Tue.Dec 05, 2023

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10 Strategies To Reduce Your Shopping Cart Abandonment Rate | Salsify

Salsify

You’ve done audience research and created campaigns that target your ideal market. You’ve captured consumer interest, guided them to your website, and prospective buyers have put your products into their digital shopping carts.

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Confronting Clinician Burnout With Confidence Takes More Than Tech And System Changes

Forrester eCommerce

As your organization confronts clinician burnout and looks to support your employees’ well-being, consider these top takeaways from ICD Healthcare Network’s Burnout Symposium.

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Judge Rules Amazon Engaged in Anti-Union Activities in New York

Retail TouchPoints

The National Labor Relations Board (NLRB) has won a ruling against Amazon for harassing employees seeking to unionize its JFK8 and DYY6 fulfillment facilities in Staten Island, N.Y. In a Nov. 21 ruling , Administrative Law Judge Lauren Esposito found that Amazon had violated the National Labor Relations Act by dismissing employees early, altering employees’ work assignments and subjecting employees to closer supervision in retaliation for their support for the Amazon Labor Union.

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Re:Invent 2023 — Is AWS In Unfamiliar Territory As Follower?

Forrester eCommerce

AWS re:Invent 2023 had many of the usual trappings: lots of Las Vegas glitz, energy from loyal customers, a vast array of partners, more than 200 service announcements, and the combined energy of 55,000 attendees.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Lego Debuts Fortnite Survival Crafting Game

Retail TouchPoints

The Lego Group and Epic Games will introduce Lego Fortnite , a new survival crafting game, on Dec. 7, 2023. Designed for people of all ages, the game is designed to encourage creativity, experimentation and collaboration through play. This is the first play experience introduced since Lego and Epic Games announced their partnership in 2023, with the goal of building positive digital play experiences that help enable young people to become the creators of tomorrow.

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Europe-5 Retail Sales Trends And Outlook

Forrester eCommerce

We recap a few European retail sales trends over the last few years and in 2023.

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Europe-5 Retail Sales Trends And Outlook

Forrester eCommerce

We recap a few European retail sales trends over the last few years and in 2023.

Retail 217
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Inside Hy-Vee’s RedMedia Expansion: From the Sofa to the Store

Retail TouchPoints

Although Hy-Vee has offered different components of retail media for some years, it has “been building in earnest” and officially launched Hy-Vee RedMedia , its full-scale retail media network early this fall, according to Jessica Enos, SVP of Retail Media for Hy-Vee, Inc. Hy-Vee is prioritizing this growth area through a strategic partnership with Samsung that allows the supermarket chain to bring dynamic ads and content into stores, as well as through a robust network of Samsung Connected TVs

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Sam’s Club adds 2 more distribution centers to its 2024 lineup

RetailDive

The St. Louis and Minneapolis facilities are slated to open in January and March, respectively, building on the Walmart-owned retailer’s plan to advance its end-to-end supply chain capabilities.

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Why UK Retailers Should Save Some of Their Christmas Marketing Spend for Chinese New Year

Retail TouchPoints

Christmas in the UK is already in full swing. The UK remains a global shopping destination and traditionally sees a significant influx of tourists during the Christmas season. Retailers naturally plan a lot of spend around this, with extra staff and extra marketing. But this year it makes sense for those retailers to save a little for another holiday period just a few months away: Lunar New Year.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Consumers state high intent to buy more online in 2024: survey

RetailDive

While Amazon is the preferred e-commerce retailer overall, Walmart is the top pick for online grocery shopping, a Bank of America survey found.

eCommerce 125
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Uber Unwraps Holiday Services Including Store Pickup, Robot Reindeer

Retail TouchPoints

An illustration of the Store Pickup process. (Image courtesy Uber) Uber and Uber Eats have launched a suite of holiday-themed features and offerings available throughout December, including store pickup services for time-strapped holiday shoppers and a Gift Hub. With Store Pickup via Uber Connect, app users can arrange for an Uber courier to pick up and deliver prepaid items to themselves or a gift recipient.

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Can Lululemon maintain its momentum?

RetailDive

Ahead of the brand’s Q3 report this week, Wells Fargo analysts downgraded their stock outlook, while other analysts raised their price targets.

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AI Tools to Analyze Complex Documents

Practical eCommerce

Deciphering a long or complex document is daunting and time-consuming. Enter AI. The post AI Tools to Analyze Complex Documents appeared first on Practical Ecommerce.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Loss Leader Pricing: Powerful Tool or Slippery Slope?

Wiser

In the competitive world of retail, shoppers are always on the lookout for that elusive “too good to be true” deal. But what about from the perspective of brand manufacturers and retailers? Should they be equally eager to offer such enticing prices? This is where the concept of loss leader pricing comes into play. By strategically setting prices lower than the cost of production or acquisition, businesses can attract customers and generate foot traffic.

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How to Break Even on Customer Acquisition

Practical eCommerce

Increasing first-time order values can recoup the cost of aquiring that buyer. The post How to Break Even on Customer Acquisition appeared first on Practical Ecommerce.

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Starbucks Reaches Record-Breaking Streak of Losses

RetailWire

Starbucks investors are feeling the heat as shares continue to cool.

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Rite Aid plans to sell 79 more stores

RetailDive

The drugstore chain has been shedding leases as a way to optimize its portfolio following its Chapter 11 bankruptcy.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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WKD launch WKD Vibe liqueurs

TalkingRetail

WKD is launching a range of liqueurs called WKD Vibe. The collection of both clear and creamy 15% ABV shots will expand the WKD brand footprint and aim to invigorate the shots category.

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Saxx taps new CEO

RetailDive

Tom Berry is set to lead the men's underwear brand and brings forward leadership experience from companies such as The North Face.

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Swarovski Opens Landmark Flagship Store in Seoul’s Dosan Park

365 Retail

Swarovski marked a new era in its retail journey with the opening of its first flagship store in Korea on December 1, 2023. Nestled in the vibrant Dosan Park in Seoul, this store represents a strategic move in Swarovski’s retail expansion, combining traditional luxury shopping with a nod to modern digital integration. Covering four floors and spanning 488 square meters, Swarovski Dosan Park is not just a store, but a destination.

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Wish launches small parcel delivery service

RetailDive

WishPost Smart Parcel will allow shippers who don't sell on the e-commerce platform to use its logistics capabilities.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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CVS Pharmacy Changes Reimbursement and Prescription Pricing

RetailWire

CVS pharmacy is set to revolutionize the landscape of prescription drug pricing by altering its pharmacy reimbursement model for prescription medications.

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Last call for lottery retailers to switch to new owner

TalkingRetail

National Lottery retailers who have not registered with the new owners of the prize draw have been reminded they must do so in the next two weeks.

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Commerce Department Warns Nvidia About Overseas Markets

RetailWire

U.S. Secretary of Commerce, Gina Raimondo, recently sent a clear message to tech companies like Nvidia that are producing artificial intelligence chips.

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Tax Savings Strategies For Indie Retailers

RetailMinded

As an indie retailer, a portion of your hard-earned income might be slipping through the cracks straight into the coffers of the tax collector. Whether you’re grappling with federal tax, pondering how to reduce your taxable income, or seeking ways to dodge the bullet of a higher tax bracket, this guide is your ally. Let’s dive into tax savings and explore strategies to significantly lower your tax bill this year.

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Retail's Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Mixed picture for food and drink sales as Christmas approaches

TalkingRetail

Food and drink sales are holding up against other retail sales despite consumer caution in the run-up to Christmas, according to the latest BRC-KPMG monitor. Total UK retail sales were up 2.

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How to Write a Good Review for an App

365 Retail

In an era dominated by technology, mobile applications have become integral parts of our daily lives. With a vast array of apps available, from productivity tools to entertainment platforms, leaving a review can significantly impact an app’s success. Constructive and thoughtful reviews not only aid developers in enhancing their products but also guide potential users in making informed decisions.

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New Salted Caramel Flavoured Milk from Delamere

TalkingRetail

Salted Caramel joins the existing flavours of Banana, Iced Coffee, Strawberry, Chocolate and Vanilla currently sell through independent retail and forecourts. Steven O’Connor, senior business growth manager at Delamere said: “This is a long-anticipated addition to our already popular range.

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SaaS Dashboard in UX Design: A Guide for Designers

Digital Doughnut

An effective dashboard is essential for success in the world of software as a service (SaaS). To achieve this, adhering to best practices that emphasize user experience, functionality, and visual appeal is essential. Let's delve into key SaaS dashboard design best practices that can guide you in creating a user-centric and effective interface.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.