Remove Examples Remove Merchant Services Remove Omnichannel Remove Shipping Costs
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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

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What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

Which payment methods do shoppers in this market prefer? Which channels do shoppers prefer to use to interact with customer service? In multi-local commerce, customer centrism guides every vendor selection, pricing strategy and marketing campaign. They expect to have a domestic-equivalent experience with every online merchant.

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How To Choose an Ecommerce Fulfillment Service

Ecommerce Platforms

If you're reading this blog post, you'll know that there are many challenges to running your own online store; one is handling the storing, packing, and shipping of your products. Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks.

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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Returns is just one example.” . But despite representing $309 billion in lost sales for U.S.

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As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability

Retail TouchPoints

Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. At the height of the pandemic, standing up services like curbside pickup, BOPIS and a frictionless digital experience quickly was all that mattered.

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4 Keys to an Impactful Global Growth Strategy

Retail TouchPoints

It could come from style, it could come from price point or it could come from assortment.”. If you want to slowly test a new market and aren’t quite ready to invest in customer service operations and last mile logistics, consider the value of partnering with adjacent retailers and marketplaces, which are primed for launching new brands.

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19 Shopify Pros and Cons To Understand the Good and Bad

Ecommerce Platforms

The same can be said for ecommerce site building, inventory management, order management, marketing tools, advertising, discount codes, blogging, abandoned cart recovery, multiple currencies, payment options, shipping rates, product sourcing, omnichannel selling, and much more. Shopify cuts all of that out of the equation.