How to Boost Customer Loyalty After the Holiday Season
SheerID
JANUARY 8, 2024
Start the new year right with these expert marketing tactics for boosting customer loyalty after the holidays.
SheerID
JANUARY 8, 2024
Start the new year right with these expert marketing tactics for boosting customer loyalty after the holidays.
Practical eCommerce
JANUARY 8, 2024
Five developments will likely hasten the convergence of ecommerce and physical selling The post Omnichannel Retail Will Accelerate in 2024 appeared first on Practical Ecommerce.
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Retail TouchPoints
JANUARY 8, 2024
One of the largest pharmaceutical companies in the world, Eli Lilly , is going DTC with the launch of the new LillyDirect platform, which offers disease management resources and home delivery of select Lilly medicines. At the outset, LillyDirect is focused on three conditions — obesity , migraines and diabetes. But the company said that the platform will continue to be “updated and expanded” with future updates, potentially including the addition of new products and services such as programs to
My Wife Quit Her Job
JANUARY 8, 2024
In this episode, I’m going to give you my predictions for ecommerce and small business entrepreneurship in 2024. I’ll dive into what’s next, discuss everything from the shifting landscape of eCommerce jobs to artificial intelligence and what’s going on with China. What You’ll Learn My predictions for 2024 Ho artificial intelligence will affect business The role of China and ecommerce Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run
Speaker: Jason Cottrell and Brian Walker
Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.
Retail TouchPoints
JANUARY 8, 2024
The L’Occitane Group has streamlined its leadership structure, combining the responsibilities of CEO and Group Managing Director and naming current Group Managing Director Laurent Marteau as its new Group CEO. Acting CEO André Hoffmann will step down from this position but will remain an Executive Director and member of the Group’s board. Marteau has 20+ years of experience in global beauty, working in various senior management roles for the LVMH Group for 15 years.
Wiser
JANUARY 8, 2024
Retail price checks, an essential aspect of retail, involve monitoring and updating the prices of goods within a store. However, with the sheer volume of products and the rapid fluctuations in market trends, this can be an overwhelming task. In the pursuit of competitive pricing and high customer satisfaction, these checks must be accurate, efficient, and consistent across all locations.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
RetailWire
JANUARY 8, 2024
Are you someone who enjoys adventure and wouldn't mind touring the country in one of America's most iconic vehicles? If yes, you might be one of the people Oscar Mayer is seeking.
Retail TouchPoints
JANUARY 8, 2024
Ever since a bold, mob-style group ransacked a California Nordstrom , we’ve seen increasing news of retail theft and loss. We’ve also witnessed an increase in retail earnings reports that cite shrink and organized retail crime (ORC) as the cause for reduced profitability compared to previous quarters. Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios.
RetailDive
JANUARY 8, 2024
From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.
Retail TouchPoints
JANUARY 8, 2024
Instacart is bringing advertising to its AI-powered smart shopping carts, Caper Carts. The new offering will be piloted at Good Food Holdings’ Bristol Farms stores in Southern California, with additional retail partners rolling out in the months ahead. Image courtesy Instacart. The smart cart ads will bring the kind of personalized, dynamic advertising traditionally only seen online into the physical aisles of the grocery store.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
RetailWire
JANUARY 8, 2024
The much-anticipated billion-dollar court trial determining whether Berkshire Hathaway used improper accounting techniques in their purchase of the Haslam family's minority stake in Pilot Travel Centers was surprisingly canceled. Instead of a trial, the two sides have agreed to a settlement, though the terms were not disclosed to the public.
Retail TouchPoints
JANUARY 8, 2024
One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior to purchase — and despite many advances in technology, that fact remains a major ecommerce challenge. However, Amazon is using AI to try to close the appearance vs. reality gap in multiple ways. According to a blog post written by Apoorv Chaudhri, Director of Computer Vision and Machine Learning at Amazon Fashion, AI-powered solutions now offer Amazon shoppers: AI-driven size recommend
RetailWire
JANUARY 8, 2024
Airline Cathay Pacific has recently been in the spotlight after canceling more than 80 flights since Christmas Eve, leaving passengers worried about potential further interruptions.
Omnisend
JANUARY 8, 2024
Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for y
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
RetailDive
JANUARY 8, 2024
The past year was riddled with bankruptcies, layoffs and a handful of public debuts. What does this next year have in store for the industry?
Digital Doughnut
JANUARY 8, 2024
Topic clusters are a content strategy and SEO approach that involves organizing your website's content around a central pillar topic and related subtopics. This strategy can help improve your website's search engine optimization (SEO) by providing a more organized, user-friendly, and authoritative structure for your content.
RIS News
JANUARY 8, 2024
KnitWell Group has added Chico's, White House Black Market, and Soma to its portfolio, following the sale of Chico's FAS to private equity firm Sycamore Partners for approximately $1 billion.
Practical eCommerce
JANUARY 8, 2024
"It's like Baskin-Robbins. There are 31 flavors of available candidates — interim, permanent part-time, full-time, per-project, onside, remote, partial remote, and fractional." The post Q&A: Ecommerce Employment in 2024 appeared first on Practical Ecommerce.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
JANUARY 8, 2024
Like many retailers where the majority of associates aren't at a computer, PetSmart evolved their internal communications channels to ensure they could reach all associates across stores, distribution centers (DCs) and home offices.
TalkingRetail
JANUARY 8, 2024
Following a firearms incident at a convenience store in Liverpool on Wednesday, 3 January, Merseyside Police has charged a man with firearms offences. A shop assistant was threatened when the man demanded cash before firing a gun into the ceiling.
RetailDive
JANUARY 8, 2024
Molly Langenstein took over the top job four years ago amid slumping sales and a tumultuous period for the women’s apparel company.
RIS News
JANUARY 8, 2024
In a recent blog post, Tom Ward, executive vice president and chief e-commerce officer, Walmart U.S., detailed some recent e-commerce changes.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
JANUARY 8, 2024
Improving the employee experience goes a long way to improving customer experience, writes Lindsey Peters, Retail and Consumer Goods Industry Lead at Celonis.
RIS News
JANUARY 8, 2024
Dollar General announced Steve Sunderland will leave the retailer as its executive vice president, store operations. Get the details and learn who will take on his role.
RetailDive
JANUARY 8, 2024
Thomas Cowhey is taking on the top finance job as the company looks to get back on track following a restructuring, layoffs and rising costs.
RetailWire
JANUARY 8, 2024
17-year-old Bella Lin used her $2,000 savings to start an Amazon side business, which she created to solve the problem of disappearing pet guinea pigs.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
JANUARY 8, 2024
For nearly three decades, Woods was wearing NIke during some of his most memorable athletic achievements.
TalkingRetail
JANUARY 8, 2024
Nisa has announced a £1m price drop campaign to lower the wholesale selling price (WSP) of hundreds of products, as part of its strategy to ensure its retailers remain competitive.
RetailDive
JANUARY 8, 2024
Former Vista Outdoor CEO Christopher Metz will replace John Merris later this month, as the company lowers guidance for the fiscal year.
TalkingRetail
JANUARY 8, 2024
Imperial Tobacco has updated L&B Blue New Crush Fusion and Embassy Signature New Crush Fusion.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
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