Forrester eCommerce
DECEMBER 18, 2020
In 2020, one message in the AI market came through loud and clear: AI’s got some explaining to do! Explainable AI (XAI) has long been a fringe discipline in the broader world of AI and machine learning. It exists because many machine-learning models are either opaque or so convoluted that they defy human understanding. But […].
Kissmetrics
DECEMBER 18, 2020
Color wields enormous sway over our attitudes and emotions. When our eyes take in color, they communicate with a region of the brain known as the hypothalamus, which sends a cascade of signals to the pituitary gland, on to the endocrine system, and then to the thyroid glands. The thyroid glands signal the release of hormones, which cause fluctuation in mood, emotion, and resulting behavior.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Forrester eCommerce
DECEMBER 18, 2020
In our recent report, “The Myth Of A World After: A European Recovery Perspective,” we outlined how B2C consumption will evolve in post-pandemic Europe. In 2020, consumers have massively and quickly shifted to more local, digital, and environmentally friendly behaviors. We showed how the growing importance of values-based consumption for a minority of affluent consumers […].
Kissmetrics
DECEMBER 18, 2020
The e-commerce landscape is becoming more competitive by the day. As such, e-commerce store owners need to find innovative ways to stand out from the crowd. One platform that made this possible, especially for smaller players, was Wanelo. However, now that the online shopping giant is no longer operating, you might be interested in finding the best alternatives to Wanelo.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
DECEMBER 18, 2020
Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use their personal experiences and opinions to guide shoppers seamlessly through the decision-making journey. But with the industry’s “great digital shift” accelerated by COVID-19, retailers have had to find ways to use technology to support their people — especially store stylists.
Kissmetrics
DECEMBER 18, 2020
If you own a local business, be it a restaurant, bar, retail store, or even a local service provider, you might have heard of Yelp Elite. This coveted group of “expert reviewers” gets more exposure on their reviews from others. The Yelp Elite Squad reviews can have a positive or negative impact on your business’ reputation, even though n egative reviews can help your business seem more trustworthy.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
|
Kissmetrics
DECEMBER 18, 2020
Out of all of the major social networks, Instagram has remained one of the most closed. It doesn’t let you put links in your captions. It hasn’t added as many other functions, though we do now have Instagram Stories. For a long time, it didn’t allow third-party apps to post to the platform. That last point was especially tricky for digital marketers.
Forrester eCommerce
DECEMBER 18, 2020
With good data, AI can continue to learn and evolve, and by doing so, enable sales reps to focus on what they do best.
Retail TouchPoints
DECEMBER 18, 2020
DICK’S Sporting Goods has partnered with Instacart to launch same-day delivery at more than 150 stores. The service will be available to shoppers in Connecticut, Delaware, Georgia, Maryland, New Jersey, New York, Ohio, Pennsylvania, Virginia and Washington, D.C. Shoppers can place their orders through DICK’S ecommerce site or the Instacart app. Options include one-hour rush delivery or scheduled deliveries with windows later in the day.
lateshipment
DECEMBER 18, 2020
In 2020, we are witnessing an explosive growth in the popularity of online shopping. According to Forrester’s brief , the volume of online commerce has grown by more than 18.5% over the past 12 months. It is primarily due to the introduction of quarantine precautions that have influenced buyers all over the world. Annually, business owners, marketers, and eCommerce business managers employ tailored strategies to guarantee frictionless holiday season shopping.
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
DECEMBER 18, 2020
COVID-19 has been impacting the United States since March. The resulting lockdowns and shelter-in-place orders have caused a shift in buying behavior among American consumers. Varying product availability has been a key reason for these changing buying decisions, prompting consumers to choose between need and preference. Consumers’ increased desire to stay home has contributed to the shift as well, accounting for the rise of online shopping during coronavirus.
Kissmetrics
DECEMBER 18, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The days of the paper punch cards and physical time clocks are fading in the rearview mirror. But time clock software isn’t just a less clunky alternative to the physical clock. It saves companies time by eliminating all the processing of individual cards.
Retail TouchPoints
DECEMBER 18, 2020
Specialty retailer rue21 plans to open 15 stores in 2021, following the recent openings of three new brick-and-mortar stores. The retailer, which operates nearly 700 locations in 45 states, also has refinanced its existing term loan, increased available liquidity and lowered its cost of capital. . The company amended its asset-based credit facility to increase availability to $155 million due in 2025, led by Bank of America.
GetElastic
DECEMBER 18, 2020
Convenience has been a key driver of the success for many brands that have survived during the COVID-19 pandemic. And though it may feel like we are slowly coming to the end of these unprecedented times, consumer buying behavior is forever changed, and will in turn, affect the success of many businesses for years to come. As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of onli
Advertisement
In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
FastSpring
DECEMBER 18, 2020
While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue.
TalkingRetail
DECEMBER 18, 2020
Bestway Wholesale has confirmed it has bought Costcutter Supermarkets Group (CSG) from owner Bibby Line Group. Bestway said the acquisition, which will complete on approval from the Financial Conduct Authority, follows the improvement in CSG’s financial performance over the last two years. During the 12 months to 31 December 2019, CSG’s sales rose by 10%.
RetailDive
DECEMBER 18, 2020
As the year that was defined by disruption and uncertainty comes to a close, the retailer is gearing up for the celebration of a lifetime.
TalkingRetail
DECEMBER 18, 2020
Food and drink wholesaler JW Filshill has invested around £600,000 on a delivery fleet upgrade in a drive to improve efficiency and reduce its carbon footprint. The five new 18 and 26-tonne lorries are a foot lower than its existing fleet, making them more energy-efficient because of reduced wind resistance, feature a full telematic system using.
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
DECEMBER 18, 2020
Research from Comcast Business suggests features like BOPIS and curbside pickup could lure consumers to small businesses.
ChannelAdvisor
DECEMBER 18, 2020
What a year it’s been. The past 12 months have seen existing e-commerce trends accelerate years ahead, as more consumers were forced online, more brands sped up their digital transformation and more fulfillment companies grappled with shipping infrastructures pushed to the brink. . We even saw 2020 holiday GMV trends accelerate growth earlier into the month of November. .
RetailDive
DECEMBER 18, 2020
The agency is also undergoing a temporary employee shortage due to the COVID-19 surge and warns of short-term delays.
TalkingRetail
DECEMBER 18, 2020
Nisa retailers raised around £165,000 during England’s recent lockdown period which has been donated to support hundreds of community charities. The money was raised through the symbol group’s Making a Difference Locally (MADL) charity between 5 November and 2 December when England was in its second lockdown of the year. More than 200 Nisa outlets.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
DECEMBER 18, 2020
A one-hour variety program showcasing Walmart's holiday offerings illustrates why the retailer is interested in acquiring a stake in the app.
TalkingRetail
DECEMBER 18, 2020
The police response to incidents of violence and abuse experienced by retail workers is to be subject to a new inquiry by a cross-party group of MPs, it was announced today. The Home Affairs Committee has also launched a public survey to give people who have experienced these incidents the opportunity to explain what happened.
RetailDive
DECEMBER 18, 2020
The retailer expects to be out of Chapter 11 by Dec. 31 with new cash, less debt and following a "successful holiday season.
TalkingRetail
DECEMBER 18, 2020
The NFRN has announced that Greg Deacon has left his role as chief operating officer (COO) at the trade association. Deacon, who has held the position since September 2019, leaves with “the best wishes of the National Executive Committee” National president Stuart Reddish, vice-president Muntazir Dipoti and deputy vice-president Jason Birks will look after Deacon’s.
Advertisement
In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
DECEMBER 18, 2020
Accelerated investments in 2020 redefined omnichannel, writes Amanda Bourlier, head of retail at Euromonitor International.
TalkingRetail
DECEMBER 18, 2020
The Association of Convenience Stores (ACS) is helping more retail workers develop the skills to deal with shoppers suffering from dementia. It is working with the Alzheimer’s Society to create more Dementia Friends in the convenience sector by hosting a series of virtual awareness sessions next month. It is the latest stage of a campaign.
RetailDive
DECEMBER 18, 2020
At this point, even many online orders will be fulfilled via brick and mortar.
TalkingRetail
DECEMBER 18, 2020
A trade group says it is “profoundly disappointed” about the decision to impose a six-week lockdown in Northern Ireland which it claims will decimate the business of independent retailers. Retail NI chief executive Glyn Roberts said: “It is profoundly disappointing that the executive has had to take this course of action because of the non-compliance.
Advertisement
Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Expert insights. Personalized for you.
403 
Let's personalize your content