Retail TouchPoints

JUNE 26, 2023

JD.com reportedly plans to combine its 7Fresh supermarket chain with other online services, creating an independent company selling fresh food and groceries to millions of people throughout China, according to Bloomberg and other media outlets. China’s second-largest ecommerce company after Alibaba is planning an “Innovative Retail” operation that will include the 7Fresh supermarkets, the group buying platform Pinpin and other on-demand services, according to a person familiar with the matter.

Operations 304

Operations Other eCommerce Retail 304

Forrester eCommerce

JUNE 26, 2023

After Figma’s announcements last week at Config 2023, bridging design and development the right way and stepping smartly into AI-assisted digital product creation, we predict the company will add modes for other roles, too, in addition to designers and developers, leading to a more inclusive and collaborative understanding of design.

Other 195

Other 195

Retail TouchPoints

JUNE 26, 2023

Amazon will increase its planned investment in India to $26 billion by 2030, according to an announcement made by CEO Andy Jassy after he met with Prime Minister Narendra Modi. The move will involve adding an additional $6.5 billion on top of other previously announced investments. While the latest investment wasn’t given a breakdown, Jassy and Modi reportedly discussed supporting Indian startups, creating jobs, enabling exports, digitization and empowering individuals and small businesses to co

Small Business Retail 291

Small Business Retail eCommerce Channel Operations 291

Forrester eCommerce

JUNE 26, 2023

Late Friday, The Wall Street Journal reported that IBM is in potential late-stage talks to acquire cloud cost management and optimization (CCMO) and IT financial management (ITFM)/technology business management (TBM) company Apptio for roughly $5 billion. If the deal closes, the value would be at more than twice Apptio’s previous purchase price of $1.

Management 195

Management Technology Customer 195

Speaker: Jason Cottrell

Brands used to look for a vendor who could do everything. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together. That’s composable, and only some will make the cut. As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before.

Technology

Retail TouchPoints

JUNE 26, 2023

China-based shopping apps Shein and Temu have found themselves in the crosshairs of the U.S. House of Representatives. The interim findings of a House Select Committee investigating “the threat posed by the Chinese Communist Party (CCP),” was focused almost solely on questionable practices by the two popular shopping apps, in particular Temu, which has experienced a meteoric rise in the U.S. since its September 2022 debut.

Shipping 279

Shipping Fashion Operations Fulfillment 279

Forrester eCommerce

JUNE 26, 2023

The proliferation of sales technology has created significant potential, but the volume of new tools is confusing overworked sellers who do not have time to learn about all these new capabilities. Sales technology providers have realized this and are now building new workflows to simplify this process, making it easier for sellers to get the most from their company’s technology.

Technology 195

Technology Operations Customer 195

Forrester eCommerce

JUNE 26, 2023

On traditional infrastructure (laptops, servers, workstations, on-premises network infrastructure), the attack surface was the closest match to true perimeter-based defense we could get. The network infrastructure gave access to the systems within (crunchy outside, gooey, cubicle, khakis, and blue button-downs inside).

195

195

Retail TouchPoints

JUNE 26, 2023

The adult beverage industry has been slower than most to come online. The complicated patchwork of state laws governing the sale of alcoholic beverages has been one factor, but this particular industry’s digital revolution also has been delayed by its inherent structure. “The wine industry is a very old-school business, and it’s a distributor-driven business because of the 21st Amendment, which basically gave all the power to the states to regulate and manage alcohol sales,” explained Jessica Ko

Food and Beverages 278

Food and Beverages eCommerce Fashion Information 278

RetailDive

JUNE 26, 2023

Preliminary findings in a U.S. House Select Committee investigation released Thursday show business models that may allow companies to avoid customs scrutiny.

Customer 124

Customer 124

Retail TouchPoints

JUNE 26, 2023

Bluemercury will relocate its headquarters from the Washington, D.C. area, where the beauty retailer was founded in 1999, to New York City. The company, which was purchased by Macy’s in 2015, will join fellow Macy’s brand Bloomingdale’s in the JACX building in Long Island City, Queens in August 2023. “As we strive to be the ultimate specialist in the beauty of our clients, we want to align our home base with the epicenter of beauty,” said Maly Bernstein, CEO of Bluemercury in a statement.

Operations 274

Operations Retail 274

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

365 Retail

JUNE 26, 2023

Tapi Carpets & Floors has announced their store in Speke, Liverpool, is now open, offering a wide collection of flooring options as well as expert advice from their floorologists. The store opened on 17 th June 2023, at Unit A2 New Mersey Retail Park Speke, Speke Road, Speke, Liverpool, L24 8QB. Customers in the Speke area can find more about the store here, as well as book an appointment with one of Tapi ’s experts in stores: [link] tapi.co.uk/stores/speke The team at Tapi is passionate abo

Books 117

Books Retail Customer 117

RetailDive

JUNE 26, 2023

Apparel retailers have the most to lose from the end of the pandemic-era payment pause, especially if the Supreme Court strikes down debt forgiveness.

Apparel 126

Apparel Retail 126

365 Retail

JUNE 26, 2023

We’ve headlined this article ‘10 reasons why you need SEO’, because well, that works for SEO, but there are £106 billion very good reasons to make sure your SEO is on point. That’s the pot of money UK consumers spent last year on online businesses with clothing and household goods the most popular retail items purchased through the internet. In fact, more people are buying online than the old fashion way of buying in shopping centres and stores, a habit that is quite literally dying out, accordi

SEO 98

SEO Online Retail Retail Arts 98

RetailDive

JUNE 26, 2023

The warehouse-style discounter recently laid off hundreds of employees and warned it might have to file for Chapter 11 if it couldn’t find a buyer.

119

119

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

UpSellIt

JUNE 26, 2023

Affiliate marketing has emerged as a powerful avenue for individuals and businesses to monetize their online presence. With its potential for passive income and flexible working arrangements, affiliate marketing has gained significant popularity in recent years. Affiliate marketing is currently responsible for 16% of global ecommerce sales , and over 80% of brands have affiliate programs.

Technology 78

Technology Payment Services Payments Merchant Services 78

RetailDive

JUNE 26, 2023

Shoppers can customize a pair of shoes with up to 26 charms in the virtual experience and then purchase a physical version of their creation.

Customer 124

Customer 124

RIS News

JUNE 26, 2023

The home improvement giant expects more than 85% of U.S. and Canada’s outdoor power equipment sales to run on rechargeable battery technology instead of gas by the end of 2028.

Outdoor 82

Outdoor Technology Improvements 82

RetailDive

JUNE 26, 2023

To stay competitive in 2023, businesses need to provide a seamless omnichannel commerce experience across sales platforms. Here are five strategies to start.

Omnichannel 102

Omnichannel 102

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RIS News

JUNE 26, 2023

Angelique Bellmer Krembs, chief marketing officer at the A.Team, and David Jimenez, managing director CPG at Softtek, discuss gnawing talent gap issues and the recently released Future of Jobs 2023 report.

Management 79

Management Marketing 79

RetailDive

JUNE 26, 2023

The women’s fashion apparel retailer reported a small slide in its Q1 net sales, which fell to $534.7 million.

Apparel 118

Apparel Fashion Retail 118

RIS News

JUNE 26, 2023

Panelists at a League of Leaders meeting last week at the Amazon Ads Building in New York brought rhetorical and real-world receipts to counter some of today's most common ESG concerns.

76

76

RetailDive

JUNE 26, 2023

Consumers fell in love with digital subscriptions during the pandemic. With no place to go and retail stores and restaurants closed, shoppers subscribed to a plethora of services from dog food and cleaning supplies to meal prep kits and vitamins.

Customer Loyalty 89

Customer Loyalty eCommerce Subscription Supplies 89

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RIS News

JUNE 26, 2023

In addition to benefiting stakeholders across retail media, standardization will also help improve the consumer shopping journey, the retailer said.

Retail 80

Retail Improvements Consumer 80

RetailDive

JUNE 26, 2023

The DTC grooming brand partnered with Tailored Brands to land its products in nearly 500 stores and on the retailers’ websites.

Banking 108

Banking Retail 108

RIS News

JUNE 26, 2023

Ace Hardware is set to establish a new Retail Support Center (RSC) in Kansas City, MO, signaling a major expansion move.

Retail 90

Retail 90

RetailDive

JUNE 26, 2023

Oddity said it plans to launch brands on a regular cadence and revealed in a filing that it has generated a net income since at least 2020.

105

105

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RIS News

JUNE 26, 2023

The home improvement giant expects more than 85% of U.S. and Canada’s outdoor power equipment sales to run on rechargeable battery technology instead of gas by the end of 2028.

Outdoor 71

Outdoor Technology Improvements 71

RetailDive

JUNE 26, 2023

There’s “a huge group of people that deserve more from the beauty industry and from technology,” CIO Michael Smith said.

Technology 91

Technology 91

RetailWire

JUNE 26, 2023

Amazon.com plans to work with thousands of small businesses, including bodegas and florists, to deliver its packages. The retail, logistics and technology giant is recruiting small businesses in 23 states including Alabama, Alaska, Arkansas, California, Florida, Iowa, Indiana, Illinois, Massachusetts, Minnesota, North Carolina, North Dakota, New Jersey, New York, Ohio, South Dakota, and Washington.

Small Business Retail 75

Small Business Retail Technology Retail 75

RetailDive

JUNE 26, 2023

Achieving sustainable last-mile delivery is difficult to accomplish alone without major investments.

Improvements 105

Improvements 105

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce