Forrester eCommerce
SEPTEMBER 9, 2020
CRM is widely used by companies both big and small. Gone are the days when it was purchased as a monolithic on-premise application. Today, it is almost exclusively deployed in the cloud. As CRM moved to the cloud, business leaders in charge of sales, service, and marketing drove the purchase. Sales leaders only cared about […].
Retail TouchPoints
SEPTEMBER 9, 2020
COVID-19 has accelerated an already-surging resale market. Consumers stuck at home have had the time to thin out their wardrobes and make room in the garage — along with strong financial incentives to turn their possessions into cash. Studies show how the secondhand market has picked up its pace during the pandemic. According to thredUP ’s 2020 Resale Report , “online thrifting is a bright spot in the broader COVID retail slump.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Forrester eCommerce
SEPTEMBER 9, 2020
Today Hyland Software, best known for its OnBase and Perceptive content management portfolios, announced it will acquire Alfresco Software. Both vendors were named as “Leaders” in The Forrester Wave™: ECM Content Platforms, Q3 2019 (subscription req’d). This is a natural next step in Hyland’s recent rejuvenation strategy. Hyland’s investments over the last year include the […].
My Wife Quit Her Job
SEPTEMBER 9, 2020
Today I’m thrilled to have Casey Gauss back on the show. Casey is the founder of Viral Launch and he’s helped tens of thousands of eCommerce entrepreneurs drive billions of dollars in sales. He is an expert in all things Amazon and I’m happy to have him back on the show to talk about what he’s been up to (a lot has changed in the past year alone) and to discuss some high-level trends and strategies in the eCommerce space.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
SEPTEMBER 9, 2020
I don’t know about you, but I really like a good cheese board. You get a little bit of everything — a variety of cheeses, crackers, some meats, some fruit, maybe a little honey and nuts to spice it up. My wife and I were really into upping our cheese-board game during the months of […].
Retail TouchPoints
SEPTEMBER 9, 2020
The Paper Store will emerge from Chapter 11 bankruptcy after less than two months. Retail-led real estate firm WS Development acquired the retailer, which will be added to its 95 -location property portfolio. The Paper Store continued operating uninterrupted during the proceedings and expects to seamlessly transition to its new ownership as it emerges from bankruptcy.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
|
Retail TouchPoints
SEPTEMBER 9, 2020
CAYIN Technology , a digital signage solution provider, has partnered with QNAP Systems to integrate facial detection technology with its digital signs. The combined solution is designed to engage shoppers using personalized advertising content based on their age and gender, as well as the number of customers within view of the screen. The solution harnesses QNAP’s QVR Face Tiger to update content on screens in real time.
Forrester eCommerce
SEPTEMBER 9, 2020
The events of 2020 have cemented the digitization of the B2B buying and selling process — and sales engagement (SE) vendors are well prepared to help businesses meet this moment. As sellers face an extended remote selling environment, larger buying teams, slower decision cycles, and a host of other challenges, companies of all shapes and sizes will need to arm their selling teams with SE and other foundational tools.
Retail TouchPoints
SEPTEMBER 9, 2020
Luxury brand powerhouse LVMH Moët Hennessy Louis Vuitton has called off its planned $16.2 billion purchase of Tiffany & Co. , citing the threat of U.S. tariffs on French goods. However, it’s more likely that LVMH’s cold feet are a result of the battering that the overall luxury market has taken due to COVID-19. There had been signs that the deal, originally announced in November 2019 , was in trouble.
Forrester eCommerce
SEPTEMBER 9, 2020
Direct-to-consumer (DTC) brands are fueling disruption by radically reorienting consumer expectations. As a result of the COVID-19 pandemic, brands of all kinds are looking to shore up their own DTC efforts as more consumers seek authentic and engaging brand relationships in increasingly digital spaces. As they craft their own brand’s DTC journey, B2C marketers and […].
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
SEPTEMBER 9, 2020
As Home Depot and Amazon approach an uncertain Q4, these retailers are seeking to embrace the extended digital nature of this year’s season. Home Depot is extending its Black Friday deals from early November through the end of December, both in-store and online, and partnering with Pinterest to help shoppers discover DIY gifts. Amazon is reportedly starting its own Early Black Friday deals on October 26 and not restricting discounts to Prime members, according to Tamebay , a publication for mark
Forrester eCommerce
SEPTEMBER 9, 2020
????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????.
SellBrite
SEPTEMBER 9, 2020
As many as 25,000 stores could close this year in response to the COVID-19 pandemic , according to Coresight Research. But while in-store retail traffic has slowed for most businesses, online purchases are booming. In fact, the amount customers spent online with U.S. retailers grew more than 30% in the first half of 2020. And online spending accounted for nearly 19% of total retail sales during this period.
TalkingRetail
SEPTEMBER 9, 2020
Aldi is to launch own-brand concentrated cleaning liquids that will refill spray bottles up to four times, in a move that will save around 550 tonnes of single-use plastic a year. Six new Power Force concentrated products, including window, shower, kitchen and bathroom concentrates, will be available from 24 September and retail at £1.99. Each.
Advertisement
In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Liveintent
SEPTEMBER 9, 2020
Here’s the deal – everyone’s talking about preparing for the death of the third-party cookie. But there’s one big problem they’re not addressing: how to actually move away from using third-party cookies … while still using third-party cookies. After all, we’re still more than a year away from cookie-less Chrome browsers.
TalkingRetail
SEPTEMBER 9, 2020
Nisa partners have this week begun to pre-order alcohol for the festive season. This year’s Christmas licensed pre-sell brochure offers a gifting range that caters for a range of budgets and includes a new range of seasonal packs, wine boxes, and key branded mid packs of lager and cider. Also included is a ‘two for.
RetailDive
SEPTEMBER 9, 2020
Wayfair, Overstock and At Home have made gains while much of the industry faces sales declines, layoffs and, in some cases, bankruptcy.
TalkingRetail
SEPTEMBER 9, 2020
The organiser of Veganuary, which encourages people to go vegan in January and beyond, is calling on retailers to get involved in next year’s event. This year more than 400,000 people signed up to take part in the event, compared to 250,000 in 2019. The event organiser said: “Veganuary is creating a new wave of.
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
SEPTEMBER 9, 2020
Profits and margins shrank in Q2, but the retailer is among the few in the black, and CEO Calvin McDonald said he remains "cautiously optimistic.
TalkingRetail
SEPTEMBER 9, 2020
Value perceptions, own-label and food-to-go will be crucial to c-stores looking to retain their new-found shoppers as the ‘new normal’ begins to take shape, says a leading operator. Nikki Rogers, food solutions director at Spar distributor AF Blakemore, told today’s online Summit hosted by the Association of Convenience Stores (ACS): “One of the things that.
RetailDive
SEPTEMBER 9, 2020
The retailer's sales were on the rise going into 2020, but COVID-19 disruption led to major losses. Now it has another chance for a comeback.
TalkingRetail
SEPTEMBER 9, 2020
Cereal bar brand Nature Valley has partnered with travel platform Tripadvisor to “encourage Brits to explore some of the UK’s most beautiful nature spots” The “#visit nature” campaign will kick-off on 14 September and run for six weeks, and will consist of targeted media activity across TV, social media, and digital platforms, as well as.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
SEPTEMBER 9, 2020
Subscription businesses should focus on these tactics to help reduce churn, increase customer loyalty and drive revenue.
FastSpring
SEPTEMBER 9, 2020
When you start a digital business, you’re often creating a product or service that solves a problem you’ve noticed in your own life. Which means you understand your audience because you are your audience. But there’s a good chance there are other groups of people—different from yourself—who also want to buy your product. In that case, you need to do some more research to truly understand who your customer is.
Profitero
SEPTEMBER 9, 2020
Last week, Profitero announced the launch of the Open Commerce Ecosystem , a first of its kind partnership program connecting retail digital shelf analytics, media agencies and tech platforms together for optimized marketing performance. The announcement has generated a lot of buzz, with news coverage appearing in AdAge , AdExchanger , Adweek and MediaPost.
TalkingRetail
SEPTEMBER 9, 2020
Travel accessories company Travel Blue is launching a range of hygiene products suitable for the convenience sector. The Hygiene range comes in small re-sealable packs and consists of six products: Hygiene Kit, containing two disposable face masks, four Latex gloves and four hygienic wet wipes. Five disposable face masks (one-size-fits-all).
Advertisement
In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Retail Technology Review
SEPTEMBER 9, 2020
The COVID-19 induced lockdown resulted in an unprecedented rise in e-commerce transactions across India. In line with this, e-pharma sector also witnessed growth despite regulatory challenges. Against this backdrop, e-pharma space is all set to revolutionise drug market access in the country, says GlobalData, a leading data and analytics company.
TalkingRetail
SEPTEMBER 9, 2020
Beer brand Hobgoblin is running a four-month long Halloween campaign, using the strapline “Best Sipped in the Dark”. The campaign is running until November across out-of-home and digital platforms, including digital screens, murals, and social media channels. The brand will be unveiling interactive UV/glow in the dark murals in London, supported by out-of-home executions in.
Korona
SEPTEMBER 9, 2020
If you’re a small business owner you surely know what a SKU number is and why it’s so impactful in proper inventory management through your point of sale. For brick and mortar retailers with a physical inventory, they really are critical for keeping your inventory organized, thereby maximizing your total sales. But how do [.].
TalkingRetail
SEPTEMBER 9, 2020
Around 16,000 illegal cigarettes and 3kg hand-rolling tobacco have been seized from a shop in Cumnock, East Ayrshire. Members of the public made local trading standards officers aware of the issue and during a visit to the store Dixie the consumer protection dog tracked down the problem items. The store concerned has not yet been.
Advertisement
Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Expert insights. Personalized for you.
490 
Let's personalize your content