf Simons. Guerra will step into the role Current CEO Patrizio Bertelli has been appointed Chairman of the Board of Directors of Prada S.p.A.

Fashion 326
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The DoD Announces The Winners For Its $9B JWCC Contract

Forrester eCommerce

This week, the US Department of Defense put an end to the year-long suspense by announcing the winners for its Joint Warfighter Cloud Capability contract. Amazon Web Services, Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure were the big winners of the $9 billion contract.

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Zebra Technologies Appoints New CEO and Executive Board Chair

Retail TouchPoints

Zebra Technologies has named Chief Product and Solutions Officer Bill Burns as its next CEO and board member, effective March 1, 2023. Current CEO Anders Gustafsson has been named Executive Chair of the Zebra Board of Directors. Burns, a 30-year technology veteran, joined Zebra in 2015 as the company’s SVP of Enterprise Visibility and Mobility, and was promoted to the product and solutions chief role in 2018.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Atos and AWS Unlock ITO Customers for Cloud Migration

Forrester eCommerce

Workloads heretofore bound up in information technology outsourcing (ITO) contracts will become a potential source for cloud migration under a new agreement forged by AWS and Atos. Cloud has already been draining the data center outsourcing market by incrementally siphoning off workloads to the cloud, thereby reducing the potential market scope of ITO.

Customer 195
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VF Corporation Names Independent Director CEO as it Searches for a Successor

Retail TouchPoints

VF Corporation has named Benno Dorer, Lead Independent Director of the VF Board of Directors, as Interim President and CEO, effective immediately. He replaces retiring Chairman, President and CEO Steve Rendle and will hold the role while VF searches for a permanent successor. Dorer joined the VF Board in 2017 and has served as the Lead Independent Director since 2021.

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SaaS Billing Software: 7 Tools in 3 Categories & How to Choose

FastSpring

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. In this piece, we’ll be comparing 7 SaaS billing solutions that we separate into three categories: Subscription management: This type of software lets you automate free trials, recurring payment schedules, and the dunning process.

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How to Sell Photos Online in 2023: Our Quick Guide

Ecommerce Platforms

So, you have a talent for photography, and now you want to put it to good use by monetizing it. But having both the creativity and the commercial ability to put your skill to good use takes work. So before jumping in, it’s crucial to drill down into the following: What your photographic niche is going to be (e.g., travel, nature, portraits, and so on).

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Healthcare Social Media Marketing: 5 Practices for Success

Digital Doughnut

Healthcare social media marketing has quickly become essential to any healthcare organization's marketing strategy. Your healthcare organization must build its brand presence on social media networks like Facebook and Twitter, so you can connect with your audience and build trust among your potential patients.

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Co-op becomes first retailer to launch a £1m ‘warm spaces’ funding boost to support vital services and keep UK communities warm this winter

365 Retail

As winter looms, Co-op becomes first retailer to launch a £1 million ‘Warm Spaces’ funding boost, to provide urgent support to local community organisations across the UK, as they help communities navigate rising energy costs during the cold winter months. This funding comes as a welcome boost, with insight from more than 1,600 local community causes across the UK showing that nearly two-thirds (59%) of projects have experienced a shortfall in funding over the past 12 months.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Amazon pilots returns at Staples stores

RetailDive

With a relatively small store footprint, the e-commerce giant has forged partnerships with rivals and others to facilitate returns.

eCommerce 120
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The Net Promoter Score Formula – the ultimate guide for the ultimate questions

Omniconvert

Take a deep dive into the math behind the magic of the NPS. Get your answers on the NPS formula, calculation methods, and NPS interpretation. The post The Net Promoter Score Formula – the ultimate guide for the ultimate questions appeared first on Omniconvert Ecommerce Growth Blog.

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Walmart unveils visual search tool TrendGetter

RetailDive

The retailer introduced the image search function during the holiday season to help shoppers find their desired items.

Retail 126
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Walmart to offer buy now, pay later loans through fintech startup

RetailWire

Walmart plans as early as next year to launch buy now, pay later loans through its “One” fintech startup that was formed with Ribbit Capital.

Article 98
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Amazon rolls out TikTok-like shopping feature

RetailDive

The new shoppable content function will allow consumers to buy from videos or photos directly within the app.

Consumer 128
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Registrations open for Retail Technology Show 2023, retail’s golden ticket

365 Retail

Registrations for retail’s golden ticket event, the Retail Technology Show , which brings together Europe’s most forward-thinking retailers and leading tech innovators, are now open, as it promises to bring a world of pure imagination, innovation and inspiration to the leading trade show. Taking place at London’s Olympia on 26-27 April 2023, the Retail Technology Show will be back bigger, better and bolder than ever before.

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Chewy beats on revenue estimates, swings to a profit in Q3

RetailDive

While the online pet retailer’s net sales increased 14.5%, analysts remain concerned over the company’s rising customer acquisition costs.

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5 Insights from Forrester’s Predictions 2023 Commerce Report

ChannelAdvisor

Will 2023 finally give digital businesses a reprieve from the pandemic-fueled madness of the past two years? Or are we slated for more of the same? . Forrester’s Predictions 2023: Commerce report claims “2023 will be the year commerce operations take center stage.” . That’s because companies are done paying the price for unrealistic (and unprofitable) delivery promises, complex commerce projects and touchpoints that don’t convert.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Lululemon touts ‘biggest day ever’ on Black Friday as sales jump 28%

RetailDive

The brand is already outpacing its five-year growth expectations and appears untouched by inflation.

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6 Reasons Your Retail Business Needs A CFO 

RetailMinded

A chief financial officer, also known as a CFO, is a senior-level executive who leads the finance department of an organization. The CFO is responsible for a company’s financial health and oversees several areas related to its finances. . In addition to ensuring that a business has sufficient funds to operate, the CFO monitors planning, budgeting, and forecasting.

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The Weekly Closeout: Toys R Us launches NFTs and David’s Bridal debuts loyalty program for teens

RetailDive

The toy company is releasing 10,000 digital collectibles, featuring its iconic mascot, and the bridal retailer launches a prom loyalty program.

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Electric Vehicles: Is the UK Ready to Ditch the Internal Combustion Engine?

365 Retail

In 2020, the government in the UK announced a ‘historic step toward net-zero’ in the form of a ban on the sale of petrol and diesel cars, set to come into effect in 2030. This has been welcomed by green campaigners – who, in many cases, have claimed that the promise doesn’t go far enough. . Other voices have been a little more sceptical. Is the UK ready to make the shift in less than a decade’s time?

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Birkenstock opens fourth US store in California

RetailDive

With a new private equity owner guiding the company, the footwear brand is widening its global footprint.

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5 Insights from Forrester’s Predictions 2023 Commerce Report

ChannelAdvisor

Will 2023 finally give digital businesses a reprieve from the pandemic-fueled madness of the past two years? Or are we slated for more of the same? . Forrester’s Predictions 2023: Commerce report claims “2023 will be the year commerce operations take center stage.” . That’s because companies are done paying the price for unrealistic (and unprofitable) delivery promises, complex commerce projects and touchpoints that don’t convert.

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Chewy bites and scratches to hold onto market share

RetailWire

Chewy currently is capturing around 40 percent of the online pet products market, but the site saw a 5.5 percent decline in traffic in the last quarter compared to the same period in 2021.

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New research shows social media becoming the go-to place for Christmas gift ideas

365 Retail

New research has revealed that 82% of us are either quite or very likely to be using social media to get ideas on what to buy for Christmas gifts this year, with 46% saying they are using social media more or much more than a year ago to get ideas on what to buy. The Shop Social study, conducted by social media experts Maybe* , showed that the products we are most using social media to find inspiration for are women’s clothes (54%); men’s clothes (37%); gifts (35%); beauty and cosmetics (34%); c

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Amazon adds Tik-Tok style shopping feed to its app

RetailWire

Amazon.com is adding Inspire, a short-form video and photo feed, onto its app. The feature will allow shoppers to see product content created by brands, customers and influencers. Inspire is being rolled out to select customers in the U.S. early this month before becoming more broadly available in 2023.

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Mi9 Ranked 2nd in Customer Satisfaction and Quality of Support on the 2023 RIS Software LeaderBoard

Mi9

Mi9 claims multiple top 10 placements in this year RIS rankings. # 2 in Customer Satisfaction Top 10 in 9 Additional Categories MIAMI, FLORIDA December 9, 2022 – Based on stringent criteria, the annual RIS Software LeaderBoard evaluates retail technology vendors in head-to-head rankings and Top-10 lists based on retailers’ satisfaction and the completeness of their solution.

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Costco reports gains in sales and earnings

RetailWire

Costco’s same-store sales improved 6.6 percent year-over-year in its fiscal first quarter, and the warehouse club giant posted earnings of $3.07 a share, up from $2.98 in 2021.

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What Marketing Automation Campaigns You Need to Start Doing ASAP

Kissmetrics

There are only so many hours in a day. 24, to be exact. And if you’re like me, you have a list of seemingly never-ending tasks to fill those hours. Social media posts, blog posts, SEO, PPC, financials, processes – you name it. But when you’re scaling and growing your small business, you need to start cutting time from as many tedious tasks as possible.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.