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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? of total retail sales.

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Why Does Delivery Experience Matter More Than the Shipping Cost for an Ecommerce Business?

Retail TouchPoints

Free shipping days are behind us. The first wave of ecommerce was mostly about price, while the second wave is all about the customer experience. Having the best product or lowest shipping fee will no longer guarantee you a sale. Delivery transparency : Real-time updates about location and shipping status notifications.

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Introducing LateShipment.com’s E-commerce Shipping Insurance — Smart, Simplified, and Automated

lateshipment

Once shipped, your customers’ packages inevitably encounter unforeseen issues such as getting lost or damaged while in transit. This is where shipping insurance steps in to save the day. What is Shipping Insurance And Why Is It Important For E-commerce Businesses?

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Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement

Retail TouchPoints

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

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Delight Customers, Reduce Costs, and Drive Profits With Xparcel from RSL

E-commerce businesses depend on reliable shipping to keep their customers happy. But all too often, shipping costs become prohibitive, eating into profit margins. For this reason, businesses choose Rakuten Super Logistics for their e-commerce third party logistics, order fulfillment, and shipping solutions.

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UPS Expands Integrated Global Ecommerce Shipping Through ESW Partnership

Retail TouchPoints

UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW. The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale.

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An E-Commerce Business’ Guide To Shipping Policy

lateshipment

A little analysis of your customer behavior at this stage or simply asking for their feedback will give you an insight into how your shipping policy impacted their purchasing decision. But why are these shipping policies so crucial that 67% of shoppers check a store’s policy before making a purchase?

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