Fri.Jan 20, 2023

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GameStop lays off employees, plans to close Kentucky distribution center

Retail Dive

The retailer’s 630,000-square-foot Shepherdsville location is now listed as available for lease starting July 1

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Kroger Taps Cloud Technology to Empower New Associate and Manager Apps

Retail TouchPoints

Kroger has entered a strategic collaboration with Google Cloud and Deloitte to use cloud technologies that will increase associate productivity across its nearly 2,800 stores nationwide.

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Bed Bath & Beyond receives Nasdaq warning over late 10-Q

Retail Dive

The distressed retailer has until March 13 to regain Nasdaq listing compliance by submitting the financial report

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Alphabet to Cut 12,000 Jobs, ‘Sharpen Focus’ on AI Offerings

Retail TouchPoints

Google parent company Alphabet is following in the footsteps of fellow tech giants Amazon and Microsoft in making the “difficult decision” to lay off approximately 12,000 employees, according to a letter from CEO Sundar Pichai sent to employees on Jan. 20, 2022.

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!

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Off-price Rack drags down Nordstrom’s holiday performance

Retail Dive

But the retailer's seasonal results reflect margin consistency, and its focus on inventory management could pay off, some analysts say

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Should You Bother With Google’s Shopping Experience Scorecard?

Store Growers

Last Updated on January 20, 2023 Google wants its users to have the best possible experience after they click on an ad. So to help online retailers do better, Google created the Shopping Experience Scorecard.

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How Olivela is Turning Luxury Fashion into a Force for Good

Retail TouchPoints

A designer handbag probably isn’t the first thing that comes to mind as a vehicle for making the world a better place, but Stacey Boyd, Founder and CEO of the luxury ecommerce site Olivela , is out to prove that’s exactly what it can be.

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Saks.com expected to lay off 100, half in tech

Retail Dive

The layoffs affect almost 4% of the luxury retailer’s workforce, which had more than doubled since it separated from the brick-and-mortar operations

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Retail Media will add Fuel to the Fire for M&A in AdTech

Retail TouchPoints

If you think those “sponsored” products on Amazon are an innocuous little niche of advertising, think again. Those sponsored positions are what are now known as retail media, which has become the third-largest U.S. digital advertising channel after paid search and paid social campaigns.

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Wayfair lays off nearly 2K employees

Retail Dive

The staff reductions, representing 10% of the company’s global workforce, mark the second round of layoffs at the retailer in less than six months

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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

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Bowling Alley? Chuck E. Cheese? Nah, Let’s Have the Kid’s Party at Lowe’s

Retail TouchPoints

Hosting a kid’s birthday party at a home improvement retailer might seem like the actions of a particularly clueless sitcom dad, but it’s about to become a reality — and a fun one at that.

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The Weekly Closeout: Amazon discontinues charity program, Stitch Fix takes to Twitter for CEO search

Retail Dive

The e-commerce giant is ending its AmazonSmile program after a decade and the styling service is seeking out CEO applicants via social media

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Wayfair Lays Off Another 1,750 Employees as it Aims to Boost Agility

Retail TouchPoints

Wayfair is advancing its plan to right-size its cost structure, with the goal of $1.4 billion in annualized cost savings by laying off an additional 1,750 employees, which represents 10% of its global workforce as of Dec. 21, 2022.

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Knowledge Capacity Building Requires Skills Development

Forrester Digital Transformation

Organizations often view knowledge management as a means to bridge a skills development gap. For example, your level-1 service desk agents may not have strong technical troubleshooting capabilities.

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7 Ways to Supercharge Your ABM Strategy with Real-Time Intent

Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies. With real-time buyer insights, you can be first-in-line to provide solutions and lead better, hyper-personalized conversations.

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Levi’s Taps Nordstrom Exec as its First Chief Digital Officer

Retail TouchPoints

Levi Strauss & Co. (LS&Co) LS&Co) has named Jason Gowans to the new post of SVP and Chief Digital Officer, effective Feb. 6, 2023.

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How Much Do Ads on Social Media Cost in 2023?

ROI Revolution

With each new year comes new goals and resolutions – not just for our personal growth, but also for our brand growth! For many businesses (especially in 2023), advertising on social media is crucial to hitting those growth goals. Social media has 4.9

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#TheCLVRevolution Australia?: New heights for your eComm Revenue. No more spending a fortune on Ads.

Omniconvert

Our partners in crime from Webprofits are breaking the ice with this year's FIRST ever online event dedicated to CLV in Australia! The post #TheCLVRevolution Australia✊: New heights for your eComm Revenue. No more spending a fortune on Ads. appeared first on Omniconvert Ecommerce Growth Blog.

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The 12 Worst Excuses for Not Training Retail Employees

The Retail Doctor

Most CEOs, owners, and managers of retail stores understand that employee training is a key factor in improving customer service, increasing sales, and reducing turnover.

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Learn Today, Sell Tomorrow: Increasing ROI & Conversions Through Search Metrics

Search metrics can drive conversion by helping website owners, and marketers learn from their online visitors. The data provided by an onsite search engine can help personalize the eCommerce experience and turn a visitor into a repeat buyer.

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Amazon Shutters ‘Smile’ Charitable Giving Program after 10 Years

Retail TouchPoints

Amazon is ending its long-running charitable giving program AmazonSmile , saying that after a decade in operation it has not created “the impact that we had originally hoped.” Instead, the company said it plans to pursue and invest in “other areas where we’ve seen we can make meaningful change.”

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Cheapest Dedicated Server Hosting: 6 Pocket-Friendly Options That are Worth Considering

Digital Doughnut

Every business wants to deliver a delightful user experience to their users but only few can afford the liberty of buying a dedicated server. As a result, they have to settle for a shared server because the cost of upgrading to a dedicated server can be exorbitant.

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Nordstrom cuts forecast after Christmas sales disappoint

Retail Wire

Nordstrom has lowered its sales and profit outlook for 2022 following a decline of 1.7 percent in the chain’s net sales for the last nine weeks of 2022. Nordstrom Rack, the retailer’s off-price business, saw sales fall 7.6 percent during the same period.

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Wayfair to cut more jobs

Retail Wire

Wayfair cut five percent of its workforce in August and now plans to announce another round of layoffs as early as today after sales fell 13 percent for the first nine months of 2022 compared to a year earlier.

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Digitizing Logistics: Harness the Power of Data in 4 Steps

Entering a new demand gen position in a volatile market is nerve-wracking. In demand generation, data is essential for knowing who you should target and how. In this eBook, you’ll learn how to identify and target your ideal prospects using different types of data.

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Amazon denies that it is losing Prime members

Retail Wire

A report by Consumer Intelligence Research Partners (CIRP) claims that Amazon.com has lost Prime subscribers since last July. Amazon spokesperson Maggie Sivon said, “Just because an analyst firm reports something doesn’t make it true or fact, and in this case, the research is not accurate.

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Mother Nature drives up the price of OJ

Retail Wire

The yield of citrus fruits coming from farms in Florida has been dramatically reduced as a result of two hurricanes, citrus disease and an unexpected freeze. Less than half of last year’s crop, which itself was a poor year, is expected to be picked this year. That has led to a substantial increase in prices. in-article

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Amazon to vacate downtown office building in Seattle

Retail Wire

Amazon.com is allowing its lease on an office tower near its headquarters in downtown Seattle to expire in April. It marks only the second time that the company has allowed that to happen. Amazon has recently announced 18,000 job cuts, including 1,852 people in Seattle and another 448 in Bellevue, WA. in-article

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NLRB may require Starbucks to bargain with workers

Retail Wire

A regional director of the National Labor Relations Board’s office in Tampa, FL, said that Starbucks managers at a store in Estero engaged in unlawful threats and retaliation against workers in the lead-up to a union election at the store. The actions were so egregious, according to the NLRB, that the agency may require Starbucks to recognize and bargain with Starbucks United despite the election having gone in the favor of the employer.

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The Headless (CMS & Search) eCommerce Hunt

Speaker: Jonathan Meyer & Jonathan Read

Headless CMS is redefining the way online content is presented. But don't worry––it’s not nearly as spooky as it sounds. Connect with Hawksearch’s Jonathan Meyer, joined by Sitefinity’s Jonathan Read, where the pair will define Headless CMS, the benefits it offers, and outline its eCommerce potential,

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Noncompete agreements hurt women and people of color more

Retail Wire

The Federal Trade Commission is proposing a new rule that would eliminate the use of non-compete agreements in most employment contracts. The agency contends that such agreements drive down the incomes of all workers and not just those who have agreed to such clauses as terms of employment. Research shows that women and people of color are more adversely affected by such contracts. in-article

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Robots go to work in restaurant kitchens

Retail Wire

Fast-food and quick-serve restaurant chains including Chipotle, White Castle and Wing Zone have put robots to work in their kitchens to serve customers food. The tide has turned, this is no longer a question of are robotics coming to the industry,” said Jake Brewer, chief strategy officer at Miso Robotics. “It’s It’s a foregone conclusion. The question is at what pace and in what form.” in-article

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