Wed.Jun 08, 2022

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H&M, lululemon Lead Funding for New $250M Fashion Climate Fund

Retail TouchPoints

The Apparel Impact Institute (Aii) has introduced the $250 million Fashion Climate Fund , which will be used to identify, fund, scale and measure verified impact solutions to decarbonize and modernize notoriously wasteful fashion industry supply chains. The first four lead funders include H&M and lululemon , along with the H&M Foundation and the Schmidt Family Foundation.

Fashion 308
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Celebrating Pride Month with Pride Socks Founder Rachel Smith

BigCommerce

These were the five words that would change Rachel Smith’s life and set her on the course to creating her…

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Circle K Owner Launches Summer Hiring Spree to find 25,000 New Workers

Retail TouchPoints

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Among the job openings are store-level positions for customer service representatives, assistant store managers and store managers, as well as a host of opportunities at the company’s support centers.

Travel 298
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Un Chemin Vers La Croissance?: Messages Clés Et Tendances De L’Année 2022 Pour Les CMO B2B

Forrester eCommerce

Les révélations de la Marketing Survey de Forrester pour l’année 2022 donnent de nouvelles clés aux responsables marketing B2B afin de renforcer leur stratégie.

B2B 195
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Vallarta Tests In-Store Robots to Monitor Store Safety and Out-of-Stocks

Retail TouchPoints

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store. In addition to supporting its employees during the current labor shortage, Vallarta will use the robots to gather real-time inventory data, an important capability as retail continues to grapple with supply chain challenges.

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ESG’s Footprint On Business

Forrester eCommerce

Businesses implement ESG based on their maturity. This post covers the five levels of business ESG maturity, and how to characterize them.

Customer 195

More Trending

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Is Shopify Legit? Learn if Shopify is Safe for Selling and Buying

Ecommerce Platforms

Is Shopify legit? Yes. Shopify is a legitimate business that started in 2006. It's a company that primarily sells what's called an “ecommerce platform,” for constructing online stores, usually with little coding knowledge. This way, even beginners can launch their businesses with beautiful websites and payment processing tools to sell online.

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Harnessing the Power of Color in Experience Design

Retail TouchPoints

In the new era of experience design, color represents so much more than a brand palette. In fact, new science has shown how highly personal color is and how it can actually trigger feelings and even memories. Brands and retailers have a unique opportunity to leverage color to guide their experience strategies. During this Experience Insiders conversation, we sit down with Ari Peralta, a multi-award winning sensory designer and partner at mycoocoon, to explore how color can be used in physical sp

Retail 277
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Four Takeaways From B2B Summit North America

Forrester eCommerce

Here are my key takeaways from my first time at Forrester's B2B Summit North America.

B2B 195
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The Vitamin Shoppe Donates Two Tons of Nutritious Products to Ukraine

Retail TouchPoints

Nutrition and supplement retailer The Vitamin Shoppe worked with nonprofit Baranova27 to donate more than 4,600 pounds of protein bars and nutritious snacks to areas of Ukraine that have been impacted by the ongoing conflict with Russia. The Vitamin Shoppe’s freight and logistics partner Transplace donated transportation services to ship the products from the retailer’s distribution centers in Virginia and Arizona to Baranova27’s headquarters in Fort Lee, N.J., where the goods were prepared for

Supplies 273
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How Proactive Customer Service Benefits Your Post-purchase CX

lateshipment

Today’s shoppers have high customer service expectations and zero tolerance for issues. If an ecommerce business doesn’t meet their expectations in providing a decent and personalized CX, they will quickly move on to a competitor. This not just applies to the purchase phase but the post-purchase order delivery phase as well, which, unfortunately, you have no control over as the package has been handed off to the shipping carrier.

Customer 130
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Twitter Solidifies its Role in ‘Drop Culture’ with New Reminder Feature

Retail TouchPoints

Twitter continues to beef up its shopping features , this time with functionality that supports the “ drop culture ” already happening on its platform. Called simply “Product Drops,” the new feature essentially helps followers remember when a product is dropping so they can be among the first to get it. When a merchant tweets about an upcoming launch, followers will see a “Remind me” button at the bottom of the Tweet.

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Digital Operations Providers: Forrester’s 2022 Now Tech Report Now Live

Forrester eCommerce

Forrester's Digital Operation Platforms (DOPs) Now Tech is now live. This blog highlights key DOP vendors and market trends.

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Reports: Massachusetts Trader Joe’s Becomes Latest Retail Store to Hold Unionization Vote

Retail TouchPoints

Associates at a Hadley, Mass. Trader Joe’s have reportedly filed for a union election, according to The New York Times , NPR and other media outlets. A filing with the National Labor Relations Board stated that 85 employees are voting on the formation of an independent union, called Trader Joe’s United, rather than affiliate with an established organization.

Retail 262
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Creating a Military Discount Program (and Our Favorite Examples)

SheerID

Check out some of our favorite ways companies use military discount programs to quickly get discounts and benefits to our troops.

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Zara now charges for some returns. Will other retailers follow?

RetailDive

In some regions, customers pay a fee to return online purchases to third-party drop-off points. It may mark a turning point for companies.

Other 133
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Survival of the Quickest – The Future Belongs to Those Who Can Adapt Fastest

Digital Doughnut

The era of digital transformation is ending. The majority of businesses know that to be successful in the next decade, they will need to be alert and ready to adapt to every change in customer behaviour, competitor activity or technological development. They need to be ready to evolve.

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Top Walmart executives talk inflation, labor and supply chain challenges

RetailDive

At a recent investor Q&A, company leaders detailed how they’re tackling headwinds like cost pressure and shared how they aim to leverage Walmart+.

Supplies 103
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Analyze Results to Gain Insights From Your Marketing Activities

Digital Doughnut

You can't improve what you can't measure. If you do not measure the results of your marketing activities, then you are never going to improve anything. Analytics is a key part of your marketing strategy and is essential to your overall business strategy.

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Dollar General upgrades retail media network, emphasizing rural customers

RetailDive

The discount chain, which has benefited from inflationary trends, is adding new tech partners such as The Trade Desk in the race to secure more brand dollars.

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5 Tips To Ensure Your Online Business Succeeds

RetailMinded

Starting an online business can be a daunting task. There are so many things to think about – from creating a website and designing it to attracting customers and making sales. It’s easy to feel overwhelmed and not know where to start. This blog post will give you five tips to help you understand how sales tax for eCommerce works and your online business succeeds!

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Forever 21, Barbie launch summer collection available in the metaverse

RetailDive

The limited-edition Barbie Summer 2022 Collection will be available online, in stores and at the Forever 21 Shop City on Roblox.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Headless Commerce Platform: Definition & Use Cases

eCommerce CEO

Whether you’re brand new to the world of ecommerce or you’ve been around a while, you may be hearing the term headless commerce platform and. Read more.

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Chico's was ready for its customers in Q1 as sales surged 40%

RetailDive

The conglomerate’s turnaround is paying off, but the second half of the year could be tougher as consumers battle inflation.

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How data is key to driving the customer experience and delivering personalisation

365 Retail

The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. With services becoming increasingly digitally-led, whether in customer services via webchats, online payments or app-based shops, consumers have become accustomed to experiences that are convenient, available on-demand and personalised.

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Pivotree™ Reliability

Pivotree Blog

Can slow page loads and lagging site response time cost you? ‘Yes’ is the simple answer. If your company is running a SaaS application platform you’re likely experiencing much higher uptimes when compared to legacy on-prem solutions. If your page load times are slow or they stop working, and other core web vitals aren’t performing, you could be losing money instead of making it.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Retail Technology in 2022: Streamline Your Retail Business With These Trends

Korona

The retail industry is a competitive industry, and one often based on volume. This is especially the case with big-box competition. Small and medium-sized business owners are constantly facing competition from large retail companies such as Walmart and Amazon. So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing.

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Pivotree™ Reliability

Pivotree Blog

Can slow page loads and lagging site response time cost you? ‘Yes’ is the simple answer. If your company is running a SaaS application platform you’re likely experiencing much higher uptimes when compared to legacy on-prem solutions. If your page load times are slow or they stop working, and other core web vitals aren’t performing, you could be losing money […].

Other 52
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Ann Arbor becomes a Starbucks union town

RetailWire

Four of out five Starbucks in Ann Arbor, MI, voted to unionize. In all, ten stores in the state are voting on whether to join a union or not. Elizabeth Blackwell, a barista at one of the stores, said that Starbucks’ decision to shorten store hours, which cut staff hours in the process, was among the factors that led employees to vote “yes” to joining Workers United.

Article 52
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Customer returns: Five fundamentals to recoup revenue

365 Retail

The pandemic has not been kind to many things, but to ecommerce, it’s been an unprecedented period of success. Statista research suggests that ecommerce has more than doubled its share of total global retail in the last five years, from 10.4% of global sales in 2017, to 21% in 2022. If you’re not selling online yet, you ought to be. . But with great gains come great returns.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.