article thumbnail

Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. This way, you’ll know if it’s the right customer support app to manage your customer base and workforce.

article thumbnail

Primaseller Review: Multi-channel Inventory and Sales Management, Without the High Price Tag

Ecommerce Platforms

You end up having miscommunications on inventory between the channels, customers get upset when the inventory isn't available, and the order management isn't exactly as easy as it is with an individual online shop. How Can Primaseller Inventory Management Help? A lot of things can go wrong.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. This is especially crucial because B2B sales often involve complex and multi-step processes. On its own, Shopify is one of the most robust eCommerce platforms.

Shopify 358
article thumbnail

Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. This is especially crucial because B2B sales often involve complex and multi-step processes. On its own, Shopify is one of the most robust eCommerce platforms.

Shopify 358
article thumbnail

TikTok Shop Officially Debuts in the U.S.

Retail TouchPoints

TikTok has made it frighteningly easy to buy — it’s literally a swipe and the product is on its way to you,” said Lee Parkhurst, Senior Brand Manager at Educational Insights , the first toy brand to test out TikTok Shop. and managed by the U.S. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

article thumbnail

It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

Here’s a look at how Amazon is moving even further away from the domain of retailer with the debut of new services in supply chain management, shipping, banking, market research, product development, inventory management and more.

article thumbnail

The Best Shopify CRM? Our Favorite Apps and Integrations

Groove

However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. This is especially crucial because B2B sales often involve complex and multi-step processes. On its own, Shopify is one of the most robust eCommerce platforms.

Shopify 195