Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. The latest data from the Adobe Digital Economy Index revealed that out-of-stock messages rose a whopping 325% in October 2021 compared to the same month in pre-pandemic times (way back in 2019), and in the last month alone consumers have been hit with more than 2 billion out-of-stock messages online.

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Gifts Supplies Shipping Consumer 312

BigCommerce

NOVEMBER 29, 2021

Expanding your online presence can seem daunting, but it doesn’t have to be.

Consumer 385

Consumer Omnichannel 385

Forrester eCommerce

NOVEMBER 29, 2021

First line sales managers will be working day in and day out with reps. So, to ensure that the knowledge and skills just learned at sales enablement training events stick, it’s critical that you enable FLSMs to coach and inspect their teams and help reps put into practice whatever the newest competency may be.

Events 195

Events Management 195

Ecommerce Platforms

NOVEMBER 29, 2021

When it comes to choosing the best ecommerce platform, Australia has plenty of options. Just like the majority of the world today, Australians have rapidly embraced the benefits of ecommerce for quick and convenient transactions. Entrepreneurs have endless opportunities to convert customers with the right selection of products, and services. Of course, if you’re a business leader thinking of getting started online, you’re going to need a few essential tools before you jump in.

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eCommerce Platforms Payment Services eCommerce Shipping Costs 196

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Forrester eCommerce

NOVEMBER 29, 2021

In my new report, Now Tech: Bot Management, Q4 2021, I discuss the ongoing scourge of bad bots and define the vendor landscape for bot management solutions. I chatted with my research associate, Isabelle Raposo, about this report over the course of the research process. This is the first time we’ve worked on a report […].

Management 195

Management Customer 195

My Wife Quit Her Job

NOVEMBER 29, 2021

AliExpress is one of the largest ecommerce marketplaces in the world and extremely popular among businesses and consumers alike. For small business owners, AliExpress dropshipping has become a cheap and easy way to start selling online. Meanwhile, consumers all over the world can purchase inexpensive merchandise from China that can’t be found anywhere else.

eCommerce 156

eCommerce Consumer 156

Retail TouchPoints

NOVEMBER 29, 2021

As we look at what is filling the diminishing role that religion plays in the lives of Gen Z , we can clearly see this generation gravitate toward products, services and experiences that provide ways for them to take care of their physical and mental well-being and offer them community and social connection. According to a Current Forward survey of 2,000 Gen Zers and millennials, Nike received top mentions as a brand that reaps benefits similar to loyal followers or enthusiasts of religions.

Retail 162

Retail Outdoor Apparel Fashion 162

ecomdash

NOVEMBER 29, 2021

An instructional guide to create evocative and effective product descriptions that sell your products for you. The post How to Write the Best Product Descriptions: Complete Guide for 2022 appeared first on Ecomdash.

Shopping Carts 148

Shopping Carts 148

GetElastic

NOVEMBER 29, 2021

Have you ever been frustrated by an online shopping experience? Clicked on a link while scrolling social but abandoned it because the product page loaded too slowly? Increasingly, customers expect convenient and seamless experiences when buying online. These expectations can have a surprisingly impactful effect on your brand's bottom line. When it comes to eCommerce, an often-neglected aspect is website performance.

eCommerce Platforms 147

eCommerce Platforms Mobile B2C B2B 147

MakeWebBetter

NOVEMBER 29, 2021

eCommerce has a lot of advantages that brick-and-mortar shopping doesn’t. Consumers can shop anytime and from anywhere—the store is never closed, and it’s on your smartphone. It’s easy to comparison-shop to find lower prices or better selection. And the whole world (almost) is just a few clicks away so that shoppers can find even the […]. The post Want It All, Want It Now—How To Handle Customer Service In The Modern eCommerce Environment appeared first on MakeWebBetter.

Comparison Shopping 136

Comparison Shopping eCommerce Customer Consumer 136

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RetailDive

NOVEMBER 29, 2021

Brett Biggs officially departs on Jan. 31, 2023. As part of the transition, he will remain a board member of the retailer's fintech startup.

Retail 125

Retail 125

365 Retail

NOVEMBER 29, 2021

The vast majority of retail customers (87.9%) felt the shopping experience improved during the pandemic. This coincided with a move to online services and apps, with many saying they will continue to shop in this way even after the pandemic subsides. There is also greater willingness to share personal data, according to new research from analytics leader SAS.

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Improvements Customer Retail Banking 98

RetailDive

NOVEMBER 29, 2021

After the cycle maker launched its own private label apparel, the athleisure specialist claimed the new products infringed on its patents.

Apparel 115

Apparel 115

eCommerce CEO

NOVEMBER 29, 2021

If you are an artist and want to sell your own handmade products, navigating the ecommerce space can feel overwhelming – especially with all of. Read more.

eCommerce 98

eCommerce 98

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

NOVEMBER 29, 2021

The Off-White founder and men's artistic director of Louis Vuitton was diagnosed with cancer years ago, but kept his condition private.

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365 Retail

NOVEMBER 29, 2021

Black Friday spending levels have surpassed the previous two years, provisional data has indicated. Figures from Barclaycard – showing credit card spending from midnight to 5pm on Friday – revealed sales volumes have increased by 2.4% compared with Black Friday in 2019, weeks before the first coronavirus case was detected. This also represented a 23.0% increase on volumes against 2020, Barclaycard said.

Shipping Costs 75

Shipping Costs Events Supplies Shipping 75

RetailDive

NOVEMBER 29, 2021

Consider these top steps to making a successful retail media operation.

Retail 126

Retail Operations 126

365 Retail

NOVEMBER 29, 2021

McColl’s Retail Group has announced that terms have been agreed with Wm Morrison Supermarkets Limited to extend the number of Morrisons Daily conversions from 350 to 450 stores. The Company expects to complete all 450 conversions by the end of November 2022, compared to its previous target of 350 in the same timeframe. Morrisons is extending its support and increasing its contribution to the enlarged conversion programme.

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Retail Customer 64

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

NOVEMBER 29, 2021

Consider these top steps to making a successful retail media operation.

Retail 104

Retail Operations 104

365 Retail

NOVEMBER 29, 2021

Sainsbury’s has teamed up with Amazon to open a store where customers can pick up items and leave without having to use a till. It opened the store in Holborn, central London, on Monday, yards away from similar checkout-free stores from Amazon and Tesco. Sainsbury’s has opened a checkout-free store in central London (Sainsbury’s/PA). Sainsbury’s is using Amazon’s Just Walk Out technology for the store, in Amazon’s first partnership with a third-party international customer for the technology.

Payment Services 64

Payment Services Technology Operations Customer 64

Fabric Blog

NOVEMBER 29, 2021

Radial order management (ROM) is a standalone solution that helps brands and retailers create an optimized shopping journey for their customers. It emphasizes omnichannel commerce , handling different aspects of the supply chain on a more centralized platform.

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Management Omnichannel Supplies Customer 52

RetailWire

NOVEMBER 29, 2021

Companies engaged in selling secondhand goods have a strong message at this point in time. Pricing remains a value in an inflationary period and inventory remains solid despite the supply chain disruptions affecting sellers of new goods. “While many retailers have been forced to raise prices due to inflation or supply chain pressure, we do not have the same level of exposure,” James Reinhart, CEO of ThredUp, said on the company’s third quarter earnings call.

Supplies 52

Supplies Consumer Other Customer 52

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

365 Retail

NOVEMBER 29, 2021

With Christmas just a few weeks down the line, it’s high time you started planning out your shopping list to avoid having to deal with last minute presents or even worse, actually forgetting to get someone a gift! Shopping can be monotonous and hard, especially when you’ve been buying Christmas presents for over a decade, and maybe even more! To make things easier for you, we’ve put together a list of the newest, most unique gifts this season, so your gift is bound to stand out from the rest!

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Presentation Arts Gifts Fashion 52

RetailWire

NOVEMBER 29, 2021

Dave Clark, CEO of Amazon Worldwide Consumer, said the company had “record-breaking Black Friday” with consumers spending heavily on clothing, holiday decor and toys. “I don’t see inflation particularly impacting consumers this holiday season so far, and we’re very optimistic about what’s to come,” he said.

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Toys Clothing Consumer Article 52

365 Retail

NOVEMBER 29, 2021

As retailers increase in size, the opportunities for growth and development in their original market can become few and far between. For eCommerce and physical retail businesses alike, market dominance in one country or region can lay the foundation for expansion into new markets and countries. Furthermore, international expansion can help to diversify revenue streams and support sustainable growth – but it’s also a risky strategy.

Marketing 52

Marketing Operations Retail eCommerce 52

RetailWire

NOVEMBER 29, 2021

U.S. retailers are expected to generate fewer dollar sales for Cyber Monday than they did last year as limited inventory and less sharply discounted fail to move consumers. “We’ve seen the lowest holiday discount rates in recent history,” said Rob Garf, general manager of retail at Salesforce. “There won’t be more presents under the tree this year.

Presentation 52

Presentation Consumer Management Retail 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

365 Retail

NOVEMBER 29, 2021

As the global digital consultancy continues on its growth trajectory, Appnovation announces new leadership talent, several strategic partnerships in the retail and commerce industry and its acceptance into the MACH Alliance. Building on its existing roster of work with global retail and commerce clients , the series of initiatives solidify Appnovation’s position as a global provider of cutting edge retail and commerce solutions, helping its customers deliver innovative digital experiences that d

Merchant Services 52

Merchant Services BigCommerce Multi-channel Retail 52

Ecommerce Guru

NOVEMBER 29, 2021

The DP world launches e-commerce platform named Dubuy. The company intends to expand the site’s business-to-business (B2B) reach by hurling it in more countries throughout Africa in the coming months. This is Dubuy’s third market in East Africa, after establishing a presence in Rwanda and the announcement of ambitions to expand into Ethiopia in recent months.

eCommerce Platforms 52

eCommerce Platforms eCommerce B2B Marketing 52

365 Retail

NOVEMBER 29, 2021

Retail property giant Hammerson is in talks over the sale of the Silverburn shopping centre near Glasgow for around £140 million. Shares in the company moved higher on Monday after it confirmed talks over the disposal of the site, which is a 50-50 joint venture Hammerson holds with the Canada Pension Plan Investment Board (CPPIB). Silverburn, based in Pollok, Glasgow, was originally bought by Hammerson for around £300 million in 2009.

Operations 64

Operations Improvements Retail Marketing 64

RetailWire

NOVEMBER 29, 2021

Consumers can expect to pay five to 10 percent more this year for a live tree and increases of up to 30 percent on artificial versions. “Christmas is not canceled, everyone will be able to find a Christmas tree,” said Jami Warner, executive director of the American Christmas Tree Association.

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Consumer Article 40

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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