BigCommerce

JUNE 23, 2022

Persuading a customer to make a purchase is like making the winning goal in a long, drawn-out game.

Games 361

Games Customer BigCommerce Customer Experience 361

Wiser

JUNE 21, 2022

If your business is looking to optimize its online storefront, then it’s likely your team already has a lot of great products. Now, it’s all about figuring out how to get people to find and hopefully purchase those products. Maybe you’ve got some clicks coming in here and there, but they’re leaving too quickly to make an impact.

Mobile 148

Mobile Shipping Costs SEO Information 148

Forrester eCommerce

JUNE 24, 2022

Enticing plot, captivating characters, and spellbinding world-building are all examples of what may come to mind when thinking about what we love most in a good television show. These elements are carefully crafted by screenwriters in the writer’s room, who meet and brainstorm how to deliver the most engaging experience. B2B marketers could learn a thing or two from these writers, especially when it comes to building and enabling effective messaging.

B2B 370

B2B Marketing 370

Retail TouchPoints

JUNE 24, 2022

For decades, there have been continued debates surrounding sustainability and the fashion industry’s position in implementing and maintaining a sustainable value chain, where renewable resources from the environment can be continually used and human rights are protected. Focus and blame generally turn to the manufacturing, production and distribution parts of the chain, but other aspects are not usually at the forefront of the mind, especially when it comes to the consumer standpoint.

Fashion 333

Fashion Shipping Costs Supplies Apparel 333

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

BigCommerce

JUNE 22, 2022

Technological advances, a fading pandemic and returning confidence in the supply chain stand to make 2022 a banner year for…

Apparel 379

Apparel Fashion eCommerce Supplies 379

My Wife Quit Her Job

JUNE 20, 2022

Today, I have my friend Raphael Schneider on the show and he runs a successful men’s clothing brand. Now men’s clothing is one of the most challenging niches to sell into but Raphael has managed to create an impressive 7-figure high-end men’s brand over at Fort Belvedere by leveraging the power of YouTube. In fact, Raphael is so popular that I can’t hang out with him without being randomly accosted by people on the street wanting to take pictures with him.

Clothing 241

Clothing Management eCommerce 241

Retail TouchPoints

JUNE 22, 2022

Mall operator Simon has launched a new search engine that will let shoppers research in-stock products at participating retailers in Simon properties. Simon Search, as the platform is called, is currently being tested at 29 Simon retail centers across the U.S., with a broader rollout planned for later this year. The hope is that giving shoppers visibility into in-stock inventory will boost both store traffic and conversion rates.

Retail 308

Retail Games Operations Marketing 308

Ecommerce Platforms

JUNE 20, 2022

From Birchbox to Dollar Shave Club, and Kiwi Crate to Netflix, we seem to live in a world of subscriptions, whether it be for software, movies, clothing, food, or whatever else you don't mind paying for with a monthly subscription. There's a reason so many subscription-based business models seem to be popping up. It's tough to break through with a successful product, but the rewards are enormous, with cash flow benefits, brand loyalty, and clear revenue projections on a regular basis.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

Salsify

JUNE 21, 2022

The COVID-19 pandemic fundamentally changed the way consumers purchase and receive products, as well as how they return purchases.

Customer 147

Customer Consumer eCommerce 147

Forrester eCommerce

JUNE 24, 2022

Digital selling insights from buyers and B2B sales executives, covering self-service purchasing, product-led growth (PLG), e-commerce, and consumption-based pricing. Will they converge or remain distinct practices shaping the buying experience?

B2B 369

B2B eCommerce Channel Management 369

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

JUNE 23, 2022

Bed Bath & Beyond Inc. has introduced a new BNPL option, Welcome Pay, and an updated Welcome Rewards loyalty program, which will eventually replace the existing Beyond+ membership, across its Bed Bath & Beyond , buybuy BABY and Harmon brands. The launch of a common rewards program follows months of speculation that the retailer was considering a sale of buybuy BABY.

Shipping 303

Shipping Social Media Subscription Mobile 303

Ecommerce Platforms

JUNE 23, 2022

Mobile banking and transferring money online have never been more convenient. Two popular online banking and international money transfer services are Wise and Monzo. Both offer a range of services customers can use via their mobile apps. . Wise is essentially an online account that enables you to send money overseas and get paid in different currencies.

Banking 156

Banking Payment Services Mobile Travel 156

Salsify

JUNE 23, 2022

The ecommerce world is becoming increasingly saturated, forcing brands and retailers to come up with creative ways to stand out.

eCommerce 147

eCommerce Retail 147

Forrester eCommerce

JUNE 22, 2022

Importance Of Channel Sales Metrics Today, actionable insights are the backbone of channel sales organizations. Collecting the right data and transforming it into actionable insights enables channel sales leaders to spot risks, find opportunities for growth, and make smarter decisions. In other words, tracking the right metrics could mean the difference between hitting your channel […].

Channel 370

Channel Other 370

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Retail TouchPoints

JUNE 23, 2022

SmartSense by Digi uses the Internet of Things (IoT) to help protect business assets while implementing safety and compliance efficiencies. SmartSense offers real-time product traceability and assessment monitoring that enables enterprises to deliver a high-quality customer experience. The platform’s IoT Sensing-as-a-Service capabilities are designed to provide organizations with asset monitoring, digital task management and automated decisioning to ensure compliance, improve employee productivi

Retail 300

Retail Supplies Customer Experience Improvements 300

RetailDive

JUNE 21, 2022

Consumers and investors are concerned that the industry’s stance on issues like collective bargaining at overseas suppliers isn't being applied to U.S. operations.

Retail 129

Retail Operations Consumer 129

Digital Doughnut

JUNE 23, 2022

2022 is shaping up to be an exciting year for paid search, with a number of new trends emerging that marketers need to be aware of. In this blog post, we'll take a look at some of the most important PPC trends for this year and how advertisers can make sure their campaigns are ahead of the curve.

PPC 105

PPC Blog Marketing B2C 105

Forrester eCommerce

JUNE 22, 2022

Or, “How a natural-language image generation AI used as a meme generator by social media may impact your business.” Welcome to the future, it’s got AI-generated art. Let’s play a quick game – which of the below images were made by an AI system generating images based on word prompts? Let’s pretend you guessed […].

Social Media 370

Social Media Arts Games Customer 370

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

Retail TouchPoints

JUNE 21, 2022

The Kroger Co. has installed more than 350 electric vehicle (EV) chargers at locations across the country, with plans to add more by the end of this year. Charger installations have already been rolled out in collaboration with Blink , Electrify America , EVgo , Tesla and Volta at Kroger locations in Arizona, California, Colorado, Georgia, Indiana, Nevada, Oregon, Texas, Utah and Wyoming.

Technology 303

Technology Retail Customer Consumer 303

RetailDive

JUNE 24, 2022

The second half of the year will be tough for retailers as shoppers hunt for lower prices, opt for experiences and shift their loyalties.

Consumer 135

Consumer Retail 135

Digital Doughnut

JUNE 21, 2022

Digital marketing has completely changed the landscape of product and service promotions. What once was a time of billboards, bulletins, and newspaper ads is now replaced by online ads, banner ads, social media campaigns, and SEO optimization.

Social Media 101

Social Media SEO Customer Marketing 101

Forrester eCommerce

JUNE 23, 2022

Sales Enablement Automation (SEA) solutions equip sellers with personalized training and content to effectively engage with and meet the expectations of increasingly digital-first buyers. Over the past decade these solutions have evolved and empowered B2B revenue teams to: Optimize sales processes Break down organizational silos Shorten time-to-competency Measure the impact of enablement programs These technologies […].

Technology 369

Technology B2B Customer 369

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Retail TouchPoints

JUNE 20, 2022

The world has entered the next frontier of a commerce technological revolution. Move over real life; the metaverse is here. Welcome to the Metaverse. Brands are beginning to utilize the metaverse by creating hubs where customers can interact and share experiences, learn about products and services and shop for digital and real-life goods. Savvy retailers will profit by linking brand pages from their metaverse location to existing websites.

Retail 305

Retail Automotive Fashion B2B 305

RetailDive

JUNE 21, 2022

A new study by the social commerce platform shows that 66% of shoppers who use augmented reality tech are less likely to return items.

134

134

RetailMinded

JUNE 22, 2022

Many would-be entrepreneurs and startup owners expect to enter the retail industry more efficiently than any other business niche. After all, there are so many possible tangible products to sell. Many retail business ventures hold promising potential, from consumable items to daily necessities. It can be lucrative but may be challenging to begin. .

Small Business Retail 98

Small Business Retail Payment Services Retail Events 98

Forrester eCommerce

JUNE 21, 2022

Mobile banking apps are a crucial component of the overall banking experience. To identify mobile banking best practices, we reviewed the mobile apps of 13 EMEA banking brands in March and April of 2022 for both functionality and user experience.

Banking 370

Banking Mobile Customer 370

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation.

Payment Services 296

Payment Services eCommerce Payments Retail 296

RetailDive

JUNE 24, 2022

The retailer is deploying the company’s technology to increase capacity, accuracy and productivity at its distribution centers.

Supplies 127

Supplies Technology Retail 127

Digital Doughnut

JUNE 21, 2022

With every day that goes by, outdated and unwieldy communication management processes are costing businesses money. We asked senior business decision makers to identify what they see as the biggest customer communication management related cost-drains. The first step to plugging the drain is in identifying where communication processes are falling down.

Management 98

Management Customer Customer Experience Operations 98

Forrester eCommerce

JUNE 20, 2022

Paris was the center of innovation and technology last week. The 2022 edition of Viva Tech in Paris was a great success with more than 90,000 in-person visitors and 300,000 digital connections. It has become the largest technology and innovation event in Europe with CEOs, C-leaders, VCs and start-ups attending from all over the world. […].

Events 367

Events Technology Customer Experience B2C 367

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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

Consumer