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Digital Transformation Propels Burton’s Omnichannel Growth Plans

Retail TouchPoints

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. The second prong was replacing foundational systems, such as the company’s legacy enterprise resource planning (ERP) system. “It

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‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail TouchPoints

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S.

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NOT Your Dad’s Supply Chain: 4 Trends Every Retail Exec Should Know for 2024

Retail TouchPoints

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

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Shopify vs Shopkeep: Which POS Solution is Best for your Business?

Ecommerce Platforms

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware. However, the focus of each company is a little different.

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Shopify POS Hardware: What to Get and How to Set It Up

Ecommerce Platforms

However, Shopify also provides the infrastructure you need for running a brick-and-mortar checkout counter with its POS (point of sale) software and hardware. You can combine an online store with the Shopify POS hardware or simply stick with a system for collecting payments from customers in person. What's Shopify POS?

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How a Reactive Omnichannel Strategy can Help you Capitalize on Reactive Buying Trends

Retail TouchPoints

As important as it is for retailers to keep their finger on the pulse, they also need to ensure their backend and front-end systems work in a symbiotic way to achieve overall success. Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates.