Fri.Feb 25, 2022

article thumbnail

Insights Are The Key To Unlocking New Levels Of Sales Productivity

Forrester eCommerce

Insights Help Sales Leaders Grow Business And Hit Revenue Goals Forrester data show that advanced, insights-driven companies are 8.5 times more likely than beginners to report at least 20% year-over-year growth. The goal of moving to an insights-driven sales system is to enable 90% of reps to achieve quota rather than 50% or less, which […].

Customer 363
article thumbnail

Why Retailers and Social Networks are Saying ‘Full Stream Ahead!’

Retail TouchPoints

Online is becoming a main vehicle for purchases, and forward thinking businesses are already finding ways to seamlessly integrate their in-store and virtual experiences. In today’s world brands need to be omnipresent, having digital footprints across several channels. It’s the only way to reel in younger generations whose buying power will only increase.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Exploring Black Health, Wellness and Entrepreneurship with Muniq Founder and CEO Marc Washington

BigCommerce

Black History Month is a dedicated time to remember, reflect and honor African-American history and achievements.

article thumbnail

b8ta Ends U.S. Operations but the Experiential Trailblazer Leaves Multiple Lessons for Other Retailers

Retail TouchPoints

Experiential retailer b8ta officially shut down its U.S. brick-and-mortar operations on Feb. 18, 2022, according to the company website. The brand’s international businesses, b8ta Japan and b8ta MENA in the UAE, remain operational, and the Japanese business has acquired the brand’s licenses in Japan, according to TechCrunch. “It was an amazing seven years, and we are incredibly thankful to our employees, investors, partners, and shoppers,” said b8ta in a message to its U.S. community.

article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Using Klaviyo Back In Stock Automation

Groove

Using Klaviyo flows for automation is one of the best decisions that mid-market and Enterprise eCommerce merchants can make. With the ability to create a variety of different flows based on unique criteria, Klaviyo makes it easy to customize experiences for every person in a company’s database. In this blog, we’re covering what Klaviyo back in stock flows are, how they work and how they benefit eCommerce businesses.

B2B 195
article thumbnail

Nordstrom Issues Supplier Mandate for RFID Tagging

Retail TouchPoints

Nordstrom has joined other retailers in mandating the application of RFID tags to the products it sells in its stores. The company’s directive to its suppliers includes RFID ticketed products for all of its channels, including Nordstrom, Nordstrom CA, Nordstrom Rack and Nordstrom Rack CA. RFID-ticketed products are not yet required for drop-ship suppliers.

EDI 304

More Trending

article thumbnail

50% of China’s Luxury Shoppers are New to the Market  — And Here’s How to Reach Them

Retail TouchPoints

The explosive growth of China’s luxury fashion sector is being driven by a major influx of new shoppers: 50% of customers entered the market just in the past 12 months, and this group is expected to drive 80% of its growth, according to a survey by Oliver Wyman. That growth potential is massive; sales increased 40% to $41.6 billion in 2021. These new shoppers are young, with 40% below age 25, and they have very different preferences compared to older luxury shoppers.

article thumbnail

3 Myths About Channel Conflict and Cannibalization | Salsify

Salsify

As the digital shelf continues to bring in more direct sales, it’s not uncommon for you to receive concerns, pushback, or confusion from your traditional internal salesforce or leadership team — especially if there’s a strong push for change through digital transformation.

Channel 148
article thumbnail

Bath & Body Works CEO Meslow to Step Down, Citing Health Reasons

Retail TouchPoints

Leaving his role at Bath & Body Works CEO Andrew Meslow announced this week that his departure would be finalized on May 12, 2022. Chair of the Board of Directors Sarah E. Nash has been appointed as Executive Chair, effective immediately, and upon Meslow’s departure Nash will take on the role of Interim CEO. The board will begin a national search for a permanent CEO.

Banking 290
article thumbnail

What Is A Frontend And How Does It Work With Elastic Path?

GetElastic

When you first visit a website, what’s the first thing you notice? It’s not the available payment providers, it’s not the security measures, it’s not even the products. It’s the design! And as an eCommerce brand, if your design isn’t aesthetically appealing to your customers, you stand the risk of losing your website visitors quickly. This design is hosted in what we call the frontend of your eCommerce experience.

article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Gift Card Association Promotes PSA Warning Consumers About Fraud Dangers

Retail TouchPoints

Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals. In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. At the beginning of the 2021 holiday shopping season, gift-card purchases experienced a surge in demand.

Gifts 285
article thumbnail

Nike moves away from Foot Locker in shift to DTC

RetailDive

Nike made up 75% of Foot Locker's purchases in 2020, a number that is poised to decline significantly this year. Comps may drop 10% in 2022 as a result.

131
131
article thumbnail

The New Era of Digital Marketing: Important Trends for 2022

ChannelAdvisor

There’s more competition for consumer attention than ever before. As a brand, your aim is to drive visibility, capture consumer attention and improve your ad spend effectiveness in order to remain competitive. This is a complicated task at the best of times, but with 73% of consumers using multiple channels during their shopping journey, making sure you’re prominent at the moments that matter is a challenge.

Seminar 93
article thumbnail

The Weekly Closeout: Fanatics acquires Mitchell & Ness and Brooks tops $1B in revenue

RetailDive

The sports merchandise retailer — with Jay-Z, Meek Mill and others — snapped up the lifestyle brand, while the running company hit record highs.

Other 105
article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Advice for Planning an Events in Quebec

Canadian Special Events

By Senik Events. Planning events in a region where you may not speak the language or understand the culture can be a great challenge. Even if you know people on the ground and have connections, you can still find yourself stuck with small details that can become huge obstacles. Quebec, for many planners, is one of these regions. . Cultural differences, signage, permits, insurance, liquor and staffing laws, even vehicle requirements can be sources of frustration.

Events 52
article thumbnail

Shipt expands nationwide reach by adding Walgreens and 7-Eleven

RetailDive

Bringing on the two chains increases the number of retail locations where the Target-owned delivery company's service is available by more than 40%.

Retail 104
article thumbnail

What Makes MDM the Ultimate Vehicle for Digital Transformation?

Digital Doughnut

Master data management is the key to leverage data, new applications, and data sources. It is the critical component of a modernized data strategy required for digital transformation.

article thumbnail

Russia's invasion of Ukraine throws another wrench into supply chains

RetailDive

Carriers are halting operations and suppliers are at risk. War is "a worst-case scenario," one analyst said.

Supplies 110
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

The New Era of Digital Marketing: Important Trends for 2022

ChannelAdvisor

There’s more competition for consumer attention than ever before. As a brand, your aim is to drive visibility, capture consumer attention and improve your ad spend effectiveness in order to remain competitive. This is a complicated task at the best of times, but with 73% of consumers using multiple channels during their shopping journey, making sure you’re prominent at the moments that matter is a challenge.

Seminar 52
article thumbnail

Kimberly-Clark acquires majority stake in Thinx

RetailDive

The maker of Kotex and Kleenex made an initial minority investment into the DTC period underwear brand back in 2019.

110
110
article thumbnail

Influencer Marketing Blueprint: How to Find, Evaluate & Scale?

Ecommerce Guru

Did you know that 70% of Instagram postings a day go unnoticed? Well, it’s hard to believe that even the world’s most promising and most emerging social platform can reject you at times! What do you do then to solve this issue? You hire an influencer; what else! Today, an influencer can play the most influential role and fetch you the desired output as you always expected.

article thumbnail

Target grocery is now listed on DoorDash's app

RetailDive

The non-partner listing mirrors a similar strategy by Instacart and highlights DoorDash's aggressive push into grocery.

105
105
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Labor organizer arrested at Amazon warehouse

RetailWire

Christian Smalls, a former employee and labor organizer at Amazon/com’s warehouse in Staten Island, NY, was arrested on Wednesday at the facility after being accused of trespassing while delivering sandwiches to employees. Mr. Smalls was charged after Amazon claimed he had “repeatedly trespassed despite multiple warnings.

Article 52
article thumbnail

How to Change Store Name on Shopify: Step-by-Step Guide

eCommerce CEO

Shopify is one of the most well-known ecommerce platforms on the market today. If you’re thinking about rebranding, you may be wondering how to change. Read more.

Shopify 52
article thumbnail

Wayfair expects spending to moderate as consumers return to stores

RetailWire

Niraj Shah, CEO of Wayfair, expects that online sales will moderate as inflation takes a bite out of disposable income and consumers return to stores to shop following the lifting of COVID-19 restrictions.

article thumbnail

Stock Replenishment in 2022 (Definition, Process, Best Practices)

Retalon

Whether losing sales to out-of-stocks, or facing overstocking costs and markdowns, inefficient stock replenishment has a huge impact on a retailer’s GMROI. Meeting sales demand has always been challenging, effective replenishment should mitigate issues that arise from poor planning and allocation. Modern consumer expectations of inventory availability and fast order fulfillment mean that it is even more important for retailers to have a good stock replenishment process in place.

article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

Nearly 90 percent of Americans are worried about rising prices

RetailWire

Almost 90 percent of all adults in the U.S. are concerned about inflation, according to a Momentive survey conducted for The New York Times. The survey was fielded prior to Russia’s invasion of Ukraine, which has led to a spike in energy prices. Three-quarters of those surveyed rated the economy as fair or poor. “People just hate inflation,” said Michael R.

Article 52
article thumbnail

How Much Does It Cost To Build an eCommerce Website?

Korona

It’s predicted that global eCommerce sales will reach $5 trillion in 2022. Moreover, 95% of ALL purchases are expected to be made through e?ommerce by 2040 (which might seem like a ways away but, sadly, isn’t). There are two main reasons for this growth: the convenience of online shopping for consumers and reduced operational expenses of eCommerce stores compared to brick-and-mortar for owners.

article thumbnail

And then there were only four Kmarts

RetailWire

There are currently only four Kmart stores in operation — two in New Jersey, one on Long Island and another in Miami. The retailer, which once operated 2,400 stores, lost out to Walmart and variety of other rivals as it was consistently mismanaged over the years.

article thumbnail

Flip Your Customer The BiRD – The Missing Link Between Branding and Profit

Digital Doughnut

Historically marketers have treated branding as a funneling process. They took in huge amounts of information, sifted through it, analyzed it, argued about it and finally, out from the bottom of the funnel popped a single brand promise—around which all sales & marketing efforts revolved. But what if that's not really how branding drives sales in the real world?

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.