iQmetrix
FEBRUARY 28, 2022
For many in North America, the pandemic limited both consumers and retailers to online and contactless retail experiences. As the world reopens—depending on where you live—stores are starting to see an increase in foot traffic. But these past few years have changed customers’ expectations and behaviors forever, and retailers need to keep up or ideally get ahead of that curve.
Salsify
FEBRUARY 28, 2022
Pickup or delivery? What about a mix of both digital shopping options?
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Forrester eCommerce
MARCH 3, 2022
Government-led data privacy and security consultations gave birth to new regulations over the past 6 months in China. While these are starting to be enforced, 2022 will see the launch of even more data-related regulations (Figure 1). Firms operating in China are looking for guidance on how to adjust their data-related policies as they need […].
Retail TouchPoints
FEBRUARY 28, 2022
The NFT space is heating up, and brands across the retail realm are eager to show their innovation in the quickly blossoming category. Just look at the Super Bowl’s roster of advertisers for a small sampling of the diverse brands diving head-first into the metaverse. As demand on the brand side increases, so does demand on the creator side. That’s why firms like Panoramic Ventures are focusing on investing in companies that support the acceleration of the NFT and blockchain market.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
BigCommerce
MARCH 1, 2022
At BigCommerce, we provide the platform for brands to build, innovate and grow their businesses.
Groove
MARCH 4, 2022
Analyzing Klaviyo vs Omnisend. Looking for the right email marketing and SMS tool for your eCommerce business? You’ve landed on the right page! Klaviyo and Omnisend are both viable options. In this blog, we’re comparing Klaviyo vs Omnisend to help you better evaluate the main features of each tool and uncover what’s best for your business. Klaviyo vs Omnisend Features. 1.
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Retail TouchPoints
MARCH 4, 2022
Fabletics will open 30 new store locations in 2022 as it continues building out its omnichannel presence. The retailer also will celebrate a series of belated Grand Re-Opening events on March 5 for the 21 Fabletics locations that have opened since early 2020 but had their festivities delayed due to the COVID-19 pandemic. The addition of the new locations will bring Fabletics’ global brick-and-mortar footprint to more than 100 stores by the end of the year.
BigCommerce
MARCH 4, 2022
On the heels of NRF, the BigCommerce team headed west to make its stake at eTail West 2022 in Palm…
Groove
MARCH 3, 2022
What Is Data-Driven Decision Making? Data-driven decision making involves businesses taking advantage of the statistics, metrics and data that they have available to direct their business decisions. Utilizing business intelligence metrics based on company and customer data allows businesses of all kinds to make smarter decisions internally and externally.
Forrester eCommerce
FEBRUARY 28, 2022
CISOs and their teams in Europe and worldwide are either already experiencing cybersecurity impacts from the war in Ukraine and the sanctions imposed on Russian and Belarusian actors – or they soon will. If you haven’t already, here are the cybersecurity-related steps to take right now, plus some pitfalls to avoid: At the risk of […].
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MARCH 4, 2022
Reasor’s Foods has reduced cart abandonment among its online shoppers with the deployment of a white-label meal planning solution from GroceryShopii. Since integrating the solution into its RecipeToTable meal planning option in summer 2021, shoppers using it are 5X more likely to complete their ecommerce transactions compared to non-users. These consumers also make twice as many visits to the Reasor’s site and spend 8.6% more when recipes drive their shopping experiences.
My Wife Quit Her Job
MARCH 2, 2022
I’m really excited to have Yuliya Veligurskaya on the show. Yuliya is a student in my Create A Profitable Online Store course and she runs a near 7 figure brand selling unique jewelry, bags, and accessories over at StudioCult.co. Even though jewelry, bags, and accessories are one of the hardest products to sell online, Yuliya has managed to create a successful ecommerce business without selling on Amazon.
lateshipment
FEBRUARY 28, 2022
Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting for them. They expect you to engage with them throughout the order delivery lifecycle via transactional shipping notifications. However, if you’re anything like most e-commerce businesses, you are unwillingly neglecting the post-purchase, creating a big post-purchase CX gap.
Forrester eCommerce
FEBRUARY 28, 2022
Risk management leaders in Europe and worldwide are already being impacted by the war in Ukraine and the sanctions imposed on Russian and Belarusian actors. Forrester analysts provide their guidance in this post.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
FEBRUARY 28, 2022
Retailers across the globe are reacting to Russia’s invasion of Ukraine in multiple ways: some are refusing to carry Russian products like certain vodka brands; others are donating to relief efforts; and those with close ties to either Russia or Ukraine are monitoring the situation. Additionally, reported claims that Italian fashion companies were seeking exemptions from Russian sanctions have been denied by officials, according to WWD.
Salsify
MARCH 1, 2022
The new Salsify Enhanced Content Software Development Kit (SDK) will help retailers establish and manage enhanced content connections to support retailer and brand conversion growth. Today marks Salsify's launch of the Enhanced Content Software Development Kit (SDK), a self-service solution that helps retailers establish a connection to add Salsify Enhanced Content to their websites.
lateshipment
FEBRUARY 26, 2022
Running an e-commerce business is tough. Rather than just acquiring a customer, you need to make sure you repeat sales with them to run a profitable venture. Here’s where the customer experience (CX) you provide can come in handy to ensure retention and increase lifetime value. However, disruptions in your shipping such as delivery exceptions and failed deliveries, which happen out of your control can play spoilsport in your CX efforts.
Forrester eCommerce
MARCH 3, 2022
Be ready to explore the Data Mesh blind side. This post won’t be popular, and will be certainly controversial. But there is an elephant in the room that needs attention. Working in and leading data management and governance teams is like living in a perpetual group therapy session. Technology complaints arise, but the underlying friction […].
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Retail TouchPoints
MARCH 4, 2022
Around the world there are more than 10 million short-term rental properties on the market through platforms like Airbnb and Vrbo. Former HGTV producers turned Airbnb Hosts Annie Sloan and Mikel Hubbard want to make those spaces shoppable with their new online marketplace The Host Co. , which helps hosts create an online store to sell anything in their property — from the snacks in the fridge to the art on the walls.
Salsify
MARCH 3, 2022
A product page (or product detail page ) displays information about a product that helps consumers understand what it is and why they should buy it.
Ecommerce Platforms
MARCH 3, 2022
Phone cases are everywhere. And the demand for phone cases is constantly rising because of new phone version releases, old phones, broken cases, an increase in population, and new customers getting into the market (like teenagers with their first phones). If you're interested in learning how to start a phone case business, now is the right time. In fact, there has never really been a bad time to sell phone cases.
Forrester eCommerce
MARCH 3, 2022
Governments have more employee data but aren’t translating it into insights or action. That was a key finding in our Forrester report, Government Employee Experience In 2021, in which we describe global government employee experience (EX) trends. As in previous years, we cut Forrester’s future of work (FoW) survey data for government employees and compared results […].
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail TouchPoints
MARCH 4, 2022
Without question, the pandemic has changed the way consumers shop. The number of online purchases has skyrocketed, with many people embracing the “click-and-collect” method. On the business side meanwhile, retailers are now expected to deliver services that are not only convenient and safe but also more personalized. To that point, it has been reported that 91% of consumers now prefer brands that offer recommendations and deals relevant to them as individuals.
RetailDive
MARCH 1, 2022
Nearly half of consumers polled by payments processor Fiserv bought more digital gift cards than physical ones amid the COVID-19 pandemic, but a slight majority still favor the hard copy version.
Ecommerce Platforms
MARCH 3, 2022
Whether your company is in Canada or you'd like to ship to Canadian customers, it's important to find a Canada-focused fulfillment service that provides fast shipping, high-quality storage environments, and affordable rates. The goal of this article is to identify fulfillment services with a solid presence inside Canada. That means warehouses in Canada, or at least fulfillment centers on the American border.
Forrester eCommerce
MARCH 3, 2022
Les entreprises européennes n’investissent pas assez dans l’expérience client, car elles considèrent que son amélioration ne mérite pas la priorité que lui accordent leurs homologues globaux. C’est une erreur.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail TouchPoints
MARCH 4, 2022
Dollar Genera l has announced plans to create approximately 10,000 net new positions during fiscal 2022, a 6% increase of its total workforce. This hiring surge is credited to Dollar General’s forecasted growth of new stores, distribution centers and its private fleet. Dollar General’s fiscal year ends Feb. 3, 2023. In December 2021, Dollar General announced plans for significant expansions and upgrades to its store footprint, including: • More than 1,000 new store openings; • 1,750 store remode
RetailDive
MARCH 4, 2022
Russia's invasion of Ukraine raises logistical and moral questions for retailers and introduced new unpredictability into the supply chain, world economy and consumer sentiment.
Ecommerce Platforms
MARCH 3, 2022
There are a host of different payment platforms that you can partner with to process payments for your digital business. However, finding the right one is often difficult, especially when you consider the variable rates and different features offered by each. Checkout.com is one of the oldest cloud-based payments platforms in the industry, having launched in 2012.
Forrester eCommerce
MARCH 2, 2022
What Is A Marketing Resource Management (MRM) Solution? A tool or suite of tools that enables marketers to manage planning and budgeting, project and program management, collaboration and calendaring, content production, asset management, and performance analytics. Why Do Marketers Need MRM? First, the most glaring and acute issue is that the 2020 pandemic forced companies […].
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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.
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