Retail TouchPoints

APRIL 28, 2023

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration. But in many places across the retail ecosystem, an employee’s day to day can still feel very manual and their connection back to others in the business is irregular at best.

Retail 258

Retail Technology Information Mobile 258

RepslyBlog

APRIL 27, 2023

In today’s retail landscape, many brands are attempting to use their existing CRM software as a retail execution platform believing that this is the fastest and easiest solution. While at face value, this may seem like a quick fix to get what they need, what they are not aware of are the hurdles and challenges they’re about to face in the process.

Retail 98

Retail Technology 98

RetailMinded

APRIL 8, 2023

Resources are important in helping you meet your customers’ needs efficiently. These are broad and include human, financial, intellectual, and physical resources. As a business owner, you aim to have the resources bring you returns matching the money you invested in acquiring them. However, you’ll only achieve this if you fully utilize your business resources.

Reference 104

Reference Other Fulfillment Consumer 104

Forrester eCommerce

APRIL 25, 2023

Three common objections to adoption of the opportunity-based Forrester Revenue Waterfall and how to overcome them.

B2B 367

B2B Operations Marketing 367

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

RetailDive

APRIL 19, 2023

Consumers and brands are embracing resale as a way to address fashion’s poor environmental track record, but it may be too little, too late.

Apparel 122

Apparel Fashion Consumer 122

My Wife Quit Her Job

APRIL 24, 2023

Today, I have my good friend Mike Barnhill on the show. Aside from having a sexy voice and being the lead singer in a rock band called Hydrafighter, Mike and his brother Patrick started an e-commerce store selling ID badges over at Specialist ID. This business has been featured in the Inc 500 for the past seven or eight years and they make millions selling what seem like mundane and saturated products.

eCommerce 296

eCommerce 296

Fastr

APRIL 27, 2023

For every great idea in ecommerce, there’s at least one obstacle in the way of making it successful. More often, there are multiple challenges that teams face when bringing their vision to life.

Webinar 246

Webinar eCommerce 246

Wiser

APRIL 3, 2023

The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.

Social Media 167

Social Media Payment Services Shipping Costs Information 167

Forrester eCommerce

APRIL 19, 2023

“Follow the yellow brick road!” Silly Dorothy. She had it so easy. Dorothy had a magical guide that popped up when she needed help the most. For many executives getting started with forming a data team and insights strategy, the road forward is not so clear.

Information 370

Information Technology Operations Customer 370

Omnisend

APRIL 26, 2023

Reading Time: 17 minutes Do you want to start a business but don’t know where to start? Well, you’ve arrived at the right spot. This article highlights the best small business ideas you can use to start your new venture. As a business owner, you get to enjoy many benefits such as doing what you love, having more control over your time, and earning a higher income when you sell your products or services to your target audience.

Small Business Retail 158

Small Business Retail Payment Services Social Media Payments 158

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform. This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

APRIL 17, 2023

David’s Bridal has laid off approximately 9,000 workers and filed for Chapter 11 bankruptcy protection as it evaluates its strategic alternatives, including a potential sale. The retailer’s stores will remain open and its ecommerce operations, including the Pearl by David’s platform and vendor marketplace, will continue operating during the proceedings.

Payment Services 336

Payment Services Operations Gifts Books 336

Fastr

APRIL 20, 2023

In the ever-evolving world of ecommerce, staying ahead of the competition and delivering exceptional digital experiences to customers is essential. Ecommerce development teams are constantly exploring new technologies and strategies to enhance their productivity and deliver innovative solutions. One such approach that has gained traction in recent years is headless commerce, which involves decoupling the frontend and backend of an ecommerce platform.

eCommerce Platforms 240

eCommerce Platforms eCommerce Blog Technology 240

Wiser

APRIL 18, 2023

Developing a new product and introducing it to the market is a huge and often daunting task, but it’s necessary for businesses that want to stay competitive in a fast-paced industry. The Harvard Business School says that 30,000 new products are introduced to the market each year, and according to Mckinsey & Company , less than 50 percent of those launches achieve their target business goals.

Demo 158

Demo Information Electronics Marketing 158

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Customer

Forrester eCommerce

APRIL 18, 2023

Who doesn’t love a success story? Every year at Forrester’s B2B Summit North America, our sales research team presents new and exciting research, topped off with a captivating B2B Program Of The Year Award presented in a fireside chat with a Forrester analyst.

B2B 370

B2B Presentation 370

Salsify

APRIL 20, 2023

It’s an often regrettable but familiar fact of life, once famously summed up by patriarch Abraham “Grandpa” Simpson in a classic episode of a certain beloved animated series — and a great illustration of the challenges facing brands who don’t engage in recurring brand assessment campaigns.

Omnichannel 137

Omnichannel 137

RetailDive

APRIL 11, 2023

While the effects are finally settling out, industry experts say the last three years have seen an uptick in “ships in own container” packaging as well as changes in design.

eCommerce 131

eCommerce Shipping 131

Retail TouchPoints

APRIL 12, 2023

The Home Depot has named Melanie Babcock to the new position of VP, Retail Media+ and Monetization, responsible for providing improved supplier experiences while driving new sources of ad revenue, profitability and sales. Launched in 2019, the Retail Media+ organization offers suppliers managed service and self-service media buying opportunities on both physical and digital retailer-owned properties as well as offsite media channels including social, display and video.

Retail 333

Retail Improvements Marketing Channel 333

Advertisement

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

eCommerce

SheerID

APRIL 25, 2023

More Than 30 Top Brands Announce Exclusive Offers For National Military Appreciation Month with SheerID

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Wiser

APRIL 24, 2023

For many shoppers, online reviews are crucial when making purchasing decisions. Whether it’s restaurants, big chains, local businesses or anything in between, shoppers turn to ratings and the testimony of other customers to lead them in the right direction. Some customers ask their friends and family directly for recommendations, but others often turn to Yelp, a common customer review site, Google, or social media to read up on reviews.

Customer 157

Customer Social Media Consumer Recommendation 157

Forrester eCommerce

APRIL 20, 2023

The de facto cloud strategy is hybrid. This term encapsulates pretty much every flavor of cloud strategy today and does little to give you the specifics. Whether you’re bursting from private cloud to public (you’re not) or managing two separate siloes of applications on different platforms – the term fits.

Management 368

Management Customer 368

RetailWire

APRIL 28, 2023

The inflation rate for the 12 months through March was up 4.2 percent, down from 5.1 percent for the year ending in February, according to the Personal Consumption Expenditures index.

Article 104

Article 104

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

B2B

RetailDive

APRIL 5, 2023

The retail giant expects that within three years, 55% of its fulfillment center volume will move through automated facilities, and a whopping 65% of its stores will be automated to some extent.

eCommerce 126

eCommerce Banking Fulfillment Retail 126

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. In fact, results from Retail TouchPoints’ latest Store Design & Experience Survey revealed that 58% of respondents plan to remodel and/or renovate a minimum of 11% of their store footprint through 2024.

Operations 326

Operations Omnichannel Customer Experience Consumer 326

CPC Strategy

APRIL 25, 2023

As an Amazon seller, you should already be familiar with UPC codes and what they entail. Amazon requires sellers to have universal product codes (also called UPCs or UPC Codes) to sell items on Amazon. GS1 is the only legitimate global producer of UPC codes.

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Wiser

APRIL 10, 2023

As a retailer, getting shoppers into your store is the first big hurdle, but then comes an even more complex beast— getting them to make a purchase. One essential component of this is using the best retail assortment strategy for your store. For some retailers, simply offering a wide variety of items is the key, even if they’re somewhat unrelated.

Retail 145

Retail Clothing Reference Accessories 145

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

eCommerce

Forrester eCommerce

APRIL 11, 2023

It’s hard to avoid the hype that ChatGPT and similar generative AI tools will change everything — including customer experience (CX). But scratch the surface of the click bait headlines about AI and CX and you’ll find that writers have conflated CX with customer service or marketing.

Customer Experience 368

Customer Experience Recommendation Customer Marketing 368

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. The point of sale is traditionally a fixed counter, with the onus on the shopper to make their way to where the store wants them to transact. But it doesn’t have to be this way.

POS 98

POS Mobile Point of Sale Payment Services 98

RetailDive

APRIL 17, 2023

To join the secondhand market boom, many apparel retailers and brands have turned to third-party platforms that struggle to sustain a profit.

Apparel 137

Apparel Marketing Retail 137

Retail TouchPoints

APRIL 13, 2023

How can your wine brand stand out among thousands of competitors? It’s about more than having the most eye-catching packaging or best shelf spot — although these are important factors. To get people to reach for your product repeatedly, learn how to stand out across the customer journey using a digital-first media strategy. To accomplish this effectively, wine brands need a holistic, omnichannel marketing strategy that ladders up to full-funnel goals: Establish emotional connection and awareness

Marketing 315

Marketing Omnichannel Channel Social Media 315

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payment Services