Sat.Dec 28, 2019 - Fri.Jan 03, 2020

Shift happens: 7 factors that defined a decade of retail disruption

Steve Dennis

As far as I can tell, retail has always been pretty darn dynamic. Certainly the past 50 or 60 years brought some big changes: the rise of the suburban regional shopping center, the emergence of discount mass merchants and category killers, the advent of home shopping and warehouse clubs and so on.

Omnichannel vs. Multichannel: How to Know the Difference


Many businesses use multichannel marketing since they can reach out to customers and send them information. However, those that use multichannel marketing run into problems: Style inconsistencies between channels. Miscommunication between channels.

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A Deeper Dive Into Forrester’s Sales Enablement 2020 Predictions: A Conversation With Caroline Robertson (CR) And Mary Shea (MS)

Forrester eCommerce

In October 2019, our team published its Predictions 2020: B2B Marketing And Sales, and in late December we recorded Webinar: B2B Marketing And Sales Predictions 2020: A Conversation With The Analysts Who Made Them.

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Why DTC Brands Are Joining The OTT Movement

Retail TouchPoints

By Rebecca Lerner, MadHive. Over-the-top (OTT) ad spend is on track to reach $5 billion by 2020, with the digital-esque targeting capabilities, granular campaign reporting and low-cost linear alternative attracting a wider variety of brands than traditional TV.

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

A Green Brand Finding Roots in Sustainability


When I became CEO of EcoEnclose, I knew I wanted to change what packaging means for ecommerce so that it… Executive's Corner

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Shatter The Seven Myths Of Machine Learning

Forrester eCommerce

The best New Year’s resolution? Become machine-learning-literate! It’s good for your organization, your career, and the sanity of your data scientists.


Where Payment Processing Systems Are Headed In 2020

Retail TouchPoints

By Scott Paape, Talus Pay The U.S. market for payment systems is complex. We have over 21 million businesses, and every one of them needs some form of a payment processing solution. They rely on more than 10,000 financial institutions to make that happen.

SMS Campaigns 101: Things To Know Before Starting (With Examples)


SMS text messages are living their renaissance. In Omnisend, over Thanksgiving week alone, ecommerce merchants sent more than one million SMS campaigns, and that was more than ever before. DTC brands and ecommerce retailers invest in SMS heavily for a reason.

ShopBase Review: A Newfangled Cross-Border ECommerce Store Builder

Ecommerce Platforms

So far, it's a verifiable fact that drop shipping never comes along with newbies pretty easily. Not even with a mere blueprint of how ShopBase works.

Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

2020: The Year Of Digital Products

Forrester eCommerce

Is your firm ready for the roaring twenties? Nigel Fenwick predicts the winners in the next decade will be the businesses that master digital product management.

15 Niche Ecommerce Business Ideas You Can Bank On

eCommerce CEO

Your dream of sitting on the beach and running a ecommerce business starts with a profitable ecommerce business idea. I’m dreaming. Are you? If you’re planning on diving into ecommerce (like I am), the first step is to research and decide what niche to attack.

D2C Marketers Share The Decisions They’d Change If Given A Marketing Do-Over


Every one of us has wished for a do-over at some point in our professional lives. Failure may be the best teacher, but it can also be a pretty painful one. Below, our panel of expert D2C marketers share some of the moments they wish they could go back and handle a little differently.

9 Newsletter Best Practices to Succeed in 2020


Customers love information. Customers appreciate it when a business can provide information about deals, services, and other changes. Many businesses keep in mind online newsletters’ best practices to maintain communication with their customers.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

Three Key Drivers That Alibaba Enables Brands’ Business Growth

Forrester eCommerce

My colleagues Danny Mu, Guannan Lu and I attended Alibaba ONE Business Conference on December 18 in Hangzhou.

19 Top Open Source And Free Ecommerce Platforms for 2020

eCommerce CEO

From corporate giants to small mom & pop shops, many ecommerce store owners are turning to free open source ecommerce platforms. The tools needed to sell online don’t come cheap. But using open source software can delete at least one monthly fee.

How to Start an Ecommerce Business


In 2019, 1.92 billion people shopped online, and today, with the variety of marketplaces and free tools available, it’s easier than ever to start your own ecommerce business and get in on the online shopping action.

Top 10 Customer Loyalty Programs of 2019

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? Aside from loving their product, what makes you return?

PayPal officially enters China: Challenges vs Opportunities

Forrester eCommerce

A week ago before Christmas, PayPal has officially finished its acquisition of a Chinese licensed payment company GoPay, a deal has started since the end of September.

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Why Innovation Will Make You a Multifamily Industry Leader in 2020


Innovation may carry different meanings to different people, equating it with newness, technology, change or modernization. Regardless of your definition, innovation should bring value to the customer and, ideally, a more efficient path for you and your employees.

Best eCommerce Website Designs: Incredible Inspiration for 2020


While retail sales are still dominated by brick and mortar stores, the number of people who shop online is rapidly increasing at an unprecedented rate. eCommerce took up 14.3% of total retail sales in 2018.

10 Main Factors That Determine the Success of the Ecommerce Business

Ecommerce Guru

Everyone is shifting to the e-commerce business in today’s world. E-commerce is simply the process of selling goods and services through the internet. To commence your new business it’s a very nice idea to design a fresh website.

AI is transforming fraud detection in FSI

Forrester eCommerce

I believe most people who own credit cards have experienced fraud or false positives (non-fraud transaction declined), so did I. Three months ago, I have experienced an overseas credit card fraud with amount around 3,000 USD and my bank is still investigating the case now.

Guido Jansen podcast: Start by having a unique value proposition


In this week’s episode of Growth Interviews, we invite you to join our podcast conversation with Guido Jansen, cognitive Psychologist, The post Guido Jansen podcast: Start by having a unique value proposition appeared first on ECOMMERCE GROWTH Blog.

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What is Dropshipping Retail Arbitrage?


Thinking about giving dropshipping retail arbitrage a try? Learn more about what it is, the benefits and drawbacks, and which marketplaces to be cautious of. . The post What is Dropshipping Retail Arbitrage? appeared first on Ecomdash. Dropship Management

ChannelAdvisor Pulse E-Commerce Newsletter | December 2019


Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. We’ll be posting each month’s edition to the blog, but if you’d prefer to have it delivered directly to your inbox, sign up here. 2020 Essential E-Commerce Calendar.

Resolving or Revolving?

Forrester eCommerce

It’s that time of year. When folks make up their minds that things are going to change. The gym is full of new members who are eager to get into their journey towards some other semblance of better health, or a beach body, or some change that they desire.

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The Top 6 Traffic Sources for Your Ecommerce Business


Traffic is ready to flow to your site if you can open the right avenues. The key is finding the best traffic sources for your specific digital product. Review your demographics and take a look at this list. Organic Search. In an ideal world, everyone would find your site naturally.

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Product Photography Basics To Increase Conversions


Did you know that 51% of Americans with internet access prefer to shop online? And that number is continuously growing. With the growing majority of people that shop online, it’s crucial for eCommerce websites to showcase their products in the best way possible.