Wed.Jul 21, 2021

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Buy An Integrated DXP Platform, Not Just A Box Of Rocks

Forrester eCommerce

Ernest Dichter might have a lot to say about tech leaders attracted to portfolios over platforms. He’s the one who showed Betty Crocker that making the customer crack an egg made them feel like they were actually baking something homemade, instead of just rehydrating Space Lunch. It feels like this kind of “homemade” thinking gets […].

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The 10 Elements of a Successful Social Media Profile

Kissmetrics

Having good social media profiles can get you more exposure online, help you connect with your fans or customers, and improve your online reputation. Unless you have a major site associated with your name (like NeilPatel.com ), your social media profiles are usually the first results Google shows when someone searches for you. Start thinking of each social media profile you create as a landing page for your personal brand.

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ACI ASQ Surveys + FeedbackNow = A Quest To Improve Real-Time Customer Experience

Forrester eCommerce

Collecting solicited feedback at the exact time passengers live the experience is the only way to truly assess the quality of that experience as it moves through all touchpoints of their journey. ACI and FeedbackNow are committed to enabling this so CX leaders can improve the passenger experience.

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30 Great Franchise Business Ideas

Kissmetrics

If you’re a new entrepreneur looking for profitable business ideas with minimal risks, a franchise business can be a great place to start. A franchise business carries the success, credibility, and popular associations of established brands, reducing the need for extensive marketing and brand building for you as a franchise owner. This can save you much time and money as you focus on making your business more profitable.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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JCPenney Launches New Inclusive Beauty Brand to Promote BIPOC Businesses

Retail TouchPoints

JCPenney is putting its stake in the inclusive beauty movement with the launch of a new in-store and online beauty experience. The core mission of JCPenney Beauty is to create a “hyper-inclusive,” omnichannel experience that “exemplifies [the retailer’s] commitment to amplify diverse and inclusive beauty brands.” Launching in select retail locations and on jcp.com October 2021 , JCPenney Beauty will go to market with Thirteen Lune as its flagship partner.

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Shift4Shop vs Shopify (July 2021): The Battle of The Ecommerce Platforms

Ecommerce Platforms

Anyone who isn’t a complete newcomer to the world of ecommerce has likely heard of Shopify. After all, it's one of the internet's top contenders when it comes to complete ecommerce solutions. Some may even say it's ruled the market for quite some time now. However, with the rise of all-in-one turnkey platforms like Shift4Shop , we may have stumbled across a viable competitor for the ecommerce giant.

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How To Setup Product Enquiry Forms On WooCommerce

MakeWebBetter

Customers are always curious. And it’s your job, as a merchant, to satisfy their curiosity. That satisfaction will be a reason for them to purchase from you. An unanswered or unattended customer will seek answers elsewhere and might never look your way again. I’ve seen so many online stores that create excellent products but fail […]. The post How To Setup Product Enquiry Forms On WooCommerce appeared first on MakeWebBetter.

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Track and Optimize Email Campaign Conversions for Your Amazon Store

Omnisend

Reading Time: 3 minutes. Ecommerce businesses are increasingly turning to Amazon as a way to help promote and sell their products to a much bigger audience. In fact, there are an estimated 6.2 million total Amazon sellers all over the world. Image source. Because of the growth of Amazon sellers, we’re really excited to announce Omnisend’s newest integration with Amazon Advertising.

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How to Price Your Online Products

ecomdash

Product pricing has a considerable effect on the success of a business. We've put together a guide to help you price your online products. The post How to Price Your Online Products appeared first on Ecomdash.

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Retail Industry Awards 2021 shortlist: top independent stores revealed

TalkingRetail

The shortlist of independent finalists in the 2021 Retail Industry Awards has been unveiled. Judging for the awards was completed last week, with dozens of retailers and industry experts scrutinising hundreds of top-quality entries to come up with the ‘best of the best’ in the independent sector. Kim Reddick, commercial director for the Retail Industry.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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4 trends impacting retail marketing strategies

RetailDive

Brands are looking beyond Facebook and Google — and sometimes resurfacing older channels — to advertise.

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Nisa among the groups cashing in on summer barbecue business

TalkingRetail

As the UK bakes in the heatwave, Nisa is among the symbol groups offering a range of hot weather promotions through its retailers. Seasonal promotions available to stores this week include deals on burgers, kebabs, potato salad and coleslaw, as customers bring out their barbecues. Wines, beers and soft drinks are also on offer, with. This story continues at Nisa among the groups cashing in on summer barbecue business.

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Ulta to open first Target shop-in-shop locations in August

RetailDive

The retailers plan to open 800 experiential stores nationwide, featuring items from over 50 beauty brands like Clinique, MAC Cosmetics and Morphe.

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Spar opens forecourt store in Blantyre

TalkingRetail

A 3,5000 sq ft Spar has opened on a new EG Group forecourt in Blantyre. The store has dedicated shoppers’ parking and is open 24 hours, seven days a week. The Spar Scotland store has a Starbucks unit and a range of food-to-go as well as an external cash machine, fresh produce, lottery and Paypoint. This story continues at Spar opens forecourt store in Blantyre.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Madewell, ThredUp team up on 'Madewell Forever' secondhand site

RetailDive

The resale company's tech and logistics, available to third parties since 2018, will enable the apparel retailer to expand its sales in a fast-growing market.

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Essential E-Commerce Marketing Strategies For 2021

Ecommerce Guru

No matter whether your online retail firm is just getting started or has grown to the point where it is sustaining a large client base, it is critical that you remain on top of the most recent e-commerce marketing trends and methods for your industry. The process of designing, developing, and ultimately launching an e-commerce website is a significant milestone for your company.

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Foxtrot plans 50 new stores and a larger format

RetailDive

The upscale convenience chain is set to enter a host of new cities, and is rolling out a store model that's twice the size of its traditional shops.

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Loyalty Management Software Guide: Choosing an LMS in 2021

Fabric Blog

Retaining existing customers is easier and more cost-effective than acquiring new ones. To strengthen their connection with customers, companies use loyalty programs. Accenture research shows that over 90% of today’s companies have some form of loyalty program.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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J.C. Penney launches beauty concept featuring Thirteen Lune

RetailDive

Thirteen Lune, which focuses on beauty brands created by Black and Brown founders, will be the flagship brand of the J.C. Penney Beauty venture.

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Signal Capital completes the purchase of three UK shopping centres

365 Retail

Private investment manager Signal Capital , in partnership with retail investment experts Edinburgh House Estates, has completed the acquisition of a further three UK shopping centres; the Quadrant Centre Dunstable, Aberafan Centre Port Talbot and Regent Walk Redcar. Collectively the schemes provide an income of circa £3.4m and comprise a total of 500,000 square feet.

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TikTok to launch workshops to support small businesses

RetailDive

The Small Biz Block Party series is open to owners and employees who want to learn industry tools and tactics to grow their business.

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Convenience store sales growth set to slow in 2021 but pick up after that

TalkingRetail

Booming business for convenience stores during the pandemic is set to slow to modest growth in 2021, according to the latest Lumina Intelligence UK convenience market report. Growth for this year will be 0.3% bringing total sales to £43.2bn, following the 6.3% increase last year. The report says that growth is likely to be highest. This story continues at Convenience store sales growth set to slow in 2021 but pick up after that.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Bed Bath & Beyond to open redesigned NYC flagship

RetailDive

The 92,000-square-foot space, which opens Thursday, features a new layout, in-store digital shopping tools and a Casper shop-in-shop.

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Furniture store finds sitting around boosts profits

365 Retail

A North East furniture store has not sat still, after seeing a huge boost in sales of sofas and suites over the past year. Harrison and Brown, which occupies a five floor building at Holmeside, Sunderland, was hit like many retail outlets by the many periods of closure during the pandemic. But thanks to the introduction of some innovative ways of shopping – including virtual tours and private shopping slots – the store has seen positive growth, including doubling sales for living room furniture.

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Leading pollster and government minister among the speakers at ACS conference in October

TalkingRetail

Retail minister Paul Scully and Ipsos Mori chief executive Ben Page are among the headline speakers at the Association of Convenience Stores’ (ACS) Heart of the Community conference in October. The political conference on 18 October will be held at One Great George St, Westminster and will bring together more than 200 retailers. Themes include. This story continues at Leading pollster and government minister among the speakers at ACS conference in October.

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J.C. Penney sees beauty as key to success in post-Sephora age

RetailWire

Sephora shop-in-shops were a mainstay at J.C. Penney stores for 15 years, but due in part to the department store’s struggles, the beauty chain decided to take the concept to Kohl’s. J.C. Penney is looking to build its own identity with “JCPenney Beauty,” its own in-store shops. Penney has also announced a partnership with Thirteen Lune, an online site focused on promoting emerging beauty brands owned by racial minorities.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Convenience stores should have better access to finance, says ACS

TalkingRetail

Curbs on business banking during the pandemic made it hard for convenience stores to secure better terms for loans, says the Association of Convenience Stores (ACS). The ACS raised the issue in a submission to the All Party Parliamentary Group on fair business banking, which is looking at how diversifying funding could improve access to. This story continues at Convenience stores should have better access to finance, says ACS.

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Ulta Beauty shops to open in Target next month

RetailWire

Target and Ulta Beauty have announced that the two companies will open in-store beauty products shops inside the mass merchandiser’s stores beginning next month. Ulta Beauty at Target will launch in more than 100 Target stores and on target.com with plans to roll the concept out to 800 locations in the coming years. Target associates working in the in-store shops will be trained by the beauty retailer.

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How Retailers Can Use Automation to Transform Store Performance

retailnext

In our latest webinar, we sat down with RetailNext’s Senior Retail Expert, Jacobo Rey and Hadrien Beacco, Head of Solution Engineering from YOOBIC to talk about why retail automation is critical for store performance. We covered a lot of ground and touched on some fascinating topics, but this post will hone in on the 3 biggest pain points that retail teams are facing right now and why automation is imperative to solving them.

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International Council of Shopping Centers changes name, keeps acronym

RetailWire

The International Council of Shopping Centers is now identifying itself as Innovating Commerce Serving Communities. The 65-year-old trade association representing shopping center owners and related businesses will continue to refer to itself by its long-used acronym, ICSC. “The terminology ‘shopping centers’ or ‘retail real estate’ are still clearly an important part of our membership,” said Tom McGee, president and CEO of ICSC.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.