Forrester eCommerce
JANUARY 23, 2023
In 2023, Empowered Customers Are Engaging Differently With Brands In 2016, we introduced Forrester’s Empowered Customer Segmentation, based on consumer behavior we’ve been monitoring and analyzing since the 1997 launch of Forrester Analytics’ Consumer Technographics® survey data.
Retail TouchPoints
JANUARY 23, 2023
Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. and Europe. The launch is a first for an ecommerce company in India and a signal of the rapid growth in that region, which is the fastest-growing ecommerce market in the world, according to eMarketer. “We’re thrilled to launch Amazon Air in India to ensure we can provide our growing customer base with great selection, low prices and faster deliveries,” said Sarah Rhoads, VP
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My Wife Quit Her Job
JANUARY 23, 2023
Today I have an extra special guest on the show, Daniel DiPiazza. The reason why I love Daniel is that he is such a passionate guy and he’s great to talk to about mindset. Daniel recently acquired Under30CEO, he owns a site called AlphaMentorship and he launched a new podcast called The New Wave Entrepreneur. He also just released a brand new book called The True Artifact: 33 Lessons on Creativity, Purpose, Life, and Love.
Retail TouchPoints
JANUARY 23, 2023
GameStop is reportedly planning to close its Shepherdsville, Ky. distribution center, according to a letter to employees seen by WDRB News. The closure, which is scheduled to be completed by June 30, could affect hundreds of jobs at the facility. Workers at the facility also have published LinkedIn posts stating that the facility is closing. The closure was further confirmed by a commercial real estate listing stating that the 630,000-square-foot building will become available for a new occupant
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
JANUARY 23, 2023
Empathizing with the people you design for is almost always the first step in design frameworks, because it helps you put aside your assumptions and gain insights into what people do, think, and feel. This is why many brands follow those frameworks and start their design process by conducting research and synthesizing key learnings about customers. This is a great start, but those learnings are often forgotten about in the later stages of the design process and don’t get to the final product.
Retail TouchPoints
JANUARY 23, 2023
Saks.com is planning to let at least 100 employees go, approximately 5% of the ecommerce retailer’s 2,000-person workforce, according to WWD and other media outlets. Saks.com was split off as an online standalone retailer by parent company HBC in 2021 in partnership with private equity firm Insight Partners. The retailer did not respond to a request for comment from Retail TouchPoints about the layoffs, but a spokesperson told WWD that “as a matter of company policy, we don’t comment on rumor or
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Retail TouchPoints
JANUARY 23, 2023
There’s been quite a bit of hype about the metaverse — it’s the next big thing, it will transform how companies engage with customers and it will alter the way we do business. The metaverse simply integrates the physical and digital worlds, enhancing both through virtual worlds or simple contextual overlays. While companies currently interact with customers via multiple channels — mobile devices, desktop computers, email, social media and chatbots — leveraging the metaverse helps com
RetailDive
JANUARY 23, 2023
Ease, joy and affordability are key pillars of the company's efforts to build on its “Targét” reputation, executives said at NRF’s Big Show.
Retail TouchPoints
JANUARY 23, 2023
A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social commerce. Chief Marketing Officer Andréa Mallard’s role has been expanded to include external communications, and former Chief Communications Officer LeMia Jenkins has become Pinterest’s first-ever Chief of Public Affairs and Sustainability Officer.
RetailDive
JANUARY 23, 2023
We highlight three key ways your apparel brand can leverage AI and machine learning to increase conversion and personalize retail both online and in stores.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
JANUARY 23, 2023
If you’re a child of the ’90s then you already know (and probably love) Dippin’ Dots. If you’re not and you don’t have kids or have never been to an amusement park, then here’s the long and short of it — Dippin’ Dots is cryogenically frozen ice cream that form little beads to create a flavor and texture party in your mouth. Dippin’ Dots are flash frozen at -320° F and must be stored at temperatures well below what a typical home freezer can accommodate.
RetailDive
JANUARY 23, 2023
With macroeconomic challenges from 2022 seeping into the new year, brands are balancing out their store count, pushing for profitability and more.
Digital Doughnut
JANUARY 23, 2023
Advancements in AI technology are transforming the advertising industry as we know it. Deep Learning, the latest generation of AI, can do in a millisecond what the human brain couldn’t do in a lifetime. Its ability to not only process data at supersonic speed, but also learn from every new piece of information, has opened up endless possibilities for advertising.
RetailDive
JANUARY 23, 2023
Consumers are more cautious and discerning, yet eager to get out and about, Euromonitor’s Michelle Evans told an NRF audience last week.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Smile.io
JANUARY 23, 2023
The food and beverage industry is one industry that relies on repeat purchases and brand loyalty to succeed. Think of all of your favorite food and beverage products and the loyalty that is associated with them. Either because a certain product is a staple in your home, the price is affordable, or simply you can’t live without it. The food and beverage industry is extremely competitive, but once you can lock in a customer to pledge loyalty to your products, you can start building brand lo
RetailDive
JANUARY 23, 2023
Walmart Business aims to save time and money for small business owners who buy from the retailer to support their own businesses.
ChannelAdvisor
JANUARY 23, 2023
Today, every channel is an e-commerce channel. Shoppable media has made it possible to turn TikToks into sales and website clicks into in-store purchases. Many brands now choose to implement shoppable content solutions across their marketing assets for a wide range of benefits, including improving the consumer journey, strengthening retailer relationships and increasing sales by complementing their e-commerce store, to name a few.
RetailDive
JANUARY 23, 2023
As the travel brand sees increased interest in travel from consumers, Carla Dunham brings marketing experience from Foxtrot and Equinox.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Profitero
JANUARY 23, 2023
This winter has undoubtedly been bleak for UK households and businesses.
RetailDive
JANUARY 23, 2023
Jason Gowans, who will report to Michelle Gass, will help grow the company’s direct-to-consumer business.
Canadian Special Events
JANUARY 23, 2023
Our team at CSE recently came across a great new creative product. Custom-shaped foam boxes are designed to elevate the flower-giving experience. They come in various shapes and letters, and they arrive fresh, protected by foam. Thes e boxes are not your typical square or rectangular containers; they come in an array of unique shapes like letters or holiday designs such as Christmas trees, Santa, menorahs, Easter bunnies, and heart-shaped boxes for Valentine’s Day.
RetailDive
JANUARY 23, 2023
Thanks to new omnichannel tech, selling online is a low-cost way for independent retailers to grow.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
IntelligenceNode
JANUARY 23, 2023
Lyle Walker, VP of Strategy at Intelligence Node, is a distinguished retail leader with 30+ years of experience across global retailers, brands, and tech providers. Drawn to the company culture, The post Industry Veteran & Strategy VP Lyle Walker on Intelligence Node’s Superior Technology & Processes appeared first on Blog.
RetailDive
JANUARY 23, 2023
Marquee Brands has taken a minority stake in the newly-formed Hatch Collective, led by Hatch CEO and founder Ariane Goldman.
RetailMinded
JANUARY 23, 2023
Artificial intelligence has made huge strides in the last decade, transforming almost every aspect of life. One area where artificial intelligence has helped add real value is the way businesses operate. However, many business people are still skeptical about the role of AI in business, thus losing out on a resource that could make a big difference in their operations and profits.
RetailDive
JANUARY 23, 2023
The company said that the investment puts it on track to reach profitability this year.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailWire
JANUARY 23, 2023
The worst avian flu outbreak in U.S. history has led to the deaths of millions of chickens and turkeys, pushing prices higher for eggs and poultry. Nebraska, which saw 4.8 million birds die during a bird flu outbreak in 2015, has lost more than 6.7 million since March of last year.
RetailDive
JANUARY 23, 2023
Discover how retailers and brands can take the benefits of retail media in store.
RetailWire
JANUARY 23, 2023
UPS and 350,000 of its workers are looking at a potential strike this summer if the delivery service and the International Brotherhood of Teamsters fail to hammer out a new labor contract. Amazon.com is UPS’s largest customer. About 40 percent of the UPS workers affected are drivers. UPS posted record profits in 2022.
RetailDive
JANUARY 23, 2023
The internal recruitment program is expanding from two training center locations to seven.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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