Retail TouchPoints

APRIL 28, 2023

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration. But in many places across the retail ecosystem, an employee’s day to day can still feel very manual and their connection back to others in the business is irregular at best.

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Retail Technology Mobile Customer 94

RepslyBlog

APRIL 27, 2023

In today’s retail landscape, many brands are attempting to use their existing CRM software as a retail execution platform believing that this is the fastest and easiest solution. While at face value, this may seem like a quick fix to get what they need, what they are not aware of are the hurdles and challenges they’re about to face in the process.

Retail 98

Retail Technology 98

RetailMinded

APRIL 8, 2023

Resources are important in helping you meet your customers’ needs efficiently. These are broad and include human, financial, intellectual, and physical resources. As a business owner, you aim to have the resources bring you returns matching the money you invested in acquiring them. However, you’ll only achieve this if you fully utilize your business resources.

Retail 104

Retail Fulfillment Consumer Reference 104

Forrester eCommerce

APRIL 25, 2023

Three common objections to adoption of the opportunity-based Forrester Revenue Waterfall and how to overcome them.

Operations 367

Operations B2B Marketing 367

Speaker: Nicole Ramirez, M.A. - Marketing Director, Growth, Emerging Products - Forbes | Advisory Panel - University of Houston | Named Top 5 Digital Marketing TEDx Talks

Data-driven client engagement is revolutionizing the way businesses interact with their customers. Using data to understand customer behavior and preferences can improve personalization and customer pleasure. But while most businesses understand the value of data-driven client engagement and delivering tailored experiences, many are having difficulty implementing them.

Retail

RetailDive

APRIL 19, 2023

Consumers and brands are embracing resale as a way to address fashion’s poor environmental track record, but it may be too little, too late.

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Apparel Fashion Consumer 116

My Wife Quit Her Job

APRIL 24, 2023

Today, I have my good friend Mike Barnhill on the show. Aside from having a sexy voice and being the lead singer in a rock band called Hydrafighter, Mike and his brother Patrick started an e-commerce store selling ID badges over at Specialist ID. This business has been featured in the Inc 500 for the past seven or eight years and they make millions selling what seem like mundane and saturated products.

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eCommerce 295

Ecommerce Platforms

APRIL 27, 2023

Artificial intelligence (AI) has become such a ubiquitous subject that it is hard to escape it no matter where you look. This also holds true for website design, where AI-based website creation tools make their presence known left, right, and center. There are plenty of platforms that offer these services. But precisely what do they do? What type of solutions do they offer?

eCommerce 242

eCommerce Shopping Carts Fulfillment Marketing 242

Omnisend

APRIL 26, 2023

Reading Time: 17 minutes Do you want to start a business but don’t know where to start? Well, you’ve arrived at the right spot. This article highlights the best small business ideas you can use to start your new venture. As a business owner, you get to enjoy many benefits such as doing what you love, having more control over your time, and earning a higher income when you sell your products or services to your target audience.

Small Business Retail 158

Small Business Retail eCommerce Social Media Travel 158

Forrester eCommerce

APRIL 19, 2023

“Follow the yellow brick road!” Silly Dorothy. She had it so easy. Dorothy had a magical guide that popped up when she needed help the most. For many executives getting started with forming a data team and insights strategy, the road forward is not so clear.

Operations 370

Operations Information Customer Technology 370

UpSellIt

APRIL 21, 2023

Cart abandonment is a significant problem for ecommerce businesses with the average cart abandonment rate reaching nearly 70%. Luckily, cart abandonment software is a proven solution to recover sales and enhance your customer experience. Read on to unlock the ways cart abandonment solutions can benefit your business. What is cart abandonment? Cart abandonment occurs when a website visitor adds an item to their cart but leaves the website without completing a purchase.

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Shopping Carts Multichannel Recommendation Customer Experience 148

Speaker: Brooke Cunningham, CMO at inriver

As demands for product information grow and the product journey goes circular, ensuring you have the right PIM software in place today is essential. Join our guest speaker, Chuck Gahun, Principal Analyst, Forrester in conversation with Brooke Cunningham, Chief Marketing Officer, inriver and Johan Boström, inriver Co-Founder & Chief Customer Ambassador, to learn about the expanding role of PIM and how to prepare for new product journey demands.

Webinar

FastSpring

APRIL 20, 2023

This article contains information about FastSpring’s current SEPA Direct Debit support. If you want to know more about SEPA and how it works, read our post on that topic here. When you’re selling software internationally, it’s vital to give your buyers payment methods that are both familiar and convenient to them. This eliminates friction in the purchasing experience, leading to increased customer acquisition and revenue.

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ACH Banking Demo Customer 146

Zmags

APRIL 20, 2023

In the ever-evolving world of ecommerce, staying ahead of the competition and delivering exceptional digital experiences to customers is essential. Ecommerce development teams are constantly exploring new technologies and strategies to enhance their productivity and deliver innovative solutions. One such approach that has gained traction in recent years is headless commerce, which involves decoupling the frontend and backend of an ecommerce platform.

eCommerce Platforms 240

eCommerce Platforms eCommerce Blog Technology 240

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform. This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment.

eCommerce 147

eCommerce Social Media eCommerce Platforms Omnichannel 147

Retail TouchPoints

APRIL 18, 2023

Vuori has gone outside its own ranks to fill four C-suite positions, including the activewear brand’s first-ever Chief Information Officer, Chief People Officer and General Counsel & Corporate Secretary. The retailer also has named a new COO. Bryan Muehlberger, previously CIO of The Beachbody Company and Red Bull , will oversee all digital and information technology as Vuori’s CIO, including digital commerce and retail store technology.

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Retail eCommerce Fulfillment Operations 130

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.

Retail

Forrester eCommerce

APRIL 18, 2023

Who doesn’t love a success story? Every year at Forrester’s B2B Summit North America, our sales research team presents new and exciting research, topped off with a captivating B2B Program Of The Year Award presented in a fireside chat with a Forrester analyst.

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B2B Presentation 370

UpSellIt

APRIL 7, 2023

The checkout process is a critical point in the conversion funnel, as it’s the final step in the buyer’s journey. If you’re not optimizing your checkout pages, you’ll be missing out on conversions right at your fingertips. Luckily, there are a variety of ecommerce checkout optimization strategies that brands can implement to quickly improve conversion rates and customer satisfaction.

eCommerce 145

eCommerce Shipping Mobile PayPal 145

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” Experience is the keyword here. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand.

Marketing 147

Marketing eCommerce Technology B2C 147

RetailDive

APRIL 11, 2023

While the effects are finally settling out, industry experts say the last three years have seen an uptick in “ships in own container” packaging as well as changes in design.

eCommerce 128

eCommerce Shipping 128

Advertiser: ZoomInfo

When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.

B2B

SheerID

APRIL 25, 2023

More Than 30 Top Brands Announce Exclusive Offers For National Military Appreciation Month with SheerID

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Retail TouchPoints

APRIL 17, 2023

David’s Bridal has laid off approximately 9,000 workers and filed for Chapter 11 bankruptcy protection as it evaluates its strategic alternatives, including a potential sale. The retailer’s stores will remain open and its ecommerce operations, including the Pearl by David’s platform and vendor marketplace, will continue operating during the proceedings.

Retail 128

Retail Operations eCommerce Fulfillment 128

Forrester eCommerce

APRIL 20, 2023

The de facto cloud strategy is hybrid. This term encapsulates pretty much every flavor of cloud strategy today and does little to give you the specifics. Whether you’re bursting from private cloud to public (you’re not) or managing two separate siloes of applications on different platforms – the term fits.

Management 368

Management Customer 368

RetailWire

APRIL 28, 2023

The inflation rate for the 12 months through March was up 4.2 percent, down from 5.1 percent for the year ending in February, according to the Personal Consumption Expenditures index.

Article 104

Article 104

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Inflation, cost of shipping, and changes in consumer spending are some of the biggest challenges online merchants face today. Get a thorough analysis of these trends, current customer behavior, and more in Shippo’s latest “2023 State of Shipping Report.

Shipping

Digital Doughnut

APRIL 12, 2023

TikTok’s audience and involvement rapidly rose during Covid-19 and the post covid period. What are the key factors involved, and how should you think about it within your marketing strategy?

Marketing 105

Marketing Social Media Mobile 105

RetailDive

APRIL 5, 2023

The retail giant expects that within three years, 55% of its fulfillment center volume will move through automated facilities, and a whopping 65% of its stores will be automated to some extent.

eCommerce 125

eCommerce Banking Fulfillment Retail 125

CPC Strategy

APRIL 25, 2023

As an Amazon seller, you should already be familiar with UPC codes and what they entail. Amazon requires sellers to have universal product codes (also called UPCs or UPC Codes) to sell items on Amazon. GS1 is the only legitimate global producer of UPC codes.

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Retail TouchPoints

APRIL 28, 2023

Amazon ’s net sales grew 9% year-over-year to $127.4 billion in Q1 2023. Net income was $3.2 billion for the period, compared with a net loss of $3.8 billion in Q1 2022. Growth in both retail sales and AWS services was slow compared to past quarters, in line with the uncertainty the retailer warned about earlier in the year , but investments in generative AI could pay off in the near future.

Retail 124

Retail eCommerce Fulfillment Customer Experience 124

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Understanding search intent and getting the right customers in front of the right products is the best way to boost both conversion and the average order value of first-time and return buyers. A properly functioning site search solution is one of the most critical yet underutilized tools available to eCommerce merchandisers. Working to match site visitors with the relevant content they need improves and personalizes the user experience.

eCommerce

Forrester eCommerce

APRIL 20, 2023

The generative AI boom is fundamentally changing the landscape of vendor offerings. We believe one largely ignored area where generative AI will have a disruptive impact is in enterprise analytics, specifically business intelligence (BI).

Customer 365

Customer 365

RetailWire

APRIL 17, 2023

David’s Bridal has filed for Chapter 11 bankruptcy protection and plans to lay off more than 9,000 workers as it seeks a buyer for the business. The chain’s stores will remain open as it goes through bankruptcy.

Article 98

Article 98

Canadian Special Events

APRIL 6, 2023

We are thrilled to announce the finalists for the 2023 Canadian Event Awards! The Canadian Event Awards honours and celebrates the best in over 50 categories, from event design and production to marketing and sponsorship. This year’s list is a true testament to the talented and innovative people and companies that make up our amazing event industry in Canada and truly highlights their commitment to excellence and their resilience.

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Events Presentation Retail Marketing 98

RetailDive

APRIL 12, 2023

Walmart has traditionally favored operating in suburban and rural areas, and is pulling back on its smaller Neighborhood Market locations.

Operations 140

Operations Marketing 140

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Having Data is great, but if you can't or don't use it what is the point of collecting it? Find out how to centralize your data and get it to work for you and transform your data collecting practices. A digital transformation is essential for success in today’s retail environment. Yet even among retail organizations that have invested in digital technologies, it’s still highly common for data from various departments to be housed in disparate software systems that don’t communicate with each oth

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