Retail TouchPoints

APRIL 28, 2023

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration. But in many places across the retail ecosystem, an employee’s day to day can still feel very manual and their connection back to others in the business is irregular at best.

Retail 94

Retail Technology Mobile Customer 94

RepslyBlog

APRIL 27, 2023

In today’s retail landscape, many brands are attempting to use their existing CRM software as a retail execution platform believing that this is the fastest and easiest solution. While at face value, this may seem like a quick fix to get what they need, what they are not aware of are the hurdles and challenges they’re about to face in the process.

Retail 98

Retail Technology 98

RetailMinded

APRIL 8, 2023

Resources are important in helping you meet your customers’ needs efficiently. These are broad and include human, financial, intellectual, and physical resources. As a business owner, you aim to have the resources bring you returns matching the money you invested in acquiring them. However, you’ll only achieve this if you fully utilize your business resources.

Retail 104

Retail Fulfillment Consumer Reference 104

Forrester eCommerce

APRIL 25, 2023

Three common objections to adoption of the opportunity-based Forrester Revenue Waterfall and how to overcome them.

Operations 367

Operations B2B Marketing 367

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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RetailDive

APRIL 19, 2023

Consumers and brands are embracing resale as a way to address fashion’s poor environmental track record, but it may be too little, too late.

Apparel 109

Apparel Fashion Consumer 109

My Wife Quit Her Job

APRIL 24, 2023

Today, I have my good friend Mike Barnhill on the show. Aside from having a sexy voice and being the lead singer in a rock band called Hydrafighter, Mike and his brother Patrick started an e-commerce store selling ID badges over at Specialist ID. This business has been featured in the Inc 500 for the past seven or eight years and they make millions selling what seem like mundane and saturated products.

eCommerce 295

eCommerce 295

Ecommerce Platforms

APRIL 27, 2023

Artificial intelligence (AI) has become such a ubiquitous subject that it is hard to escape it no matter where you look. This also holds true for website design, where AI-based website creation tools make their presence known left, right, and center. There are plenty of platforms that offer these services. But precisely what do they do? What type of solutions do they offer?

eCommerce 242

eCommerce Payment Services Shopping Carts Fulfillment 242

Omnisend

APRIL 26, 2023

Reading Time: 17 minutes Do you want to start a business but don’t know where to start? Well, you’ve arrived at the right spot. This article highlights the best small business ideas you can use to start your new venture. As a business owner, you get to enjoy many benefits such as doing what you love, having more control over your time, and earning a higher income when you sell your products or services to your target audience.

Small Business Retail 158

Small Business Retail Payment Services Payments eCommerce 158

Forrester eCommerce

APRIL 19, 2023

“Follow the yellow brick road!” Silly Dorothy. She had it so easy. Dorothy had a magical guide that popped up when she needed help the most. For many executives getting started with forming a data team and insights strategy, the road forward is not so clear.

Operations 370

Operations Information Customer Technology 370

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” Experience is the keyword here. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand.

Marketing 147

Marketing eCommerce Merchant Services Payment Services 147

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Joe Cicman - Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Retail

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform. This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment.

Payment Services 147

Payment Services Payments Social Media eCommerce 147

Zmags

APRIL 20, 2023

In the ever-evolving world of ecommerce, staying ahead of the competition and delivering exceptional digital experiences to customers is essential. Ecommerce development teams are constantly exploring new technologies and strategies to enhance their productivity and deliver innovative solutions. One such approach that has gained traction in recent years is headless commerce, which involves decoupling the frontend and backend of an ecommerce platform.

eCommerce Platforms 240

eCommerce Platforms eCommerce Blog Technology 240

Wiser

APRIL 3, 2023

The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.

Social Media 136

Social Media eCommerce Shipping Costs Consumer 136

Retail TouchPoints

APRIL 18, 2023

Vuori has gone outside its own ranks to fill four C-suite positions, including the activewear brand’s first-ever Chief Information Officer, Chief People Officer and General Counsel & Corporate Secretary. The retailer also has named a new COO. Bryan Muehlberger, previously CIO of The Beachbody Company and Red Bull , will oversee all digital and information technology as Vuori’s CIO, including digital commerce and retail store technology.

Retail 129

Retail eCommerce Fulfillment Operations 129

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Consumer

Forrester eCommerce

APRIL 18, 2023

Who doesn’t love a success story? Every year at Forrester’s B2B Summit North America, our sales research team presents new and exciting research, topped off with a captivating B2B Program Of The Year Award presented in a fireside chat with a Forrester analyst.

B2B 370

B2B Presentation 370

FastSpring

APRIL 20, 2023

This article contains information about FastSpring’s current SEPA Direct Debit support. If you want to know more about SEPA and how it works, read our post on that topic here. When you’re selling software internationally, it’s vital to give your buyers payment methods that are both familiar and convenient to them. This eliminates friction in the purchasing experience, leading to increased customer acquisition and revenue.

Merchant Services 146

Merchant Services Payments Payment Services ACH 146

SheerID

APRIL 25, 2023

More Than 30 Top Brands Announce Exclusive Offers For National Military Appreciation Month with SheerID

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148

RetailDive

APRIL 11, 2023

While the effects are finally settling out, industry experts say the last three years have seen an uptick in “ships in own container” packaging as well as changes in design.

eCommerce 123

eCommerce Shipping 123

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

Events

RetailWire

APRIL 28, 2023

The inflation rate for the 12 months through March was up 4.2 percent, down from 5.1 percent for the year ending in February, according to the Personal Consumption Expenditures index.

Article 104

Article 104

Retail TouchPoints

APRIL 17, 2023

David’s Bridal has laid off approximately 9,000 workers and filed for Chapter 11 bankruptcy protection as it evaluates its strategic alternatives, including a potential sale. The retailer’s stores will remain open and its ecommerce operations, including the Pearl by David’s platform and vendor marketplace, will continue operating during the proceedings.

Payment Services 126

Payment Services Retail Operations eCommerce 126

Forrester eCommerce

APRIL 20, 2023

The de facto cloud strategy is hybrid. This term encapsulates pretty much every flavor of cloud strategy today and does little to give you the specifics. Whether you’re bursting from private cloud to public (you’re not) or managing two separate siloes of applications on different platforms – the term fits.

Management 368

Management Customer 368

Digital Doughnut

APRIL 12, 2023

TikTok’s audience and involvement rapidly rose during Covid-19 and the post covid period. What are the key factors involved, and how should you think about it within your marketing strategy?

Marketing 105

Marketing Social Media Mobile 105

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Retail

CPC Strategy

APRIL 25, 2023

As an Amazon seller, you should already be familiar with UPC codes and what they entail. Amazon requires sellers to have universal product codes (also called UPCs or UPC Codes) to sell items on Amazon. GS1 is the only legitimate global producer of UPC codes.

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97

RetailDive

APRIL 17, 2023

To join the secondhand market boom, many apparel retailers and brands have turned to third-party platforms that struggle to sustain a profit.

Apparel 136

Apparel Retail Marketing 136

RetailWire

APRIL 17, 2023

David’s Bridal has filed for Chapter 11 bankruptcy protection and plans to lay off more than 9,000 workers as it seeks a buyer for the business. The chain’s stores will remain open as it goes through bankruptcy.

Article 98

Article 98

Retail TouchPoints

APRIL 12, 2023

The Home Depot has named Melanie Babcock to the new position of VP, Retail Media+ and Monetization, responsible for providing improved supplier experiences while driving new sources of ad revenue, profitability and sales. Launched in 2019, the Retail Media+ organization offers suppliers managed service and self-service media buying opportunities on both physical and digital retailer-owned properties as well as offsite media channels including social, display and video.

Retail 123

Retail Channel Marketing Improvements 123

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Omnichannel

Forrester eCommerce

APRIL 11, 2023

It’s hard to avoid the hype that ChatGPT and similar generative AI tools will change everything — including customer experience (CX). But scratch the surface of the click bait headlines about AI and CX and you’ll find that writers have conflated CX with customer service or marketing.

Customer Experience 368

Customer Experience Recommendation Customer Marketing 368

Canadian Special Events

APRIL 6, 2023

We are thrilled to announce the finalists for the 2023 Canadian Event Awards! The Canadian Event Awards honours and celebrates the best in over 50 categories, from event design and production to marketing and sponsorship. This year’s list is a true testament to the talented and innovative people and companies that make up our amazing event industry in Canada and truly highlights their commitment to excellence and their resilience.

Events 98

Events Presentation Retail Marketing 98

Digital Doughnut

APRIL 3, 2023

Google Analytics 4 is the next-generation measurement solution. Come 1st July 2023, standard Universal Analytics properties will stop processing data. But what are the key differences between GA4 and UA?

Search Marketing 98

Search Marketing Marketing 98

RetailDive

APRIL 12, 2023

Walmart has traditionally favored operating in suburban and rural areas, and is pulling back on its smaller Neighborhood Market locations.

Operations 137

Operations Marketing 137

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Retail